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Luma vs Elasticfox Comparison

Last updated:

Luma

4.6(93 reviews)

Starting at Contact for pricing

  • Individuals
  • Medium Business

Luma provides the tools you need for highly effective event registration & ticketing, from online ticket sales to mobile payments to in-event check-ins and much more. Powerful and easy to use, Luma is the perfect solutio…

Elasticfox

Starting at $18

  • Free Trial
  • Large Enterprises
  • Medium Business

Elasticfox is the ultimate ticketing app for Slack. Make use of popular emojis and message action to instantly create tickets and assign them to dedicated queues. Easily prioritize tickets on Slack and entrust your team…

Luma leads on user satisfaction with a 4.6-star rating across 93 reviews.

Luma vs Elasticfox — at a glance

FeatureLumaElasticfox
Rating4.6 / 5—
Reviews93—
Starting priceContact for pricing$18
Free trial No Yes
Free version No No
Best forIndividuals, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryEvent Registration & Ticketing SoftwareEvent Registration & Ticketing Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
API——
Support modesOnlineOnline
Certifications——
Data residencyUSUS

Key differences between Luma and Elasticfox

  • Pricing: Elasticfox starts at $18. Luma pricing is not publicly listed.
  • Free trial: Elasticfox offers a free trial; Luma does not.
  • Target audience: Luma is built for Individuals and Medium Business, while Elasticfox targets Large Enterprises and Medium Business.
  • Deployment: Luma supports SaaS/Web/Cloud; Elasticfox supports SaaS/Web/Cloud.

Luma vs Elasticfox — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Event Registration & Ticketing Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Luma - Event Registration & Ticketing Software
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Elasticfox - Event Registration & Ticketing Software
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Luma vs Elasticfox: Biggest differences

Start here before you go deeper into features.

Luma

Best for small to medium events needing simple, all-in-one registration and ticketing.

Choose if
  • You manage small to medium-sized conferences or community events needing streamlined registration.
  • You want an easy-to-use, cloud-based platform with integrated ticket sales and mobile payments.
  • You need in-event check-in features combined with a simple, low-complexity setup.
Consider alternatives if
  • You require advanced customization or extensive third-party integrations for complex event workflows.
  • You are a large enterprise needing multi-layered event management and transparent, enterprise-grade pricing.

Elasticfox

Best for

Large Enterprises, Medium Business, Small Business

Luma typically suits Individuals and Medium Business. Elasticfox tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Luma provides the tools you need for highly effective event registration & ticketing, from online ticket sales to mobile payments to in-event check-ins and much more. Powerful and easy to ... Read More about Luma

Elasticfox is the ultimate ticketing app for Slack. Make use of popular emojis and message action to instantly create tickets and assign them to dedicated queues. Easily prioritize tickets ... Read More about Elasticfox

Entry Level Pricing

  • Not Available
  • Starts from $18

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.6

(93)

Best Company Size

1-50 employees51-500 employees
—
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How do Luma and Elasticfox Compare on Features?

Total Features

11 Features

3 Features

Unique Features

No unique features

No unique features

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Compare Luma and Elasticfox on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $18

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Luma pricing
      Elasticfox pricing

      Luma vs Elasticfox: Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Luma vs Elasticfox Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Luma User Reviews & Rating Comparison

      User Ratings

      4.6

      (based on 93 reviews)

      No reviews available for the product

      Rating Distribution

      0

      0

      0

      0

      0

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyers generally express positive sentiment highlighting ease of use and comprehensive event management features, with some concerns about pricing transparency and advanced capabilities.

      What buyers like

      • Ease of use
      • Comprehensive all-in-one features
      • Effective mobile payment and check-in functionality

      Common complaints

      • Pricing transparency
      • Limited advanced customization options

      What buyers like

      • Integrates with Slack
      • Real-time ticket creation
      • Easy prioritization

      Common complaints

      • Limited to Slack users
      • Basic ticketing features
      • May lack advanced reporting

      Pros and Cons

      • All-in-one platform covering ticket sales, mobile payments, and check-ins

      • Cloud-based ease of access and management

      • User-friendly interface suitable for events of any size

      • Limited information on advanced customization or integrations

      • Potential lack of enterprise-grade features for very large events

      • Seamlessly integrates with Slack for ticket management.

      • Enhances team coordination with real-time updates.

      • Allows for easy prioritization of tickets.

      • Limited to users within the Slack ecosystem.

      • Basic features may not meet all ticketing needs.

      Used Luma or Elasticfox? Tell buyers what actually differs.

      Top Alternatives to Luma and Elasticfox in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Luma or Elasticfox?
      Luma edges out the other on user ratings (4.6 vs -1.0). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do Luma and Elasticfox offer a free trial?
      Elasticfox offers a free trial. Luma does not.
      What is the starting price of Luma vs Elasticfox?
      Luma starts at Contact for pricing. Elasticfox starts at $18.
      What are the top alternatives to Luma?
      Top alternatives to Luma include Regpack, Eventboost, EventCreate, CONREGO, ThunderTix.
      What are the top alternatives to Elasticfox?
      Top alternatives to Elasticfox include Greenvelope, idloom-events, CONREGO, Eventboost, Attend.