KnowledgeBase vs PaceKB - Which Customer Self-Service Software Platform Is Better in July 2025?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	KnowledgeBase Get Quote Get Quote	PaceKB Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	KnowledgeBase is a powerful software developed for customer service that allows for fast and easy self-service. Our knowledge base articles provide customers with a comprehensive ... Read More	With PaceKB Knowledge Base Software, businesses are now able to provide efficient 24/7 access to information their customers need in order to maximize customer satisfaction. This ... Read More
Entry Level Pricing	Starts from $59	Starts from $41.65 , Billed Yearly
Free Trial Availability	Get Free Trial	No free trial
	Get Quote	Get Quote

How do KnowledgeBase and PaceKB Compare on Features?

Total Features	3 Features	7 Features
Unique Features
	Get Quote	Get Quote

What Do KnowledgeBase and PaceKB Cost?

Pricing Option
Starting From	$59	$41.65 , Billed Yearly
Pricing Plans	Not Available	Free Get Started Categories - 5 Articles - 25 Public Knowledge Base Show more + Plus Get Started Categories - 25 Articles - 250 Sub Users - 3 Show more + Professional Get Started Categories - Unlimited Articles - Unlimited Sub Users - 10 Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Small Business Freelancers Large Enterprises Medium Business Individuals	Small Business Freelancers Large Enterprises Medium Business Individuals
Platforms Supported	Installed - Windows Browser Based (Cloud) Mobile - iOS Mobile - Android Mobile - Windows Installed - Mac Browser Based (Cloud)	Installed - Windows Browser Based (Cloud) Mobile - iOS Mobile - Android Mobile - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Not Available
	Get Quote	Get Quote

List of Customers

Customers	Living Well PearlMountain StudioSport	No Customers information available.

Media and Screenshots

Screenshots	1 Screenshots	1 Screenshots

Top Alternatives to KnowledgeBase and PaceKB in 2025

Alternatives	KBPublisher 2.6 SmartSupport 0.5 KnowledgeBase Manager Pro 4.5	NABD System 4.7 KBPublisher 2.6 SmartSupport 0.5

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

KnowledgeBase offers Free Trial, but PaceKB does not.

KnowledgeBase is designed for Large Enterprises, Medium Business and Small Business.

PaceKB is designed for Large Enterprises, Medium Business and Small Business.

Pricing for KnowledgeBase Starts at $59/Month whereas for PaceKB Starts at $41.65/Month when Billed Yearly.

Some top alternatives to KnowledgeBase includes KBPublisher, SmartSupport, KnowledgeBase Manager Pro, Omnistar Kbase, Talisma KnowledgeBase, IntelligenceBank KM, Helpjuice, KnowledgeOwl, Qualified, Workvivo, PaceKB and ProProfs Knowledge Base.

Some top alternatives to PaceKB includes NABD System, KBPublisher, SmartSupport, KnowledgeBase Manager Pro, Omnistar Kbase, Talisma KnowledgeBase, KnowledgeOwl, Qualified, Workvivo, KnowledgeBase, ProProfs Knowledge Base and IFTTT.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

KnowledgeBase vs PaceKB - Which Customer Self-Service Software Platform Is Better in July 2025?

KnowledgeBase

PaceKB

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

How do KnowledgeBase and PaceKB Compare on Features?

Total Features

Unique Features

What Do KnowledgeBase and PaceKB Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

List of Customers

Customers

Media and Screenshots

Screenshots

Top Alternatives to KnowledgeBase and PaceKB in 2025

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure