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Insignal vs Lookback vs Figma Comparison

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Insignal

3.9(78 reviews)

Starting at $11.50 /Month

  • Large Enterprises
  • Medium Business

Insignal is a start-up focusing on easy-to-use UX software. It revolutionize the relationship between users and products by making the experience more intuitive, accessible, and enjoyable. The first product, xLights, is…

Lookback

4.0(73 reviews)

Starting at $99 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Lookback is a visual-diagramming tool, that enables anyone to easily capture the workflow of their team and provides insight into bottlenecks, miscommunication, and repetitive tasks. With Lookback, user can make hotspots…

Figma

4.5(2,143 reviews)

Starting at $12 /User/Month

  • Freelancers / Consultants
  • Large Enterprises

This lightweight design has been chosen by UX designers new to software or those who need to carry their system around for work. The sleek and stylish design features a dual port USB charger and a lightweight metal body…

Lookback leads on user satisfaction with a 4.0-star rating across 73 reviews.

Insignal vs Lookback vs Figma — at a glance

FeatureInsignalLookbackFigma
Rating3.9 / 54.0 / 54.5 / 5
Reviews78732,143
Starting price$11.50 /Month$99 /Month$12 /User/Month
Free trial No Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryUX SoftwareUX SoftwareUX Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesOnlineOnlineOnline
CertificationsGDPRSOC 2, GDPR
Data residencyUSUS

Key differences between Insignal and Lookback

  • Pricing: Insignal starts at $11.50 /Month, while Lookback starts at $99 /Month.
  • Free trial: Lookback offers a free trial; Insignal does not.
  • User satisfaction: Lookback scores higher with a 4.0-star average.
  • Deployment: Insignal supports SaaS/Web/Cloud; Lookback supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Insignal vs Lookback vs Figma — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most UX Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Insignal - UX Software

Insignal

Discontinued

Visit website

Visit Website

Lookback - UX Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Insignal

Best for

Large Enterprises, Medium Business, Small Business

Lookback

Best for remote UX research with easy usability testing and session recording.

Choose if
  • You need simple, streamlined setup for live remote usability tests.
  • Your team values centralized video recording storage with note-taking capabilities.
  • You want interactive story creation and hotspot features on user screens.
Consider alternatives if
  • Your workflows require extensive iOS mobile testing capabilities.
  • You depend on deep integrations with other software tools for efficiency.

Figma

Best for UX/UI teams needing real-time remote collaboration and versatile design tools.

Choose if
  • You require seamless real-time collaboration for remote UX/UI design teams.
  • You want an intuitive, beginner-friendly interface with advanced prototyping features.
  • You need a cross-platform tool with strong community support and scalable subscriptions.
Consider alternatives if
  • Your organization demands highly customizable billing and detailed account management.
  • You need extensive enterprise-level support with responsive customer service.

Insignal typically suits Large Enterprises and Medium Business. Lookback tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Insignal is a start-up focusing on easy-to-use UX software. It revolutionize the relationship between users and products by making the experience more intuitive, accessible, and enjoyable. ... Read More about Insignal

Lookback is a visual-diagramming tool, that enables anyone to easily capture the workflow of their team and provides insight into bottlenecks, miscommunication, and repetitive tasks. With ... Read More about Lookback

This lightweight design has been chosen by UX designers new to software or those who need to carry their system around for work. The sleek and stylish design features a dual port USB ... Read More about Figma

Entry Level Pricing

  • Starts from $11.50 , Billed Yearly
  • Starts from $99
  • Starts from $12 , Billed Yearly

Free Trial Availability

  • No free trial
  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

9.2/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

3.9

(78)

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business

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Get pricing help

Software Demo

Demo

No software demo available

Insignal has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

No software demo available

Lookback has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Insignal, Lookback and Figma Compare on Features?

Total Features

7 Features

9 Features

8 Features

Unique Features

No unique features

No unique features

No unique features

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Compare Insignal, Lookback and Figma on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $11.50 , Billed Yearly
        • $99
        • $12 , Billed Yearly

        Pricing Plans

        • Not Available
        • Figma Starter

          • 3 Figma and 3 FigJam files

          • Unlimited personal files

          • Unlimited collaborators

          Show more +

        • Figma Professional

          • Unlimited files and projects

          • Unlimited version history

          • Sharing permissions

          Show more +

        • Figma Organization

          • Everything in Professional, plus

          • Org-wide libraries

          • Design system analytics

          Show more +

        • Browse all pricing plans

        Pricing Page

        Insignal pricing
        Lookback pricing
        Figma pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available

        Visit website

        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        ISO 27001

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Insignal vs Lookback User Reviews & Rating Comparison

        User Ratings

        3.9

        (based on 78 reviews)

        Rating Distribution

        0

        0

        0

        0

        0

        14

        18

        2

        0

        6

        915

        169

        6

        0

        35

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is mixed to positive across 78 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Intuitive UX design
        • Smart home integration
        • User-friendly interface

        Common complaints

        • Limited to smart home products
        • Still in development phase
        • Not widely adopted yet

        Buyer sentiment

        Users generally appreciate Lookback's ease of use and remote testing features but report occasional technical issues and limited mobile support.

        What buyers like

        • Ease of use
        • Remote usability testing
        • Video recording and centralized storage

        Common complaints

        • Technical/connectivity issues
        • Lack of iOS app

        Buyer sentiment

        Overall positive sentiment highlights Figma's ease of use, collaboration strengths, and versatile design features, tempered by concerns over billing and customer support.

        What buyers like

        • Ease of use
        • Collaboration features
        • Feature versatility

        Common complaints

        • Billing issues
        • Customer support challenges

        Pros and Cons

        • Intuitive design enhances user experience significantly.

        • Focus on smart home integration is innovative.

        • Accessibility features cater to a wider audience.

        • Limited to smart home applications currently.

        • Still evolving, may lack full functionality.

        • Easy setup and use for live, remote usability tests

        • Centralized storage of video recordings for easy access

        • Ability to add notes and comments to recordings for efficient analysis

        • Technical issues such as connectivity problems during sessions

        • No iOS app limiting mobile testing capabilities

        • Real-time collaboration features that enhance remote team communication

        • User-friendly interface suitable for both beginners and experienced designers

        • Wide range of design functionalities including wireframing, prototyping, and asset creation

        • Billing issues including hidden fees and difficulties canceling subscriptions

        • Customer service challenges, especially around refunds and support responsiveness

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        BMW

        BMW

        lyft

        lyft

        Spotify

        Spotify

        Uber

        Uber

        Zoom

        Zoom

        Buffer

        Buffer

        Media and Screenshots

        Screenshots

        Insignal : Sessions screenshot

        2 Screenshots

        Live Dashboard

        2 Screenshots

        Videos

        No videos available.

        No videos available.

        Alternatives

        Alternatives

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Compare similar software options

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Insignal or Lookback?
        Lookback edges out the other on user ratings (4.0 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Insignal and Lookback offer a free trial?
        Lookback offers a free trial. Insignal does not.
        What is the starting price of Insignal vs Lookback?
        Insignal starts at $11.50 /Month. Lookback starts at $99 /Month.
        What are the top alternatives to Insignal?
        Top alternatives to Insignal include Figma, Adobe XD, UXPin, Justinmind, PlaybookUX.
        What are the top alternatives to Lookback?
        Top alternatives to Lookback include Figma, UXCam, UserX, UXtweak, User Insights.

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