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iDenfy vs Onfido Comparison

Last updated:

iDenfy

4.7(2,510 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

This is an Identity and Access Management (IAM) software that enables organizations to transform the way their users and employees access, protect, govern and monitor privileged accounts. iDEnfy’s IAM platform provides e…

Onfido

2.3(155 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Onfido is an identity verification platform that helps safeguard companies against fraud by utilizing digital document ID and facial biometrics technologies. With only a photograph of an ID and a smartphone, clients can…

iDenfy leads on user satisfaction with a 4.7-star rating across 2,510 reviews.

iDenfy vs Onfido — at a glance

FeatureiDenfyOnfido
Rating4.7 / 52.3 / 5
Reviews2,510155
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryIdentity and Access Management (IAM) SoftwareIdentity Verification Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnlineOnline
CertificationsSOC 2SOC 2, GDPR, ISO 27001
Data residencyUSGlobal

Key differences between iDenfy and Onfido

  • Target audience: iDenfy is built for Individuals and Large Enterprises, while Onfido targets Large Enterprises and Medium Business.
  • User satisfaction: iDenfy scores higher with a 4.7-star average.
  • Deployment: iDenfy supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Onfido supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

iDenfy vs Onfido — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Identity and Access Management (IAM) Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

iDenfy - Identity and Access Management (IAM) Software
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Talk to an expert
Onfido - New SaaS Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

iDenfy

Best for

Individuals, Large Enterprises, Medium Business

Onfido

Best for fraud prevention with advanced biometric and document ID verification.

Choose if
  • You need a hybrid AI and human expert identity verification process.
  • Your company operates in financial services, marketplaces, or gig economy sectors.
  • You require flexible, configurable workflows for medium to large teams.
Consider alternatives if
  • You are a startup with a very limited budget needing low-cost solutions.
  • You want simple, low-touch identity verification with easy integration.

iDenfy typically suits Individuals and Large Enterprises. Onfido tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

This is an Identity and Access Management (IAM) software that enables organizations to transform the way their users and employees access, protect, govern and monitor privileged accounts. ... Read More about iDenfy

Onfido is an identity verification platform that helps safeguard companies against fraud by utilizing digital document ID and facial biometrics technologies. With only a photograph of an ID ... Read More about Onfido

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

7.8/10

Not Available

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

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How do iDenfy and Onfido Compare on Features?

Total Features

3 Features

6 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare iDenfy and Onfido on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Other Details

      Organization Types supported

          Platforms Supported

          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
          Get help choosing
          Get help choosing

          Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          ✓ Yes
          ✓ Yes

          HIPAA

          ✗ No
          ✗ No

          GDPR

          ✓ Yes

          ISO 27001

          ✓ Yes

          Single Sign-On (SSO)

          ✓ Yes

          Multi-Factor Auth (MFA)

          ✓ Yes

          Data Encryption

          ✓ Yes

          Audit Logs

          ✓ Yes

          Data Residency

          🇺🇸 US
          🌐 Global

          iDenfy User Reviews & Rating Comparison

          User Ratings

          4.7

          (based on 2510 reviews)

          Rating Distribution

          0

          0

          0

          0

          0

          68

          33

          5

          3

          202

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Buyer sentiment is very strong across 2510 reviews, with consistently positive feedback.

          What buyers like

          • End-to-end visibility
          • Improves security posture
          • Governance of privileged accounts

          Common complaints

          • May require extensive setup
          • Limited integrations with third-party tools
          • Costly for small organizations

          Buyer sentiment

          Buyers generally express dissatisfaction with Onfido's usability and support despite strong verification technology.

          What buyers like

          • Accuracy of biometric verification
          • Comprehensive identity checks
          • Automation features to streamline onboarding

          Common complaints

          • Poor customer support
          • Complex integration process

          Pros and Cons

          • Provides comprehensive visibility into privileged account access.

          • Enhances security posture through robust monitoring.

          • User-friendly design facilitates ease of use.

          • Implementation may require dedicated resources.

          • Pricing can be high for smaller organizations.

          • Advanced biometric verification using facial recognition and document checks

          • Combination of automated checks with human expert review for accuracy

          • Features that simplify onboarding such as auto-fill forms and glare detection

          • Relatively low user rating (2.3/5) indicating possible reliability or usability issues

          • Pricing is quotation-based with no public transparency

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          No Customers information available.

          Orange

          Orange

          Revolut

          Revolut

          Remitly

          Remitly

          Media and Screenshots

          Videos

          video-0

          1 Videos

          video-0

          1 Videos

          Top Alternatives to iDenfy and Onfido in 2026

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          Related Blogs and Articles for Identity Verification Software

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, iDenfy or Onfido?
          iDenfy edges out the other on user ratings (4.7 vs 2.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do iDenfy and Onfido offer a free trial?
          Neither iDenfy nor Onfido currently lists a free trial.
          What is the starting price of iDenfy vs Onfido?
          iDenfy starts at Contact for pricing. Onfido starts at Contact for pricing.
          What are the top alternatives to iDenfy?
          Top alternatives to iDenfy include Oracle Identity Management, AWS IAM, WSO2 Identity Server, Ping Identity, Salesforce Identity.
          What are the top alternatives to Onfido?
          Top alternatives to Onfido include Prove ID, Mob.id, Qualified, Workvivo, ID.me.

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