Focus Contact Center vs ReadyMode (formerly Xencall) Comparison
Focus Contact Center
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Focus is an auto dialer software that helps small & medium businesses manage leads and appointments effectively. The software records contacts inbound calls and plays back custom voice responses to boost lead conversion…
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ReadyMode (formerly Xencall)
Starting at Contact for pricing
- Freelancers / Consultants
- Large Enterprises
ReadyMode is a complete auto dialer software solution that helps user easily and inexpensively call prospects, customers, and friends directly from desktop or mobile device. Features include automatic monitored lists, bu…
ReadyMode (formerly Xencall) leads on user satisfaction with a 3.3-star rating across 76 reviews.
Focus Contact Center vs ReadyMode (formerly Xencall) — at a glance
| Feature | Focus Contact Center | ReadyMode (formerly Xencall) |
|---|---|---|
| Rating | — | 3.3 / 5 |
| Reviews | — | 76 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | Auto Dialer Software | Auto Dialer Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Online | Business Hours, Online |
| Data residency | US | US |
Key differences between Focus Contact Center and ReadyMode (formerly Xencall)
- Target audience: Focus Contact Center is built for Large Enterprises and Medium Business, while ReadyMode (formerly Xencall) targets Freelancers / Consultants and Large Enterprises.
- Deployment: Focus Contact Center supports SaaS/Web/Cloud; ReadyMode (formerly Xencall) supports SaaS/Web/Cloud.
Focus Contact Center vs ReadyMode (formerly Xencall) — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Auto Dialer Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Auto dialer for SMBs to automate lead management and appointment scheduling.
- You need automated appointment reminders and scheduling for SMB operations.
- You want to boost lead conversion with custom voice response playback.
- You require automated outbound calls for birthday, anniversary, and poll campaigns.
- You are a large enterprise needing advanced CRM integrations and scalability.
- You require detailed user reviews and ratings to validate software reliability.
Best for small to medium sales and support teams needing reliable auto-dialing.
- You need strong, responsive customer service and quick support response.
- You want customizable call scripts tailored for different campaigns.
- You require real-time and historical reporting to track call performance.
- Your team demands a modern, highly intuitive, and uncluttered user interface.
- You rely heavily on inbound text messaging as part of your workflow.
Focus Contact Center: Auto dialer for SMBs to automate lead management and appointment scheduling. ReadyMode (formerly Xencall): Best for small to medium sales and support teams needing reliable auto-dialing.
Description | Focus is an auto dialer software that helps small & medium businesses manage leads and appointments effectively. The software records contacts inbound calls and plays back custom voice ... Read More about Focus Contact Center | ReadyMode is a complete auto dialer software solution that helps user easily and inexpensively call prospects, customers, and friends directly from desktop or mobile device. Features ... Read More about ReadyMode (formerly Xencall) |
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Free Trial Availability |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | — | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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Compare Focus Contact Center and ReadyMode (formerly Xencall) on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
Data Residency | 🇺🇸 US | 🇺🇸 US |
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Focus Contact Center User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | What buyers like
Common complaints
| Buyer sentiment Users generally appreciate the strong customer support and flexible dialing features despite some UI and reliability issues. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Call Centre house  Holmes  99Rent | No Customers information available. |
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Media and Screenshots
Screenshots |  2 Screenshots | No screenshots available. |
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Videos |  1 Videos |  2 Videos |
Top Alternatives to Focus Contact Center and ReadyMode (formerly Xencall) in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Focus Contact Center or ReadyMode (formerly Xencall)?
- ReadyMode (formerly Xencall) edges out the other on user ratings (3.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Focus Contact Center and ReadyMode (formerly Xencall) offer a free trial?
- Neither Focus Contact Center nor ReadyMode (formerly Xencall) currently lists a free trial.
- What is the starting price of Focus Contact Center vs ReadyMode (formerly Xencall)?
- Focus Contact Center starts at Contact for pricing. ReadyMode (formerly Xencall) starts at Contact for pricing.
- What are the top alternatives to Focus Contact Center?
- Top alternatives to Focus Contact Center include Dialer360, HoduCC, Call Center Studio, TelebuHub, DCDial.
- What are the top alternatives to ReadyMode (formerly Xencall)?
- Top alternatives to ReadyMode (formerly Xencall) include Dialer360, Voiptime, Vert-Age Dialer, Mojo Dialer, ProspectBoss CRM Dialer.