Firsthand vs 360Alumni Comparison
Firsthand
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Firsthand is an alumni management, fundraising and constituent relationship software designed specifically to meet the needs of higher education institutions. Organizations who are philanthropic and alumni-centric, like…
360Alumni
Starting at $3,500 /Year
- Large Enterprises
- Medium Business
360Alumni is a simple-to-use alumni management software for growing non-profits and schools. Join more than 120 colleges and universities using our software to drive revenue growth, improve retention rates, engage their…
360Alumni leads on user satisfaction with a 4.8-star rating across 24 reviews.
SpotSaaS Analysis
Firsthand360Alumni
The core difference between Firsthand and 360Alumni lies in their target audience and focus; Firsthand is tailored for larger philanthropic and educational institutions managing complex alumni and donor relationships, while 360Alumni emphasizes user-friendly engagement for colleges and non-profits. Ideal buyers for Firsthand are medium to large organizations in higher education or philanthropy, whereas 360Alumni suits institutions seeking straightforward alumni engagement solutions.
- Best for managing alumni and donor relationships - Tailored for higher education and philanthropy - Ideal for medium to large organizations - Focus on complex relationship management - Price not listed - Strong emphasis on donor engagement
- Best for simple and effective alumni engagement - Suited for colleges and non-profits - User-friendly platform - Focus on fundraising and revenue growth - Price: $3,500 - Ideal for organizations with alumni relations needs
Firsthand vs 360Alumni — at a glance
| Feature | Firsthand | 360Alumni |
|---|---|---|
| Rating | 4.6 / 5 | 4.8 / 5 |
| Reviews | 144 | 24 |
| Starting price | Contact for pricing | $3,500 /Year |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Alumni Management Software | Alumni Management Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | — | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | — | GDPR |
| Data residency | Global | US |
Key differences between Firsthand and 360Alumni
- Pricing: 360Alumni starts at $3,500 /Year. Firsthand pricing is not publicly listed.
- User satisfaction: 360Alumni scores higher with a 4.8-star average.
- Deployment: Firsthand supports SaaS/Web/Cloud; 360Alumni supports SaaS/Web/Cloud.
Firsthand vs 360Alumni — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Alumni Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for managing alumni and donor relationships in higher education and philanthropy.
- You need a platform tailored specifically for alumni and donor relationship management.
- Your organization is a medium or large philanthropic or educational institution.
- You want cloud-based tools that enable personalized donor engagement and constituent growth.
- You are a small business without alumni or donor engagement needs.
- Your organization operates outside of philanthropic or educational sectors.
Best for colleges and non-profits seeking simple, effective alumni engagement.
- You represent a higher education institution or non-profit with alumni relations needs.
- You want a user-friendly platform focused on fundraising and revenue growth.
- You need strong impact tracking and reporting to demonstrate community value.
- You are a small organization without a dedicated alumni or fundraising team.
- You require advanced customization or transparent, publicly available pricing.
Firsthand: Best for managing alumni and donor relationships in higher education and philanthropy. 360Alumni: Best for colleges and non-profits seeking simple, effective alumni engagement.
Description | Firsthand is an alumni management, fundraising and constituent relationship software designed specifically to meet the needs of higher education institutions. Organizations who are ... Read More about Firsthand | 360Alumni is a simple-to-use alumni management software for growing non-profits and schools. Join more than 120 colleges and universities using our software to drive revenue growth, improve ... Read More about 360Alumni |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.7/10 | 8.9/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Medium BusinessLarge Enterprises | 51-500 employees501+ employees |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Firsthand and 360Alumni Compare on Features?
Total Features | 5 Features | 7 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Firsthand and 360Alumni on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
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GDPR | — | ✓ Yes |
Data Residency | 🌐 Global | 🇺🇸 US |
Firsthand User Reviews & Rating Comparison
User Ratings | 4.6 (based on 144 reviews) | |
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally express positive sentiment about Firsthand’s specialized alumni and donor management capabilities, appreciating its tailored features for higher education and philanthropic organizations. What buyers like
Common complaints
| Buyer sentiment Buyers appreciate 360Alumni's ease of use and effectiveness in alumni engagement but note the lack of transparent pricing and limited customization. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  University of Oxford  UConn  McMaster University |  Berea College  AMDA  PIA |
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Media and Screenshots
Videos |  1 Videos |  2 Videos |
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Top Alternatives to Firsthand and 360Alumni in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Firsthand or 360Alumni?
- 360Alumni edges out the other on user ratings (4.8 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Firsthand and 360Alumni offer a free trial?
- Neither Firsthand nor 360Alumni currently lists a free trial.
- What is the starting price of Firsthand vs 360Alumni?
- Firsthand starts at Contact for pricing. 360Alumni starts at $3,500 /Year.
- What are the top alternatives to Firsthand?
- Top alternatives to Firsthand include 360Alumni, AlmaHub, AlmaShines, AlumniMagnet, EnterpriseAlumni.
- What are the top alternatives to 360Alumni?
- Top alternatives to 360Alumni include Vaave, AlmaHub, AlumnForce, AlumniMagnet, EnterpriseAlumni.