FieldAware is a field service management software system designed to take the headaches out of managing field assets. It offers powerful yet easy-to-use tools that allow to create and ... Read More
ServiceTitan is a field service management software solution that enables user to manage entire field service operation through its Salesforce.com–based service management platform. With ... Read More
FieldEdge is field service management software that helps automate workflows, manage customer expectations, and control expenses in complex field service environments. FieldEdge offers a ... Read More
FieldAware has proven to be a reliable and efficient system for improving coordination and monitoring of fleet activities in various industries. Users appreciate its real-time status updates, job ...Read more
ServiceTitan shines as a top choice for businesses looking to streamline operations and enhance efficiency. The platform's user-friendly interface and continuous innovation make it a powerful ...Read more
FieldEdge stands out as a top choice for service companies, with glowing praise from users. The software excels in its customer support, with representatives like Kyra, Lyuda, and Thomas being ...Read more
Pros and Cons
Pros and Cons of FieldAware
Real time status updates for fleet technicians, enhancing coordination and efficiency.
Works well with iPad and iPhone, making it convenient for mobile techs.
Intuitive and easy to use, especially for non-technical users.
Simplifies job creation and detail tracking, improving productivity.
Reporting functionality could be stronger.
Higher cost compared to similar products.
Pros and Cons of ServiceTitan
Strong emphasis on customer service and client satisfaction, with dedicated and knowledgeable account managers like Alex, Angie, Luke, Victor, Omar, and Sanny.
Continuous innovation and software improvement by ServiceTitan, ensuring operational efficiency and user satisfaction.
Easy-to-use interface and user-friendly features, as well as robust tools for scheduling, dispatching, and reporting.
Valuable training and support provided during onboarding, making the transition smooth and successful for users.
The software may have a steep learning curve for new users, especially without proper guidance or training.
Limited selection in the Marketplace for additional apps and connectors, potentially restricting the advanced functionalities users can access.
Pros and Cons of FieldEdge
Outstanding customer support, with quick responses and helpful solutions - particularly mentioning support representatives like Kyra, Lyuda, Thomas, and Austin.
User-friendly interface and dashboard, making it easy to navigate and use features.
Integration with QuickBooks and other useful tools for dispatching, reporting, maintenance agreements, and payment processing.
Constant improvements and updates to the software based on customer feedback, enhancing user experience.
Occasional software downtime, with a few instances reported over the past year, sometimes originating from external factors like Microsoft.
Sluggish performance at times, although generally stable, with some minor licensing issues that were quickly resolved through support team intervention.
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Neither FieldAware nor ServiceTitan offers a free trial.
FieldAware is designed for Large Enterprises, Medium Business and Small Business.
ServiceTitan is designed for Large Enterprises, Medium Business and Small Business.
Pricing details for both FieldAware and ServiceTitan are unavailable at this time. Contact the respective providers for more information.
Some top alternatives to FieldAware includes Service Fusion, Housecall Pro, FieldEZ, ServiceTitan, AgileField, FieldEquip, Fieldd, Oracle Field Service Cloud, Easy Field Services, Fieldworkhq, Service CRM and Fieldeas.
Some top alternatives to ServiceTitan includes Service Fusion, Housecall Pro, Smart Service, FieldEdge, Field Force Tracker, Fieldd, Salesforce Field Service, Call of Service, Easy Field Services and Service CRM.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
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