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Field Force Tracker vs ServiceChannel Comparison

Last updated:

Field Force Tracker

3.0(1 reviews)

Starting at $19.99 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Field Force Tracker is a cloud based very comprehensive, “Enterprise Grade” field service management software for all business types with customizable features. It allows user to manage field dispatch, employee manageme…

ServiceChannel

4.3(93 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

ServiceChannel Enterprise offers sophisticated software solutions for facility managers and property owners. ServiceChannel is a cloud-based software platform that integrates real-time facilities service management and b…

ServiceChannel leads on user satisfaction with a 4.3-star rating across 93 reviews.

Field Force Tracker vs ServiceChannel — at a glance

FeatureField Force TrackerServiceChannel
Rating3.0 / 54.3 / 5
Reviews193
Starting price$19.99 /User/MonthContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryField Service Management SoftwareFacility Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modes24/7 (Live rep), Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2SOC 2, GDPR
Data residencyUSGlobal

Key differences between Field Force Tracker and ServiceChannel

  • Pricing: Field Force Tracker starts at $19.99 /User/Month. ServiceChannel pricing is not publicly listed.
  • Free trial: Field Force Tracker offers a free trial; ServiceChannel does not.
  • User satisfaction: ServiceChannel scores higher with a 4.3-star average.
  • Deployment: Field Force Tracker supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; ServiceChannel supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Field Force Tracker vs ServiceChannel — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Field Service Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Comprehensive cloud-based field service management for businesses worldwide
Talk to an expert
Talk to an expert
ServiceChannel - Facility Management Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Field Force Tracker

Best for

Large Enterprises, Medium Business, Small Business

ServiceChannel

Best for

Large Enterprises, Medium Business, Small Business

Field Force Tracker typically suits Large Enterprises and Medium Business. ServiceChannel tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Field Force Tracker is a cloud based very comprehensive, “Enterprise Grade” field service management software for all business types with customizable features. It allows user to manage ... Read More about Field Force Tracker

ServiceChannel Enterprise offers sophisticated software solutions for facility managers and property owners. ServiceChannel is a cloud-based software platform that integrates real-time ... Read More about ServiceChannel

Entry Level Pricing

  • Starts from $19.99
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

8.4/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.3

(93)
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Field Force Tracker has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Field Force Tracker and ServiceChannel Compare on Features?

Total Features

18 Features

0 Features

Unique Features

No unique features

No features

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Compare Field Force Tracker and ServiceChannel on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $19.99
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Field Force Tracker pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Individuals
      • Freelancers
      • Medium Business
      • Large Enterprises
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Field Force Tracker User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      0

      0

      1

      0

      0

      38

      31

      6

      2

      2

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is mixed across 1 reviews, so it is worth reviewing the tradeoffs closely.

      What buyers like

      • Comprehensive management features
      • Customizable options
      • Cloud-based solution

      Common complaints

      • Complex setup for some users
      • Higher cost for small businesses
      • Limited offline capabilities

      Buyer sentiment

      Buyer sentiment is positive across 79 reviews, with strong overall satisfaction.

      What buyers like

      • Real-time service management
      • Comprehensive integration
      • User-friendly interface

      Common complaints

      • Steep learning curve
      • Requires internet access
      • Limited customization options

      Pros and Cons

      • Enterprise-grade features suitable for various business types.

      • Highly customizable to fit unique business needs.

      • Cloud-based for easy access and management.

      • Complex setup may require dedicated resources.

      • Cost may be prohibitive for smaller businesses.

      • Strong integration capabilities streamline operations.

      • Real-time data enhances decision-making.

      • Comprehensive features cater to diverse facility needs.

      • Initial setup may be complex.

      • Ongoing support may be necessary.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      Adidas

      Adidas

      Crocs

      Crocs

      H

      H

      Media and Screenshots

      Screenshots

      Field Force Tracker

      3 Screenshots

      Cover your assets for big savings on warranty compliance

      1 Screenshots

      Videos

      No videos available.

      video-0

      3 Videos

      Top Alternatives to Field Force Tracker and ServiceChannel in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Field Force Tracker or ServiceChannel?
      ServiceChannel edges out the other on user ratings (4.3 vs 3.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Field Force Tracker and ServiceChannel offer a free trial?
      Field Force Tracker offers a free trial. ServiceChannel does not.
      What is the starting price of Field Force Tracker vs ServiceChannel?
      Field Force Tracker starts at $19.99 /User/Month. ServiceChannel starts at Contact for pricing.
      What are the top alternatives to Field Force Tracker?
      Top alternatives to Field Force Tracker include Service Fusion, Housecall Pro, BizScheduler, FieldEZ, ServiceTitan.
      What are the top alternatives to ServiceChannel?
      Top alternatives to ServiceChannel include ML Work Orders, Ecotrak, envVisual FM, Facilities Online, Trackplan.

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