Exterro vs Relativity Comparison
Exterro
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Exterro's eDiscovery Assistant is a highly intuitive and feature-rich enterprise-class eDiscovery software specifically designed to support a wide range of users while minimizing IT involvement. It helps legal department…
Relativity
Starting at Contact for pricing
- Medium Business
- Small Business
Relativity is a eDiscovery platform purpose-built from the ground up to deliver immediate insights through a single search box. It transforms legal review with powerful, easy-to-use functionality and eliminates costly de…
Relativity leads on user satisfaction with a 4.5-star rating across 260 reviews.
SpotSaaS Analysis
ExterroRelativity
The core difference between Exterro and Relativity lies in their target audiences; Exterro is tailored for larger enterprise legal teams with a focus on customizable workflows, while Relativity is designed for smaller to medium-sized legal teams seeking user-friendly eDiscovery solutions. Ideal buyers for Exterro are enterprise legal teams that prioritize comprehensive legal hold processes, whereas Relativity is best suited for litigation attorneys and legal review teams that require intuitive tools for handling complex legal reviews.
- Best for enterprise legal teams - Powerful, customizable eDiscovery workflows - Comprehensive legal hold processes - Employee change monitoring - Strong vendor collaboration - Responsive customer support
- Best for small to medium-sized legal teams - Comprehensive, user-friendly eDiscovery - Large data handling capabilities - Ideal for litigation attorneys - Intuitive tools for legal reviews - Immediate insights via a single search box
Exterro vs Relativity — at a glance
| Feature | Exterro | Relativity |
|---|---|---|
| Rating | 4.3 / 5 | 4.5 / 5 |
| Reviews | 99 | 260 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Medium Business, Small Business |
| Category | eDiscovery Software | eDiscovery Software |
| Platforms | SaaS/Web/Cloud, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Installed - Windows |
| API | — | Available |
| Support modes | 24/7 (Live rep), Business Hours | 24/7 (Live rep), Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | SOC 2, HIPAA, GDPR, ISO 27001 |
| Data residency | US | US |
Key differences between Exterro and Relativity
- Target audience: Exterro is built for Large Enterprises and Medium Business, while Relativity targets Medium Business and Small Business.
- User satisfaction: Relativity scores higher with a 4.5-star average.
- Deployment: Exterro supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac; Relativity supports SaaS/Web/Cloud, Installed - Windows.
Exterro vs Relativity — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most eDiscovery Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for enterprise legal teams needing powerful, customizable eDiscovery workflows.
- You require comprehensive legal hold processes including employee change monitoring.
- Your team values strong vendor collaboration and responsive customer support.
- You need an intuitive, web-based interface with flexible, configurable workflows.
- You are a small business with minimal legal hold needs.
- You need extensive out-of-the-box integrations with systems like Outlook.
Best for legal teams needing comprehensive, user-friendly eDiscovery with large data handling.
- You are a litigation attorney or legal review team requiring powerful, intuitive eDiscovery tools.
- Your organization handles complex legal reviews and needs immediate insights via a single search box.
- You want a platform that efficiently processes large volumes of data without IT mediation.
- Your company lacks dedicated legal or eDiscovery teams to leverage the platform effectively.
- You require rapid feature updates on server versions, as these lag behind the cloud offering.
Exterro: Best for enterprise legal teams needing powerful, customizable eDiscovery workflows. Relativity: Best for legal teams needing comprehensive, user-friendly eDiscovery with large data handling.
Description | Exterro's eDiscovery Assistant is a highly intuitive and feature-rich enterprise-class eDiscovery software specifically designed to support a wide range of users while minimizing IT ... Read More about Exterro | Relativity is a eDiscovery platform purpose-built from the ground up to deliver immediate insights through a single search box. It transforms legal review with powerful, easy-to-use ... Read More about Relativity |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.6/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees500+ employees | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |  Exterro has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Exterro and Relativity Compare on Features?
Total Features | 9 Features | 9 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Exterro and Relativity on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Exterro User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally praise Exterro for its powerful legal hold capabilities, excellent customer support, and intuitive UI, though some find the complexity and integration limitations challenging. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights Relativity's robust functionality and user-friendly interface, tempered by some concerns about server version feature gaps and support communication. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  6 Screenshots |  8 Screenshots |
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Videos | No videos available. |  2 Videos |
Top Alternatives to Exterro and Relativity in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Exterro or Relativity?
- Relativity edges out the other on user ratings (4.5 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Exterro and Relativity offer a free trial?
- Neither Exterro nor Relativity currently lists a free trial.
- What is the starting price of Exterro vs Relativity?
- Exterro starts at Contact for pricing. Relativity starts at Contact for pricing.
- What are the top alternatives to Exterro?
- Top alternatives to Exterro include AdaptiveGRC, LexComply, Logikcull, Relativity, Reprise.
- What are the top alternatives to Relativity?
- Top alternatives to Relativity include Logikcull, Cavo eD, Catalyst Insight, Everlaw, Z-Discovery.