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Exterro vs Knovos Discovery Comparison

Last updated:

Exterro

4.3(99 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Exterro's eDiscovery Assistant is a highly intuitive and feature-rich enterprise-class eDiscovery software specifically designed to support a wide range of users while minimizing IT involvement. It helps legal department…

Knovos Discovery

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Knovos Discovery (formerly eZReview) is a legal discovery platform built for investigations, compliance, and eDiscovery requests. The platform automates the eDiscovery process by quickly reviewing vast volumes of informa…

Exterro leads on user satisfaction with a 4.3-star rating across 99 reviews.

Exterro vs Knovos Discovery — at a glance

FeatureExterroKnovos Discovery
Rating4.3 / 5
Reviews99
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryeDiscovery SoftwareeDiscovery Software
PlatformsSaaS/Web/Cloud, Installed - Windows, Installed - MacSaaS/Web/Cloud
API
Support modes24/7 (Live rep), Business HoursOnline, Business Hours
CertificationsSOC 2, HIPAA, GDPR, ISO 27001
Data residencyUSUS

Key differences between Exterro and Knovos Discovery

  • Deployment: Exterro supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac; Knovos Discovery supports SaaS/Web/Cloud.

Exterro vs Knovos Discovery — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most eDiscovery Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Exterro - eDiscovery Software
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Knovos Discovery logo
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Biggest differences

Start here before you go deeper into features.

Exterro

Best for enterprise legal teams needing powerful, customizable eDiscovery workflows.

Choose if
  • You require comprehensive legal hold processes including employee change monitoring.
  • Your team values strong vendor collaboration and responsive customer support.
  • You need an intuitive, web-based interface with flexible, configurable workflows.
Consider alternatives if
  • You are a small business with minimal legal hold needs.
  • You need extensive out-of-the-box integrations with systems like Outlook.

Knovos Discovery

Best for

Large Enterprises, Medium Business, Small Business

Exterro typically suits Large Enterprises and Medium Business. Knovos Discovery tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Exterro's eDiscovery Assistant is a highly intuitive and feature-rich enterprise-class eDiscovery software specifically designed to support a wide range of users while minimizing IT ... Read More about Exterro

Knovos Discovery (formerly eZReview) is a legal discovery platform built for investigations, compliance, and eDiscovery requests. The platform automates the eDiscovery process by quickly ... Read More about Knovos Discovery

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.6/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.3

(99)

Best Company Size

51-500 employees500+ employees
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How do Exterro and Knovos Discovery Compare on Features?

Total Features

9 Features

13 Features

Unique Features

No unique features

No unique features

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Compare Exterro and Knovos Discovery on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Other Details

      Organization Types supported

      • Small Business
      • Freelancers
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Large Enterprises

      Platforms Supported

      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Exterro User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      61

      22

      4

      0

      0

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally praise Exterro for its powerful legal hold capabilities, excellent customer support, and intuitive UI, though some find the complexity and integration limitations challenging.

      What buyers like

      • Ease of use
      • Customer support
      • Legal hold process efficiency

      Common complaints

      • Complexity of features
      • Limited system integrations

      No expert review available for this product

      Pros and Cons

      • Streamlines and speeds up legal hold processes

      • Excellent customer support and partnership

      • Intuitive and easy-to-use web user interface

      • Complex features and customizations can be overwhelming without support

      • Limited integration with some systems such as Outlook

      No pros or cons available for this product

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      Exterro Demo - EDDM-Global-Labeling-and-Optimized-Storage.png

      6 Screenshots

      Knovos Discovery

      2 Screenshots

      Top Alternatives to Exterro and Knovos Discovery in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Exterro or Knovos Discovery?
      Exterro edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Exterro and Knovos Discovery offer a free trial?
      Neither Exterro nor Knovos Discovery currently lists a free trial.
      What is the starting price of Exterro vs Knovos Discovery?
      Exterro starts at Contact for pricing. Knovos Discovery starts at Contact for pricing.
      What are the top alternatives to Exterro?
      Top alternatives to Exterro include AdaptiveGRC, LexComply, Logikcull, Relativity, Reprise.
      What are the top alternatives to Knovos Discovery?
      Top alternatives to Knovos Discovery include Reprise, Catalyst Insight, IBM StoredIQ Suite, Cavo eD, Epiq Discovery.

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