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Eureka Surveys vs Retently Comparison

Last updated:

Eureka Surveys

2.4(47 reviews)

Starting at $1 per survey response

  • Individuals
  • Medium Business

Eureka surveys, a survey and user feedback software package that allows visual communication with customers. Surveys are easy to create and can be sent out electronically via e-mail, mailed via a printer or fax and even…

Retently

4.9(67 reviews)

Starting at $79 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Retently is an online survey and feedback tool that lets teams send surveys, collect responses, and view results in one place. It offers privacy controls over which information is shared, with a free tier available for g…

Retently leads on user satisfaction with a 4.9-star rating across 67 reviews.

Eureka Surveys vs Retently — at a glance

FeatureEureka SurveysRetently
Rating2.4 / 54.9 / 5
Reviews4767
Starting price$1 per survey response$79 /Month
Free trial No Yes
Free version No No
Best forIndividuals, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailable
Support modesOnline24/7 (Live rep), Business Hours, Online
Certifications
Data residencyUSUS

Key differences between Eureka Surveys and Retently

  • Pricing: Eureka Surveys starts at $1 per survey response, while Retently starts at $79 /Month.
  • Free trial: Retently offers a free trial; Eureka Surveys does not.
  • Target audience: Eureka Surveys is built for Individuals and Medium Business, while Retently targets Large Enterprises and Medium Business.
  • User satisfaction: Retently scores higher with a 4.9-star average.
  • Deployment: Eureka Surveys supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Retently supports SaaS/Web/Cloud.

Eureka Surveys vs Retently — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Eureka Surveys - Survey/ User Feedback Software
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Retently - Survey/ User Feedback Software
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Eureka Surveys vs Retently: Biggest differences

Start here before you go deeper into features.

Eureka Surveys

Best for

Individuals, Medium Business, Small Business

Retently

Best for

Large Enterprises, Medium Business, Small Business

Eureka Surveys typically suits Individuals and Medium Business. Retently tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Eureka surveys, a survey and user feedback software package that allows visual communication with customers. Surveys are easy to create and can be sent out electronically via e-mail, mailed ... Read More about Eureka Surveys

Retently is an online survey and feedback tool that lets teams send surveys, collect responses, and view results in one place. It offers privacy controls over which information is shared, ... Read More about Retently

Entry Level Pricing

  • Starts from $1
  • Starts from $79 , Billed Yearly

Free Trial Availability

  • No free trial
  • Free Trial available

SpotScore

What's this? ↗

8.0/10

8.6/10

User Ratings

Based on verified Spotsaas reviews

2.36

(47)

4.9

(67)
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Get pricing help

Software Demo

Demo

No software demo available

Eureka Surveys has not given any software demo yet

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How do Eureka Surveys and Retently Compare on Features?

Total Features

10 Features

10 Features

Unique Features

No unique features

No unique features

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Compare Eureka Surveys and Retently on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $1
      • $79 , Billed Yearly

      Pricing Plans

      • Not Available
      • Essential

        • 3 survey campaigns

        • 3 user seats

        • Email support

        Show more +

      • Professional

        • 10 survey campaigns

        • 10 user seats

        • Includes features of the Basic plan, plus

        Show more +

      • Ultimate

        • 20 survey campaigns

        • 20 user seats

        • Includes features of Professional plan, plus

        Show more +

      • Browse all pricing plans

      Pricing Page

      Pricing information not available

      Retently pricing

      Eureka Surveys vs Retently: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Eureka Surveys vs Retently Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Eureka Surveys User Reviews & Rating Comparison

      User Ratings

      4.9

      (based on 67 reviews)

      Rating Distribution

      11

      2

      5

      4

      25

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is cautious across 47 reviews, with several recurring concerns in feedback.

      What buyers like

      • Easy survey creation
      • Multiple distribution methods
      • Customizable reporting options

      Common complaints

      • Limited advanced analytics
      • May require training for complex features
      • No mobile app

      Buyer sentiment

      Buyer sentiment is very strong across 67 reviews, with consistently positive feedback.

      What buyers like

      • User-friendly interface
      • Privacy-focused
      • Talent Marketplace access

      Common complaints

      • Limited advanced features
      • Basic analytics tools
      • Not suitable for large-scale surveys

      Pros and Cons

      • Versatile distribution methods cater to diverse audiences.

      • Robust reporting tools enhance data visualization.

      • User-friendly design simplifies survey creation.

      • Advanced analytics may be lacking for some users.

      • Learning curve for complex reporting features.

      • User-friendly design enhances accessibility.

      • Focus on privacy builds user trust.

      • Access to a talent marketplace adds value.

      • Limited features may not meet all needs.

      • Basic analytics might restrict insights.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used Eureka Surveys or Retently? Tell buyers what actually differs.

      Eureka Surveys and Retently Customers

      Customers

      No Customers information available.

      VTEX

      VTEX

      Chargify

      Chargify

      Splitit

      Splitit

      Media and Screenshots

      Screenshots

      No screenshots available.

      CX Rating screenshot

      7 Screenshots

      Videos

      No videos available.

      video-0

      1 Videos

      Top Alternatives to Eureka Surveys and Retently in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Eureka Surveys or Retently?
      Retently edges out the other on user ratings (4.9 vs 2.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Eureka Surveys and Retently offer a free trial?
      Retently offers a free trial. Eureka Surveys does not.
      What is the starting price of Eureka Surveys vs Retently?
      Eureka Surveys starts at $1 per survey response. Retently starts at $79 /Month.
      What are the top alternatives to Eureka Surveys?
      Top alternatives to Eureka Surveys include Retently, Survicate, BlockSurvey, GetFeedback, ResponseSuite.
      What are the top alternatives to Retently?
      Top alternatives to Retently include Nicereply, Mopinion, Alium, Inquisium, Checkbox Survey.