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Epicor ERP vs Microsoft Dynamics 365 ERP Comparison

Last updated:

Epicor ERP

3.8(472 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

With Epicor ERP, boost your company's profits by saving time and reducing costs through its powerful built-in analytics. Get a clear understanding of your company's current state with dashboards, trackers, and visual dat…

Microsoft Dynamics 365 ERP

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Introducing Microsoft Dynamics 365 ERP – the ultimate cloud-based solution for all your business management needs. This user-friendly software offers customizable pricing options to suit your budget, with top-notch secur…

Epicor ERP leads on user satisfaction with a 3.8-star rating across 472 reviews.

Epicor ERP vs Microsoft Dynamics 365 ERP — at a glance

FeatureEpicor ERPMicrosoft Dynamics 365 ERP
Rating3.8 / 5
Reviews472
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryERP SoftwareERP Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Installed - Windows
APIAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnline
CertificationsGDPRSOC 2
Data residencyGlobalGlobal

Key differences between Epicor ERP and Microsoft Dynamics 365 ERP

  • Deployment: Epicor ERP supports SaaS/Web/Cloud; Microsoft Dynamics 365 ERP supports SaaS/Web/Cloud, Installed - Windows.

Epicor ERP vs Microsoft Dynamics 365 ERP — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most ERP Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Epicor ERP - ERP Software
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Biggest differences

Start here before you go deeper into features.

Epicor ERP

Best for

Large Enterprises, Medium Business, Small Business

Microsoft Dynamics 365 ERP

Best for

Large Enterprises, Medium Business, Small Business

Epicor ERP typically suits Large Enterprises and Medium Business. Microsoft Dynamics 365 ERP tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

With Epicor ERP, boost your company's profits by saving time and reducing costs through its powerful built-in analytics. Get a clear understanding of your company's current state with ... Read More about Epicor ERP

Introducing Microsoft Dynamics 365 ERP – the ultimate cloud-based solution for all your business management needs. This user-friendly software offers customizable pricing options to suit ... Read More about Microsoft Dynamics 365 ERP

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.8/10

8.5/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

100 to 2,000 employees
50–1000 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Epicor ERP

  • Streamlined Operations: Epicor ERP empowers managers and administrators to optimize workflows across departments, ensuring that processes are efficient and interconnected. This leads to reduced bottlenecks and improved productivity.
  • Real-Time Data Insights: With Epicor ERP, you'll gain access to real-time analytics that help you make informed decisions. Executives can track performance metrics at a glance, allowing for strategic adjustments that drive growth.
  • Customization Flexibility: The platform is designed with flexibility in mind, allowing businesses to tailor the software according to their unique needs. This means you can adapt Epicor ERP as your company evolves, ensuring it remains a valuable asset over time.

Microsoft Dynamics 365 ERP

  • Flexible, Cloud-Based Business Management: Microsoft Dynamics 365 ERP offers a comprehensive cloud-based solution that simplifies business management, making it easier for organizations to manage operations efficiently from anywhere. Its flexible deployment options, including on-premises and cloud-based solutions, ensure businesses can transition seamlessly to the cloud based on their needs.
  • Customizable Pricing & Top-Tier Security: Designed to fit various budgets, Microsoft Dynamics 365 ERP provides customizable pricing models that scale with your business. It also boasts robust security features and ensures regulatory compliance, giving businesses peace of mind while handling sensitive data and meeting industry standards.
  • Effortless Implementation & Streamlined Operations: With its user-friendly interface and streamlined implementation process, Microsoft Dynamics 365 ERP helps businesses avoid the complexities often associated with ERP systems. It simplifies operations, reduces manual tasks, and allows companies to focus on growth and efficiency.
Best fit

Best fit

Epicor ERP

  • 100 to 2,000 employees
  • manufacturing, distribution, retail, and construction
  • roles like Operations Managers, Supply Chain Analysts, Production Planners, and Financial Controllers

Microsoft Dynamics 365 ERP

  • 50–1000 employees
  • Manufacturing, retail, professional services, distribution, and finance sectors.
  • CFOs, IT Directors, Operations Managers, ERP Project Managers, and Business Analysts
Watchouts

Reasons buyers look elsewhere

Epicor ERP

  • Users may seek alternatives to Epicor ERP due to high implementation and maintenance costs, which can strain budgets, especially for smaller businesses looking for more cost-effective solutions.
  • Some organizations find that Epicor ERP lacks flexibility in customization, prompting them to explore alternatives that offer more tailored functionalities to meet their unique operational needs.
  • Companies experiencing challenges with user interface and ease of use in Epicor ERP might consider alternatives that provide a more intuitive experience and better user adoption rates among employees.

Microsoft Dynamics 365 ERP

  • Some users explore alternatives due to Microsoft Dynamics 365 ERP’s high total cost of ownership for smaller organizations.
  • Integration with non-Microsoft ecosystems can be challenging despite broad connectivity options.
  • Companies with niche industry requirements sometimes seek ERP solutions with deeper specialized functionality

Software Demo

Demo

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How do Epicor ERP and Microsoft Dynamics 365 ERP Compare on Features?

Total Features

12 Features

12 Features

Unique Features

No unique features

No unique features

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Compare Epicor ERP and Microsoft Dynamics 365 ERP on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Other Details

Organization Types supported

  • Large Enterprises
  • Small Business
  • Medium Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Small Business
  • Medium Business
  • Individuals
  • Freelancers

Platforms Supported

  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)

Modes of support

  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

API Support

  • Not Available
  • Available
Get help choosing
Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2

✓ Yes

GDPR

✓ Yes

Single Sign-On (SSO)

✓ Yes

Multi-Factor Auth (MFA)

✓ Yes

Data Encryption

✓ Yes

Audit Logs

✓ Yes

Data Residency

🌐 Global
🌐 Global

Epicor ERP User Reviews & Rating Comparison

User Ratings

No reviews available for the product

Rating Distribution

54

88

20

3

1

No reviews available for this product

Spotsaas Editor’s POV generated by AI

Buyer sentiment

Buyer sentiment is mixed to positive across 166 reviews, with clear strengths and a few common watchouts.

What buyers like

  • Easy to use with intuitive navigation and drill-down capabilities for end users.
  • Flexibility and customization options for adapting to unique business needs.
  • Powerful module functionality suitable for manufacturing companies.

Common complaints

  • Challenges with support services, including slow response times and repetitive requests for issue resolution.
  • Initial learning curve for newcomers without proper training or guidance.
  • Limited marketplace offerings for additional apps and connectors, restricting advanced functionalities.

What buyers like

  • Microsoft Dynamics 365 ERP offers both cloud-based and on-premises deployment, providing businesses with flexibility to choose the best environment for their operations.
  • The software is designed to be intuitive and easy to use, helping organizations minimize the learning curve and quickly adapt to the system.
  • With various pricing options, the platform can accommodate different budgets, making it accessible for businesses of varying sizes.

Common complaints

  • While customizable, some businesses may find tailoring the software to their specific needs requires significant technical expertise.
  • Depending on the scale of deployment and customization, the implementation process can be time-consuming and costly.
  • The best performance and integration are often realized within the Microsoft ecosystem, which may limit flexibility for organizations using diverse software stacks.

Pros and Cons

  • Easy to use with intuitive navigation and drill-down capabilities for end users.

  • Flexibility and customization options for adapting to unique business needs.

  • Powerful module functionality suitable for manufacturing companies.

  • Challenges with support services, including slow response times and repetitive requests for issue resolution.

  • Initial learning curve for newcomers without proper training or guidance.

  • Microsoft Dynamics 365 ERP offers both cloud-based and on-premises deployment, providing businesses with flexibility to choose the best environment for their operations.

  • The software is designed to be intuitive and easy to use, helping organizations minimize the learning curve and quickly adapt to the system.

  • With various pricing options, the platform can accommodate different budgets, making it accessible for businesses of varying sizes.

  • While customizable, some businesses may find tailoring the software to their specific needs requires significant technical expertise.

  • Depending on the scale of deployment and customization, the implementation process can be time-consuming and costly.

Positive Reviews

No reviews available for the product

No reviews available for the product

Media and Screenshots

Videos

video-0

2 Videos

video-0

1 Videos

Top Alternatives to Epicor ERP and Microsoft Dynamics 365 ERP in 2026

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Frequently asked questions

Which is better, Epicor ERP or Microsoft Dynamics 365 ERP?
Epicor ERP edges out the other on user ratings (3.8 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Epicor ERP and Microsoft Dynamics 365 ERP offer a free trial?
Neither Epicor ERP nor Microsoft Dynamics 365 ERP currently lists a free trial.
What is the starting price of Epicor ERP vs Microsoft Dynamics 365 ERP?
Epicor ERP starts at Contact for pricing. Microsoft Dynamics 365 ERP starts at Contact for pricing.
What are the top alternatives to Epicor ERP?
Top alternatives to Epicor ERP include abas ERP, SYSPRO, ZapERP, Expand ERP, BizAutomation Cloud ERP.
What are the top alternatives to Microsoft Dynamics 365 ERP?
Top alternatives to Microsoft Dynamics 365 ERP include abas ERP, Expand ERP, BizAutomation Cloud ERP, OnCloudERP, Tech Cloud ERP.

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