Enthu.ai vs Refract Comparison
Enthu.ai
Starting at $45 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
.Enthu.ai, a powerful conversation intelligence software, utilizes artificial intelligence to provide businesses with valuable insights into their customer conversations. By monitoring 100% of phone and video conversatio…
Refract
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Introducing Refract, the ultimate solution for capturing and analyzing every conversation within your sales team. Our product helps you review, coach, and share the most valuable moments from your sales calls. With Refra…
Enthu.ai leads on user satisfaction with a 4.9-star rating across 6 reviews.
Enthu.ai vs Refract — at a glance
| Feature | Enthu.ai | Refract |
|---|---|---|
| Rating | 4.9 / 5 | 4.5 / 5 |
| Reviews | 6 | 397 |
| Starting price | $45 /User/Month | Contact for pricing |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Speech Analytics Software | Conversation Intelligence Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | — | — |
| Support modes | Online | Online |
| Certifications | — | — |
| Data residency | US | US |
Key differences between Enthu.ai and Refract
- Pricing: Enthu.ai starts at $45 /User/Month. Refract pricing is not publicly listed.
- Free trial: Enthu.ai offers a free trial; Refract does not.
- User satisfaction: Enthu.ai scores higher with a 4.9-star average.
- Deployment: Enthu.ai supports SaaS/Web/Cloud; Refract supports SaaS/Web/Cloud.
Enthu.ai vs Refract — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Speech Analytics Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for sales and compliance teams needing comprehensive call monitoring.
- You need to monitor 100% of phone and video conversations for insights.
- Your team requires actionable metrics to improve sales pitches and compliance.
- You have a mid-sized to large company with significant call volumes.
- Your company has low phone or video call volume and limited analytics needs.
- You require transparent pricing upfront or simple integration with existing systems.
AI-powered conversation intelligence for sales coaching and performance improvement.
- You need AI-driven transcription and sentiment analysis to understand sales calls deeply.
- Your sales managers and coaches require real-time feedback to enhance team performance.
- You want seamless CRM integration for automatic call data logging and analysis.
- Your team requires built-in scheduling or calendar management features within the platform.
- You need internal chat, messaging, or document and training management capabilities.
Enthu.ai: Best for sales and compliance teams needing comprehensive call monitoring. Refract: AI-powered conversation intelligence for sales coaching and performance improvement.
Description | .Enthu.ai, a powerful conversation intelligence software, utilizes artificial intelligence to provide businesses with valuable insights into their customer conversations. By monitoring 100% ... Read More about Enthu.ai | Introducing Refract, the ultimate solution for capturing and analyzing every conversation within your sales team. Our product helps you review, coach, and share the most valuable moments ... Read More about Refract |
|---|---|---|
Entry Level Pricing |
|
|
Free Trial Availability |
| |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees500+ employees | Medium BusinessLarge Enterprises |
Get pricing help | Get pricing help |
Software Demo
Demo |
|---|
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
How do Enthu.ai and Refract Compare on Features?
Total Features | 0 Features | 8 Features |
|---|---|---|
Unique Features | No features | No unique features |
Get Quote | Get Quote |
Compare Enthu.ai and Refract on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
|---|---|---|
Starting From |
|
|
Pricing Plans |
|
|
Pricing Page |  | Pricing information not available |
Other Details
Organization Types supported |
|
|
|---|---|---|
Platforms Supported |
|
|
Modes of support |
|
|
API Support |
|
|
Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | — | ✗ No |
|---|---|---|
Data Residency | 🇺🇸 US | 🇺🇸 US |
Enthu.ai User Reviews & Rating Comparison
User Ratings | 4.5 (based on 397 reviews) | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyers express strong satisfaction with Enthu.ai's comprehensive conversation monitoring and actionable insights, though limited reviews and pricing opacity are noted concerns. What buyers like
Common complaints
| Buyer sentiment Users appreciate Refract's AI-driven insights and CRM integrations but note limitations in scheduling and internal communication features. What buyers like
Common complaints
|
Pros and Cons |
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Origo  Scopic  CallHippo |  Zoopla  Siemens  VMware |
|---|
Media and Screenshots
Screenshots | No screenshots available. |  2 Screenshots |
|---|---|---|
Videos |  3 Videos |  1 Videos |
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Enthu.ai or Refract?
- Enthu.ai edges out the other on user ratings (4.9 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Enthu.ai and Refract offer a free trial?
- Enthu.ai offers a free trial. Refract does not.
- What is the starting price of Enthu.ai vs Refract?
- Enthu.ai starts at $45 /User/Month. Refract starts at Contact for pricing.
- What are the top alternatives to Enthu.ai?
- Top alternatives to Enthu.ai include Refract, VoiceLab, VoiceBase, Verint Speech Analytics, SmartSpeech.
- What are the top alternatives to Refract?
- Top alternatives to Refract include q&ai Technologies, RepsMate, VoiceLab, Convlo, Chorus.