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Ecwid vs BigCommerce Comparison

Last updated:

Ecwid

4.6

Starting at Contact for pricing

  • Freelancers / Consultants
  • Medium Business

Ecwid is an ecommerce software platform that enables anyone to create an online store to sell products. Easily sync with any shopping cart software, accept all major credit cards using built-in payment gateway, or integr…

BigCommerce

3.7

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Bigcommerce is an ecommerce software platform for running an online store. Offering both hosted and self-hosted solutions so user can get up-and-running quickly, Bigcommerce ecommerce software gives the tools to design s…

Ecwid leads on user satisfaction with a 4.6-star rating across -1 reviews.

Ecwid vs BigCommerce — at a glance

FeatureEcwidBigCommerce
Rating4.6 / 53.7 / 5
Reviews
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forFreelancers / Consultants, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryEcommerce SoftwareEcommerce Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modes24/7 (Live rep), Online24/7 (Live rep), Business Hours, Online
CertificationsGDPRSOC 2, GDPR
Data residencyGlobalGlobal

Key differences between Ecwid and BigCommerce

  • Target audience: Ecwid is built for Freelancers / Consultants and Medium Business, while BigCommerce targets Large Enterprises and Medium Business.
  • User satisfaction: Ecwid scores higher with a 4.6-star average.
  • Deployment: Ecwid supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; BigCommerce supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Ecwid vs BigCommerce — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Ecommerce Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Ecwid - Ecommerce Software
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Talk to an expert
BigCommerce - Ecommerce Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Ecwid

Best for small to medium businesses needing easy ecommerce setup and support.

Choose if
  • You are a small retail business or freelancer launching an online store.
  • You want a user-friendly platform with quick, simple setup and integration.
  • You need responsive 24/7 customer support and reliable payment gateway options.
Consider alternatives if
  • You require extensive customization of product display and store design.
  • You manage large inventories needing advanced bulk sales and inventory features.

BigCommerce

Best for medium to large ecommerce businesses needing customizable storefronts.

Choose if
  • You require a flexible platform combining hosted and self-hosted ecommerce solutions.
  • Your team values robust product management with customizable themes and order handling.
  • You want exceptional, responsive real human customer support for complex store setups.
Consider alternatives if
  • You are a small business seeking a simple, minimal setup ecommerce solution.
  • Your business depends heavily on a wide variety of third-party apps and integrations.

Ecwid: Best for small to medium businesses needing easy ecommerce setup and support. BigCommerce: Best for medium to large ecommerce businesses needing customizable storefronts.

Description

Ecwid is an ecommerce software platform that enables anyone to create an online store to sell products. Easily sync with any shopping cart software, accept all major credit cards using ... Read More about Ecwid

Bigcommerce is an ecommerce software platform for running an online store. Offering both hosted and self-hosted solutions so user can get up-and-running quickly, Bigcommerce ecommerce ... Read More about BigCommerce

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

9.5/10

9.6/10

User Ratings

Based on verified Spotsaas reviews

4.6

3.7

Best Company Size

1-50 employees51-500 employees
51-500 employees500+ employees
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Software Demo

Demo

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How do Ecwid and BigCommerce Compare on Features?

Total Features

13 Features

20 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Ecwid and BigCommerce on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Page

      Ecwid pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Individuals
      • Large Enterprises
      • Freelancers
      • Medium Business
      • Small Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Medium Business
      • Small Business

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✗ No
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Ecwid User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      No reviews available for the product

      Rating Distribution

      532

      50

      2

      1

      22

      300

      107

      50

      26

      134

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall, buyers appreciate Ecwid's ease of use and excellent customer support, though some desire more customization and bulk sales capabilities.

      What buyers like

      • Ease of use
      • Customer support responsiveness
      • Integration with payment and sales platforms

      Common complaints

      • Limited product display customization
      • Difficulty with bulk sales management

      Buyer sentiment

      Buyers generally appreciate BigCommerce's ease of use and strong customer support but note some complexity and limited app marketplace as drawbacks.

      What buyers like

      • Ease of use
      • Customer support
      • Product management capabilities

      Common complaints

      • Complexity in setup
      • Limited app marketplace

      Pros and Cons

      • Exceptional and responsive customer support available 24/7

      • User-friendly platform suitable for beginners and experienced users

      • Easy setup and seamless integration with payment gateways and services like PayPal and Square

      • Limited flexibility in rearranging product display sequence

      • Challenges handling bulk sales for multiple items

      • Intuitive and easy to use interface for non-developers

      • Excellent and responsive customer service and support

      • Robust product management tools with customizable themes

      • Limited selection of additional apps and connectors in the marketplace

      • Complexity in setting up product categories and discount configurations

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      Bohemian Traders

      Bohemian Traders

      The Pink Lily Boutique

      The Pink Lily Boutique

      Twirly Girl

      Twirly Girl

      Media and Screenshots

      Screenshots

      General Settings

      2 Screenshots

      BigCommerce_Screenshot 1

      7 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      3 Videos

      Top Alternatives to Ecwid and BigCommerce in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Ecwid or BigCommerce?
      Ecwid edges out the other on user ratings (4.6 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Ecwid and BigCommerce offer a free trial?
      Neither Ecwid nor BigCommerce currently lists a free trial.
      What is the starting price of Ecwid vs BigCommerce?
      Ecwid starts at Contact for pricing. BigCommerce starts at Contact for pricing.
      What are the top alternatives to Ecwid?
      Top alternatives to Ecwid include Squarespace, Big Cartel, WooCommerce, Shopify Plus, BigCommerce.
      What are the top alternatives to BigCommerce?
      Top alternatives to BigCommerce include Squarespace, SimpleShop, CS-Cart, WooCommerce, Shopify Plus.