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Dovetail vs UX Metrics vs Figma Comparison

Last updated:

Dovetail

4.8(43 reviews)

Starting at $15

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Dovetail helps work of all sizes embrace Lean principles by improving processes for faster feedback and learning. The UX software application creates a structured approach to design and build better software products.

UX Metrics

4.8(91 reviews)

Starting at $99 /Year

  • Individuals
  • Medium Business

UX Metrics is a UX software package specifically addressing the needs of both individual and team-based usability. It contains all user need to perform thorough, objective user experience research. This includes a video…

Figma

4.5(2,143 reviews)

Starting at $12 /User/Month

  • Freelancers / Consultants
  • Large Enterprises

This lightweight design has been chosen by UX designers new to software or those who need to carry their system around for work. The sleek and stylish design features a dual port USB charger and a lightweight metal body…

Dovetail vs UX Metrics vs Figma — at a glance

FeatureDovetailUX MetricsFigma
Rating4.8 / 54.8 / 54.5 / 5
Reviews43912,143
Starting price$15$99 /Year$12 /User/Month
Free trial Yes No No
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessIndividuals, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryUX SoftwareUX SoftwareUX Software
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnlineOnline
CertificationsSOC 2, GDPRSOC 2, GDPR
Data residencyUSUS

Key differences between Dovetail and UX Metrics

  • Pricing: Dovetail starts at $15, while UX Metrics starts at $99 /Year.
  • Free trial: Dovetail offers a free trial; UX Metrics does not.
  • Target audience: Dovetail is built for Freelancers / Consultants and Large Enterprises, while UX Metrics targets Individuals and Medium Business.
  • Deployment: Dovetail supports SaaS/Web/Cloud; UX Metrics supports SaaS/Web/Cloud.

Compare Dovetail vs UX Metrics vs Figma — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most UX Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Dovetail - UX Software
Talk to an expert
Talk to an expert
UX Metrics - UX Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Dovetail

Best for UX teams seeking structured Lean UX research and faster feedback cycles.

Choose if
  • You need a structured approach to streamline UX research and feedback management.
  • Your team follows Lean principles and requires faster iteration in product design.
  • You are a small to medium business focused on improving UX and product design processes.
Consider alternatives if
  • Your company requires extensive customization beyond Lean UX workflows.
  • Your team does not prioritize user experience or product design in their workflow.

UX Metrics

Best for

Individuals, Medium Business, Small Business

Figma

Best for UX/UI teams needing real-time remote collaboration and versatile design tools.

Choose if
  • You require seamless real-time collaboration for remote UX/UI design teams.
  • You want an intuitive, beginner-friendly interface with advanced prototyping features.
  • You need a cross-platform tool with strong community support and scalable subscriptions.
Consider alternatives if
  • Your organization demands highly customizable billing and detailed account management.
  • You need extensive enterprise-level support with responsive customer service.

Dovetail typically suits Freelancers / Consultants and Large Enterprises. UX Metrics tends to fit Individuals and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Dovetail helps work of all sizes embrace Lean principles by improving processes for faster feedback and learning. The UX software application creates a structured approach to design and ... Read More about Dovetail

UX Metrics is a UX software package specifically addressing the needs of both individual and team-based usability. It contains all user need to perform thorough, objective user experience ... Read More about UX Metrics

This lightweight design has been chosen by UX designers new to software or those who need to carry their system around for work. The sleek and stylish design features a dual port USB ... Read More about Figma

Entry Level Pricing

  • Starts from $15
  • Starts from $99
  • Starts from $12 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.6/10

7.9/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.8

(43)

4.8

(91)

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

UX Metrics has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Dovetail, UX Metrics and Figma Compare on Features?

Total Features

7 Features

7 Features

8 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Dovetail, UX Metrics and Figma on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $15
        • $99
        • $12 , Billed Yearly

        Pricing Plans

        • Analysis

          • $180 billed Yearly

          • Great for small projects

          • Included contributors: 1

          Show more +

        • Analysis + Repository

          • $1,200 billed Yearly

          • Organize customer knowledge

          • Included contributors: 5

          Show more +

        • Enterprise

          • $7,200 billed Yearly

          • Built for large organizations

          • Included contributors: 10

          Show more +

        • Not Available
        • Figma Starter

          • 3 Figma and 3 FigJam files

          • Unlimited personal files

          • Unlimited collaborators

          Show more +

        • Figma Professional

          • Unlimited files and projects

          • Unlimited version history

          • Sharing permissions

          Show more +

        • Figma Organization

          • Everything in Professional, plus

          • Org-wide libraries

          • Design system analytics

          Show more +

        • Browse all pricing plans

        Pricing Page

        Dovetail pricing
        UX Metrics pricing
        Figma pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        ISO 27001

        ✗ No

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Dovetail vs UX Metrics User Reviews & Rating Comparison

        User Ratings

        4.8

        (based on 43 reviews)

        4.8

        (based on 91 reviews)

        Rating Distribution

        0

        0

        0

        0

        0

        0

        0

        0

        0

        0

        915

        169

        6

        0

        35

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally express strong satisfaction with Dovetail's ability to streamline UX research and accelerate product feedback cycles.

        What buyers like

        • Ease of use
        • Effective feedback management
        • Improved collaboration

        Common complaints

        • Pricing opacity
        • Limited advanced customization

        Buyer sentiment

        Buyer sentiment is very strong across 91 reviews, with consistently positive feedback.

        What buyers like

        • Comprehensive usability tools
        • Supports team collaboration
        • Objective data analysis

        Common complaints

        • May be complex for beginners
        • Requires training for full use
        • Limited integrations

        Buyer sentiment

        Overall positive sentiment highlights Figma's ease of use, collaboration strengths, and versatile design features, tempered by concerns over billing and customer support.

        What buyers like

        • Ease of use
        • Collaboration features
        • Feature versatility

        Common complaints

        • Billing issues
        • Customer support challenges

        Pros and Cons

        • Structured approach to UX research and feedback

        • Supports Lean principles for faster iteration

        • Highly rated for improving product design processes

        • Limited pricing transparency

        • May lack advanced customization for complex enterprise needs

        • Offers a wide range of usability tools.

        • Facilitates collaborative user testing.

        • Provides objective data for informed decisions.

        • Can be overwhelming for new users.

        • May require additional training resources.

        • Real-time collaboration features that enhance remote team communication

        • User-friendly interface suitable for both beginners and experienced designers

        • Wide range of design functionalities including wireframing, prototyping, and asset creation

        • Billing issues including hidden fees and difficulties canceling subscriptions

        • Customer service challenges, especially around refunds and support responsiveness

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Shopify

        Shopify

        BCG

        BCG

        Square

        Square

        Rochester Institute of Technology

        Rochester Institute of Technology

        Superdry

        Superdry

        Nid

        Nid

        Uber

        Uber

        Zoom

        Zoom

        Buffer

        Buffer

        Media and Screenshots

        Screenshots

        Introductions screenshot

        1 Screenshots

        No screenshots available.

        Videos

        video-0

        2 Videos

        No videos available.

        Alternatives

        Alternatives

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Compare similar software options

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Dovetail or UX Metrics?
        Dovetail and UX Metrics are closely matched with equal user ratings of 4.8. The right choice depends on your team size, budget, and specific UX Software needs.
        Do Dovetail and UX Metrics offer a free trial?
        Dovetail offers a free trial. UX Metrics does not.
        What is the starting price of Dovetail vs UX Metrics?
        Dovetail starts at $15. UX Metrics starts at $99 /Year.
        What are the top alternatives to Dovetail?
        Top alternatives to Dovetail include Figma, UXPin, UX-App, UXCam, UserX.
        What are the top alternatives to UX Metrics?
        Top alternatives to UX Metrics include Figma, UX-App, UXCam, UserX, UXtweak.

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