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Compare Donut.cx vs ContactEngine

Overview

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Donut.cx - Conversation Intelligence Software

Donut.cx

Discontinued

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Visit Website

ContactEngine - Conversation Intelligence Software

ContactEngine

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Get Quote

Overview
Affiliate Disclosure

Description

Donut.cx is an omnichannel engagement platform powered by WhatsApp that lets you deliver excellent customer service, sell products and services, and interact more effectively with your ... Read More

ContactEngine is an advanced conversational AI that revolutionizes customer service. Customers can interact through their choice of channels, enabling faster and more efficient operations ... Read More

Entry Level Pricing
  • Starts from $15
  • Not Available
Free Trial Availability
  • No free trial

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Software Demo

Demo

Donut.cx has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Features

Total Features

0 Features

10 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • $15
        • Not Available
        Pricing Plans
        • Not Available
        • Not Available
        View detailed pricing
        View detailed pricing

        Other Details

        Organization Types supported
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Not Available
        • Not Available

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        Get Quote

        User Reviews

        Expert's Review generated by AI

        No Expert ai Review available for the product

        ContactEngine is a compelling solution for organizations seeking to modernize customer service through proactive, AI-powered conversations. Its standout feature is the ability to anticipate ...Read more

        Pros and Cons

        • ContactEngine doesn’t wait for customers to reach out—it anticipates their needs and initiates conversations, drastically improving responsiveness and reducing customer effort.

        • With support for multiple communication channels, users can interact using their preferred method—be it SMS, email, or voice—enhancing accessibility and satisfaction.

        • The platform uses advanced AI to hold intelligent, context-aware conversations, making customer interactions feel more personalized and human.

        • By automating routine inquiries and outreach, ContactEngine helps organizations reduce support costs and redirect human agents to more complex tasks.

        • Initial setup and integration with existing CRM or ERP systems might require significant IT involvement and technical understanding.

        • Although basic insights are available, more advanced, real-time, or customizable analytics dashboards may be limited without additional tools or upgrades.

        Media and Screenshots

        Screenshots
        Donut agent

        4 Screenshots

        ContactEngine

        2 Screenshots

        Videos

        No videos available.

        video-0

        2 Videos

        Alternatives

        Alternatives
        360dialog - Conversational Marketing Software
        360dialog

        5

        OneBot - Chatbots Software
        OneBot
        DataChat - Conversation Intelligence Software
        DataChat
        GenieTalk.ai - Chatbots Software
        GenieTalk.ai

        5

        NordPass - Password Management Software
        NordPass

        4.7

        Konverse AI - Conversational Marketing Software
        Konverse AI

        Add to Compare

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Donut.cx offers Free Trial, but ContactEngine does not.

        Donut.cx is designed for Large Enterprises, Medium Business and Small Business.

        ContactEngine is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of Donut.cx begins at $15/Month, while pricing details for ContactEngine are unavailable.

        Some top alternatives to Donut.cx includes 360dialog, OneBot, DataChat, eGain Chat, Kindly Conversion Optimization, TheCe.co, Avoma and ContactEngine.

        Some top alternatives to ContactEngine includes GenieTalk.ai, NordPass, Konverse AI, Conversational AI Bot, OneBot, Kindly Conversion Optimization, Convin, Avoma and Gong.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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        9931 Corporate Campus Dr
        Louisville, Kentucky 40223, USA

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        9931 Corporate Campus Dr
        Louisville, Kentucky 40223, USA