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DocuWare vs OpenKM Document Management Comparison

Last updated:

DocuWare

4.3(233 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

DocuWare is complete business software for managing documents, media and content. Scanned documents, pictures and videos; attached files; PDFs; Word files; Excel files; uploaded files; and web pages can be shared easily…

OpenKM Document Management

5.0(2 reviews)

Starting at Contact for pricing

  • Medium Business
  • Small Business

OpenKM makes it easy to centralize content and information, and provides the tools to collaborate around those assets. Share one or many repositories with organization, and invite users based on their role and group allo…

OpenKM Document Management leads on user satisfaction with a 5.0-star rating across 2 reviews.

DocuWare vs OpenKM Document Management — at a glance

FeatureDocuWareOpenKM Document Management
Rating4.3 / 55.0 / 5
Reviews2332
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessMedium Business, Small Business
CategoryDocument Management SoftwareCloud Content Collaboration Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - WindowsSaaS/Web/Cloud, Installed - Windows
APIAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, GDPR, ISO 27001GDPR
Data residencyGlobalGlobal

Key differences between DocuWare and OpenKM Document Management

  • Target audience: DocuWare is built for Large Enterprises and Medium Business, while OpenKM Document Management targets Medium Business and Small Business.
  • User satisfaction: OpenKM Document Management scores higher with a 5.0-star average.
  • Deployment: DocuWare supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows; OpenKM Document Management supports SaaS/Web/Cloud, Installed - Windows.

DocuWare vs OpenKM Document Management — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Document Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

DocuWare - Document Management Software
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Biggest differences

Start here before you go deeper into features.

DocuWare

Best for medium to large businesses needing streamlined document workflows.

Choose if
  • You require robust document management and archiving with intelligent indexing.
  • Your team needs flexible workflow automation integrated with existing systems like MS Office.
  • You want a user-friendly interface that supports collaboration across administrative and compliance teams.
Consider alternatives if
  • Your organization demands highly customizable modules and extensive connector flexibility.
  • You prefer minimal learning curve with very simple, straightforward document handling.

OpenKM Document Management

Best for SMBs needing customizable, centralized document and content collaboration.

Choose if
  • You require a centralized content repository with granular role-based access controls.
  • Your team values customizable dashboards to track permissions and document revisions.
  • You need advanced search functionality by location, keywords, and other criteria.
Consider alternatives if
  • You are a large enterprise needing extensive integrations and advanced workflow automation.
  • You need extensive out-of-the-box customer support and onboarding services.

DocuWare: Best for medium to large businesses needing streamlined document workflows. OpenKM Document Management: Best for SMBs needing customizable, centralized document and content collaboration.

Description

DocuWare is complete business software for managing documents, media and content. Scanned documents, pictures and videos; attached files; PDFs; Word files; Excel files; uploaded files; and ... Read More about DocuWare

OpenKM makes it easy to centralize content and information, and provides the tools to collaborate around those assets. Share one or many repositories with organization, and invite users ... Read More about OpenKM Document Management

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.7/10

Not Available

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Medium BusinessLarge Enterprises
1-50 employees51-500 employees
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Software Demo

Demo

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How do DocuWare and OpenKM Document Management Compare on Features?

Total Features

12 Features

0 Features

Unique Features

No unique features

No features

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Compare DocuWare and OpenKM Document Management on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      DocuWare User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      208

      77

      10

      10

      4

      2

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights ease of use, workflow automation, and integration strengths, tempered by some usability and customization concerns.

      What buyers like

      • Ease of use
      • Workflow automation
      • Integration capabilities

      Common complaints

      • Frequent logins
      • Limited customization

      Buyer sentiment

      Limited but very positive feedback highlights ease of content centralization and collaboration features.

      What buyers like

      • Content centralization
      • Role-based access control
      • Customizable dashboards

      Common complaints

      • Limited pricing transparency
      • Small user review base

      Pros and Cons

      • Streamlines workflows and automates documentation processes

      • User-friendly interface with efficient search capabilities

      • Strong integration with existing systems like MS Office and DocuSign

      • Frequent login requirements can disrupt user experience

      • Email features feel outdated and could use upgrades

      • Centralized content repository with role-based access control

      • Customizable dashboards for permission and revision tracking

      • Advanced search capabilities by location and keywords

      • Limited publicly available pricing information

      • Smaller user base with limited review data

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      IKEA

      IKEA

      Kellogs

      Kellogs

      Haribo

      Haribo

      No Customers information available.

      Media and Screenshots

      Screenshots

      Stamps

      5 Screenshots

      No screenshots available.

      Videos

      video-0

      5 Videos

      video-0

      1 Videos

      Top Alternatives to DocuWare and OpenKM Document Management in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, DocuWare or OpenKM Document Management?
      OpenKM Document Management edges out the other on user ratings (5.0 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do DocuWare and OpenKM Document Management offer a free trial?
      Neither DocuWare nor OpenKM Document Management currently lists a free trial.
      What is the starting price of DocuWare vs OpenKM Document Management?
      DocuWare starts at Contact for pricing. OpenKM Document Management starts at Contact for pricing.
      What are the top alternatives to DocuWare?
      Top alternatives to DocuWare include PandaDoc, DocuPhase, M-Files, Laserfiche, FileHold.
      What are the top alternatives to OpenKM Document Management?
      Top alternatives to OpenKM Document Management include CollaborateCloud, Content Central, Documize, Kleeto, DocUp.

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