spotsaas-logo
Get Listed

Document360 vs SmartSupport - Which Enterprise Wiki Software Platform Is Better in July 2025?

Get Quote
Get Quote

TL;DR - Quick Comparison Summary

Description

Document360, the Enterprise Wiki software, combines the power of structured content management with the flexibility of wikis to deliver an innovative solution for enterprise content ... Read More

A new Wiki-inspired approach to knowledge base software has made it easy for the little guy to understand and use. Smaller companies are able to use this software more effectively than ever ... Read More

Entry Level Pricing

  • Starts from $99 , Billed Yearly
  • Not Available

Free Trial Availability

  • No free trial
  • Free Trial available

User Ratings

0.5

(2)
Get Quote
Get Quote

Software Demo

Demo

SmartSupport has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

What Do Document360 and SmartSupport Cost?

Pricing Option

      Starting From

      • $99 , Billed Yearly
      • Not Available

      Pricing Plans

      • Free

        • 5 Team Accounts

        • Knowledge Base Version

        • Public Knowledge Base

        Show more +

      • Startup

        • $ 99 per project, per month billed yearly, $ 119 per project, per month billed monthly

        • 5 Team Accounts

        • Knowledge Base Version

        Show more +

      • Business

        • $ 249 per project, per month billed yearly, $ 299 per project, per month billed monthly

        • 20 Team Accounts

        • 2 Knowledge Base Versions

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      document360 pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Medium Business
      • Small Business
      • Large Enterprises
      • Individuals
      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get Quote
      Get Quote

      Document360 User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      Excellent

      215

      Very Good

      12

      Good

      3

      Poor

      1

      Terible

      0

      Excellent

      0

      Very Good

      0

      Good

      0

      Poor

      0

      Terible

      1

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Cxense

      Cxense

      Dataddo

      Dataddo

      Datree

      Datree

      No Customers information available.

      Media and Screenshots

      Screenshots

      Import and export in Document360

      2 Screenshots

      No screenshots available.

      Videos

      video-0

      2 Videos

      No videos available.

      Top Alternatives to Document360 and SmartSupport in 2025

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      SmartSupport offers Free Trial, but Document360 does not.

      Document360 is designed for Large Enterprises, Medium Business and Small Business.

      SmartSupport is designed for Large Enterprises, Medium Business and Small Business.

      The starting price of Document360 begins at $99/Month when Billed Yearly, while pricing details for SmartSupport are unavailable.

      Some top alternatives to Document360 includes KBPublisher, Drupal Wiki, Eniston, KnowledgeBase Manager Pro, Talisma KnowledgeBase, Helpjuice, KnowledgeOwl, GoGoWorx, KnowledgeBase and ProProfs Knowledge Base.

      Some top alternatives to SmartSupport includes KBPublisher, Drupal Wiki, TWiki, KnowledgeBase Manager Pro, Omnistar Kbase, Talisma KnowledgeBase, KnowledgeOwl, PaceKB, KnowledgeBase and ProProfs Knowledge Base.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Connecting Smart Buyers with Leading Sellers

      Find the perfect software for your needs or showcase your product to 250,000+ buyers. SpotSaaS makes it easy for everyone to succeed