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Compare Conversica vs Refract

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Refract - Conversation Intelligence Software
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Overview

Description

Conversica is a leading provider of Conversation Automation solutions, offering a cutting-edge AI-powered platform designed to enhance customer interactions. Their newest innovation in AI ... Read More

Introducing Refract, the ultimate solution for capturing and analyzing every conversation within your sales team. Our product helps you review, coach, and share the most valuable moments ... Read More

Free Trial Availability
  • No free trial
User Ratings
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Software Demo

Demo

Features

Total Features

17 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Not Available
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          User Reviews

          User Ratings

          4.5

          (based on 397 reviews)

          Rating Distribution

          Excellent

          104

          Very Good

          16

          Good

          4

          Poor

          1

          Terible

          2

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Refract is a robust conversation intelligence platform designed to enhance sales team performance through AI-driven insights. By transcribing and analyzing calls, it provides actionable feedback ...Read more

          Pros and Cons
          • Refract offers AI-driven transcription, sentiment analysis, and keyword spotting, providing deep insights into customer interactions to enhance sales strategies.

          • The platform delivers real-time feedback and coaching suggestions, helping sales teams improve performance and close deals more effectively.

          • Refract integrates with popular CRM systems like Salesforce, HubSpot, and Pipedrive, ensuring that call data and insights are automatically logged and easily accessible.

          • Managers can monitor individual and team performance over time, identifying areas for improvement and tracking progress towards goals.

          • Refract does not offer built-in functionalities for reservations, online scheduling, or calendar management, which may require supplementary tools.

          • The platform lacks internal chat or messaging features, potentially impacting real-time team communication within the platform.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Servicenow

          Servicenow

          EPSON

          EPSON

          BMC

          BMC

          Zoopla

          Zoopla

          Siemens

          Siemens

          VMware

          VMware

          Media and Screenshots

          Screenshots
          Sales AI Assistant

          2 Screenshots

          Refract

          2 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Conversica offers Free Trial, but Refract does not.

          Conversica is designed for Medium Business and Small Business.

          Refract is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both Conversica and Refract are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to Conversica includes Drift, Instabot, Automat, ChatFunnels, Bonzo, Konverse AI, Conversational AI Bot, Kindly Conversion Optimization, Qualified and Convin.

          Some top alternatives to Refract includes q&ai Technologies, RepsMate, VoiceLab, Convlo, Chorus, Convin, Pickle and ExecVision.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].