Compare ContactCentral vs Genesys Cloud CX vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	ContactCentral Get Quote Get Quote	Genesys Cloud CX Get Quote Get Quote

Overview
Affiliate Disclosure

Description	ContactCentral call center software is designed specifically for small call centers and contact management of all types. ContactCentral's advanced call logging, script automation and ... Read More	The Genesys Cloud CX™ platform is a trusted, industry-leading cloud-based call center and customer experience (CX) solution used by enterprises of all sizes worldwide. It seamlessly ... Read More
Entry Level Pricing	Not Available	Starts from $75 , yearly
Free Trial Availability	Free Trial available	No free trial
Spotsaas Score	Not Available	Not Available
User Ratings
	Get Quote	Get Quote

Software Demo

Demo	ContactCentral has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

Features

Total Features	10 Features	27 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	$75 , yearly
Pricing Plans	Not Available	Genesys Cloud CX 1 $75 /user/month Get Started Voice channel Call routing Speech-enabled IVR Show more + Genesys Cloud CX 2 $115 /user/month Get Started Digital channels Voice channel Omnichannel routing Show more + Genesys Cloud CX 3 $155 /user/month Get Started Digital channels Voice channel Omnichannel routing Show more +
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	No reviews available for the product	No reviews available for the product
Rating Distribution	No reviews available for the product	No reviews available for the product
Expert's Review generated by AI	No Expert ai Review available for the product	No Expert ai Review available for the product
Pros and Cons
Positive Reviews	No reviews available for the product	No reviews available for the product

Integrations

Integration with other apps	No Integration information available.	Jenkins VSight Remote

Customers

Customers	No Customers information available.	Virgin atlantic Nespresso Electrolux

Media and Screenshots

Screenshots	1 Screenshots	3 Screenshots
Videos	No videos available.	1 Videos

Alternatives

Alternatives	Nextiva 4.4	Nextiva 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

ContactCentral offers Free Trial, but Genesys Cloud CX does not.

ContactCentral is designed for Individuals, Freelancers, Medium Business and Small Business.

Genesys Cloud CX is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Genesys Cloud CX begins at $75/user/month when yearly, while pricing details for ContactCentral are unavailable.

Some top alternatives to ContactCentral includes and Nextiva.

Some top alternatives to Genesys Cloud CX includes and Nextiva.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare ContactCentral vs Genesys Cloud CX vs Nextiva

ContactCentral

Genesys Cloud CX

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure