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Cloudbeds vs EZStay Comparison

Last updated:

Cloudbeds

4.3(63 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Cloudbeds is a cloud-based property management system used by independent hotels, hostels, and boutique properties to manage reservations, room assignments, and staff operations from one platform. It connects to channel…

EZStay

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

EZStay is transforming the hospitality industry, making it simpler, safer and more streamlined for both guests and hoteliers. This advanced admin console, combined with a guest-app, allows hotels to provide a completely…

Cloudbeds leads on user satisfaction with a 4.3-star rating across 63 reviews.

Cloudbeds vs EZStay — at a glance

FeatureCloudbedsEZStay
Rating4.3 / 5
Reviews63
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryHotel Management SoftwareHotel Management Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), OnlineOnline
CertificationsSOC 2, GDPR
Data residencyGlobalGlobal

Key differences between Cloudbeds and EZStay

  • Deployment: Cloudbeds supports SaaS/Web/Cloud; EZStay supports SaaS/Web/Cloud.

Cloudbeds vs EZStay — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Hotel Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Cloudbeds - Hotel Management Software
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EZStay - Hotel Management Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Cloudbeds

Best for small to medium hotels needing easy, cloud-based management with strong support.

Choose if
  • You run a small or medium-sized hotel, B&B, or hostel seeking streamlined operations.
  • You prioritize exceptional, personalized customer service and onboarding during software adoption.
  • You want a user-friendly platform focused specifically on hotel management tasks.
Consider alternatives if
  • You require robust mobile app functionality for extensive on-the-go management.
  • You need a wide variety of third-party integrations or advanced customization options.

EZStay

Best for

Large Enterprises, Medium Business, Small Business

Cloudbeds typically suits Large Enterprises and Medium Business. EZStay tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Cloudbeds is a cloud-based property management system used by independent hotels, hostels, and boutique properties to manage reservations, room assignments, and staff operations from one ... Read More about Cloudbeds

EZStay is transforming the hospitality industry, making it simpler, safer and more streamlined for both guests and hoteliers. This advanced admin console, combined with a guest-app, allows ... Read More about EZStay

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

9.8/10

7.5/10

User Ratings

Based on verified Spotsaas reviews

4.3

(63)

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

EZStay has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Cloudbeds and EZStay Compare on Features?

Total Features

13 Features

7 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Cloudbeds and EZStay on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Cloudbeds pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Cloudbeds User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      210

      8

      1

      3

      8

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally express positive sentiment focused on excellent customer support and ease of use, tempered by concerns about mobile app limitations and integration options.

      What buyers like

      • Customer service
      • Ease of use
      • Personalized onboarding

      Common complaints

      • Mobile app functionality
      • Limited app marketplace

      What buyers like

      • Contactless guest experience
      • Streamlined operations
      • Advanced admin console

      Common complaints

      • Requires guest app adoption
      • May need staff training
      • Limited offline capabilities

      Pros and Cons

      • Exceptional and responsive customer service with knowledgeable support staff

      • User-friendly platform with clear explanations and easy-to-understand features

      • Personalized onboarding and training tailored to user needs

      • Mobile application functionality needs improvement for better on-the-go management

      • Limited app marketplace restricting customization options

      • Provides a fully contactless experience for guests.

      • Integrates various hotel services into one platform.

      • Dependence on technology may alienate some guests.

      • Requires consistent internet access for optimal use.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Cloudbeds or EZStay? Tell buyers what actually differs.

      List of Customers

      Customers

      Willow House

      Willow House

      The Lodges on Vashon

      The Lodges on Vashon

      Ranchlands

      Ranchlands

      No Customers information available.

      Media and Screenshots

      Screenshots

      Software Built Just for Vacation Rentals

      2 Screenshots

      No screenshots available.

      Videos

      video-0

      3 Videos

      No videos available.

      Top Alternatives to Cloudbeds and EZStay in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Cloudbeds or EZStay?
      Cloudbeds edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Cloudbeds and EZStay offer a free trial?
      Neither Cloudbeds nor EZStay currently lists a free trial.
      What is the starting price of Cloudbeds vs EZStay?
      Cloudbeds starts at Contact for pricing. EZStay starts at Contact for pricing.
      What are the top alternatives to Cloudbeds?
      Top alternatives to Cloudbeds include NewBook, eZee Absolute, 5stelle*, MyHotelLine PMS, KWHotel.
      What are the top alternatives to EZStay?
      Top alternatives to EZStay include Cloudbeds, eZee Absolute, 5stelle*, MyHotelLine PMS, Hotelogix.