NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Cloudbeds vs Booking Ninjas Comparison

Last updated:

Cloudbeds

4.3(63 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Cloudbeds Hotel Management Software, a powerful and cost-effective solution for hotels to manage their business on the cloud. Cloudbeds offers all the features and functions that any hotel needs in a software package tha…

Booking Ninjas

Starting at Contact for pricing

  • Free Trial
  • Individuals
  • Freelancers / Consultants

Booking Ninjas is a complete hotel management solution. The software includes the suite of property management applications, a powerful search engine to make reservations easy, a dedicated check-in area with automated ch…

Cloudbeds leads on user satisfaction with a 4.3-star rating across 63 reviews.

Cloudbeds vs Booking Ninjas — at a glance

FeatureCloudbedsBooking Ninjas
Rating4.3 / 5
Reviews63
Starting priceContact for pricingContact for pricing
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Freelancers / Consultants, Large Enterprises
CategoryHotel Management SoftwareHotel Management Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), Online24/7 (Live rep), Online
CertificationsSOC 2, GDPR
Data residencyGlobalUS

Key differences between Cloudbeds and Booking Ninjas

  • Free trial: Booking Ninjas offers a free trial; Cloudbeds does not.
  • Target audience: Cloudbeds is built for Large Enterprises and Medium Business, while Booking Ninjas targets Individuals and Freelancers / Consultants.
  • Deployment: Cloudbeds supports SaaS/Web/Cloud; Booking Ninjas supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Cloudbeds vs Booking Ninjas — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Hotel Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Cloudbeds - Hotel Management Software
Talk to an expert
Talk to an expert
Booking Ninjas - Hotel Management Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Cloudbeds

Best for small to medium hotels needing easy, cloud-based management with strong support.

Choose if
  • You run a small or medium-sized hotel, B&B, or hostel seeking streamlined operations.
  • You prioritize exceptional, personalized customer service and onboarding during software adoption.
  • You want a user-friendly platform focused specifically on hotel management tasks.
Consider alternatives if
  • You require robust mobile app functionality for extensive on-the-go management.
  • You need a wide variety of third-party integrations or advanced customization options.

Booking Ninjas

Best for small to medium hotels needing integrated reservation and check-in automation.

Choose if
  • You require a comprehensive hotel management suite including billing and room service.
  • Real-time pricing and availability updates are critical for your operations.
  • You want automated check-in and integrated building access control features.
Consider alternatives if
  • You need transparent, straightforward pricing and licensing details upfront.
  • Your organization is a large enterprise needing extensive customization and scalability.

Cloudbeds: Best for small to medium hotels needing easy, cloud-based management with strong support. Booking Ninjas: Best for small to medium hotels needing integrated reservation and check-in automation.

Description

Cloudbeds Hotel Management Software, a powerful and cost-effective solution for hotels to manage their business on the cloud. Cloudbeds offers all the features and functions that any hotel ... Read More about Cloudbeds

Booking Ninjas is a complete hotel management solution. The software includes the suite of property management applications, a powerful search engine to make reservations easy, a dedicated ... Read More about Booking Ninjas

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.8/10

8.8/10

User Ratings

Based on verified Spotsaas reviews

4.3

(63)

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Cloudbeds and Booking Ninjas Compare on Features?

Total Features

13 Features

12 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Cloudbeds and Booking Ninjas on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Other Details

Organization Types supported

  • Large Enterprises
  • Small Business
  • Medium Business
  • Freelancers
  • Individuals
  • Large Enterprises
  • Small Business
  • Medium Business
  • Freelancers
  • Individuals

Platforms Supported

  • Browser Based (Cloud)
  • Mobile - iOS
  • Mobile - Android
  • Installed - Mac
  • Installed - Windows
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Mobile - iOS
  • Mobile - Android
  • Installed - Mac
  • Installed - Windows
  • Browser Based (Cloud)

Modes of support

  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

API Support

  • Available
  • Available
Get help choosing
Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2

✓ Yes

HIPAA

✗ No
✗ No

GDPR

✓ Yes

Single Sign-On (SSO)

✓ Yes

Multi-Factor Auth (MFA)

✓ Yes

Data Encryption

✓ Yes

Audit Logs

✓ Yes

Data Residency

🌐 Global
🇺🇸 US

Cloudbeds User Reviews & Rating Comparison

User Ratings

No reviews available for the product

Rating Distribution

210

8

1

3

8

No reviews available for this product

Spotsaas Editor’s POV generated by AI

Buyer sentiment

Users generally express positive sentiment focused on excellent customer support and ease of use, tempered by concerns about mobile app limitations and integration options.

What buyers like

  • Customer service
  • Ease of use
  • Personalized onboarding

Common complaints

  • Mobile app functionality
  • Limited app marketplace

Buyer sentiment

No available user reviews or ratings to determine buyer sentiment.

What buyers like

  • Complete management solution
  • Automated check-in
  • Real-time pricing

Common complaints

  • May lack advanced analytics
  • Limited customization
  • Not suitable for very small hotels

Pros and Cons

  • Exceptional and responsive customer service with knowledgeable support staff

  • User-friendly platform with clear explanations and easy-to-understand features

  • Personalized onboarding and training tailored to user needs

  • Mobile application functionality needs improvement for better on-the-go management

  • Limited app marketplace restricting customization options

  • Comprehensive suite covering reservations, check-in, billing, and room service

  • Real-time pricing and availability updates

  • Automated check-in process

  • Lack of publicly available pricing information

  • No user ratings or reviews to gauge performance

Positive Reviews

No reviews available for the product

No reviews available for the product

List of Customers

Customers

Willow House

Willow House

The Lodges on Vashon

The Lodges on Vashon

Ranchlands

Ranchlands

HTFP

HTFP

Easter Seals House

Easter Seals House

Eleven Experience

Eleven Experience

Media and Screenshots

Screenshots

Software Built Just for Vacation Rentals

2 Screenshots

Dashboard

6 Screenshots

Videos

video-0

3 Videos

video-0

4 Videos

Top Alternatives to Cloudbeds and Booking Ninjas in 2026

Expand your shortlist

Add another option to compare side by side

Search by product name to compare pricing, fit, and buyer feedback in one view.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Frequently asked questions

Which is better, Cloudbeds or Booking Ninjas?
Cloudbeds edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Cloudbeds and Booking Ninjas offer a free trial?
Booking Ninjas offers a free trial. Cloudbeds does not.
What is the starting price of Cloudbeds vs Booking Ninjas?
Cloudbeds starts at Contact for pricing. Booking Ninjas starts at Contact for pricing.
What are the top alternatives to Cloudbeds?
Top alternatives to Cloudbeds include NewBook, eZee Absolute, 5stelle*, MyHotelLine PMS, KWHotel.
What are the top alternatives to Booking Ninjas?
Top alternatives to Booking Ninjas include Cloudbeds, Innkey PMS, MyHotelLine PMS, Hotello PMS, PMS Cloud.

Grow your pipeline with buyers who are already looking for you

254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.