NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Citrus vs Payworks Comparison

Last updated:

Citrus

4.2(3 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Citrus is a payment gateway for small to medium-sized businesses that need to accept card payments, bank transfers, and mobile payments without depending on an external payment provider. Its in-house processing model giv…

Payworks

4.6(20 reviews)

Starting at Contact for pricing

  • Freelancers / Consultants
  • Medium Business

Payworks is a payment gateway for merchants who need to accept payments both online and at physical locations through a single integration, without running separate systems for each channel. It supports credit cards, deb…

Payworks leads on user satisfaction with a 4.6-star rating across 20 reviews.

Citrus vs Payworks — at a glance

FeatureCitrusPayworks
Rating4.2 / 54.6 / 5
Reviews320
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Medium Business, Small Business
CategoryPayment Gateway SoftwarePayment Gateway Software
PlatformsSaaS/Web/Cloud, Mobile - AndroidSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnlineOnline
CertificationsGDPRSOC 2
Data residencyUSGlobal

Key differences between Citrus and Payworks

  • Target audience: Citrus is built for Large Enterprises and Medium Business, while Payworks targets Freelancers / Consultants and Medium Business.
  • User satisfaction: Payworks scores higher with a 4.6-star average.
  • Deployment: Citrus supports SaaS/Web/Cloud, Mobile - Android; Payworks supports SaaS/Web/Cloud.

Citrus vs Payworks — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Payment Gateway Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Citrus - Payment Gateway Software
Talk to an expert
Talk to an expert
Payworks - Payment Gateway Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this Citrus vs Payworks comparison

Get the full side-by-side as a PDF — these picks plus the top Payment Gateway Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Citrus vs Payworks: Biggest differences

Start here before you go deeper into features.

Citrus

Integrated payment gateway ideal for secure, multi-method payment acceptance.

Choose if
  • You need to accept diverse payment types without third-party providers
  • Your business requires a reliable and secure payment processing solution
  • You represent a finance or IT team in small to large enterprises
Consider alternatives if
  • You require transparent, self-serve pricing information upfront
  • You depend heavily on user reviews and ratings to inform purchasing decisions

Payworks

Best for

Freelancers / Consultants, Medium Business, Small Business

Citrus typically suits Large Enterprises and Medium Business. Payworks tends to fit Freelancers / Consultants and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Citrus is a payment gateway for small to medium-sized businesses that need to accept card payments, bank transfers, and mobile payments without depending on an external payment provider. ... Read More about Citrus

Payworks is a payment gateway for merchants who need to accept payments both online and at physical locations through a single integration, without running separate systems for each ... Read More about Payworks

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

8.6/10

7.7/10

User Ratings

Based on verified Spotsaas reviews

4.17

(3)

4.63

(20)

Best Company Size

Small BusinessLarge Enterprises
—
Get pricing help
Get pricing help

Need a second opinion?

Get decision help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get decision help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do Citrus and Payworks Compare on Features?

Total Features

6 Features

3 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Citrus and Payworks on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Citrus vs Payworks: Other Details

      Organization Types supported

      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Citrus vs Payworks Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      —
      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      —

      Data Encryption

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Citrus User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      2

      1

      0

      0

      0

      22

      8

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      No user reviews or ratings available to assess buyer sentiment.

      What buyers like

      • Flexible payment options
      • User-friendly interface
      • No external provider needed

      Common complaints

      • Limited advanced features
      • May lack customization options
      • Not ideal for high-volume transactions

      Buyer sentiment

      Buyer sentiment is very strong across 30 reviews, with consistently positive feedback.

      What buyers like

      • Multiple payment channels
      • Secure transactions
      • User-friendly interface

      Common complaints

      • Limited international payment options
      • Higher fees for certain transactions
      • Customer support can be slow

      Pros and Cons

      • Supports multiple payment methods including card, bank transfers, and mobile payments

      • Eliminates need for external payment providers

      • Focus on security and reliability

      • No publicly available pricing information

      • Lack of user ratings and reviews limits buyer confidence

      • Supports a wide range of payment methods

      • Quick and easy setup process

      • User-friendly interface for merchants

      • Limited support for international payments

      • Potentially high transaction fees

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Citrus or Payworks? Tell buyers what actually differs.

      Top Alternatives to Citrus and Payworks in 2026

      Expand your comparison

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Citrus or Payworks?
      Payworks edges out the other on user ratings (4.6 vs 4.2). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do Citrus and Payworks offer a free trial?
      Neither Citrus nor Payworks currently lists a free trial.
      What is the starting price of Citrus vs Payworks?
      Citrus starts at Contact for pricing. Payworks starts at Contact for pricing.
      What are the top alternatives to Citrus?
      Top alternatives to Citrus include Coriunder BAAS, Razorpay, Cashfree Payments, Trustly, Cheddar Up.
      What are the top alternatives to Payworks?
      Top alternatives to Payworks include Deal, Akurateco, Compass Payments Suite, Citrus, MoonClerk.