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Citrus vs Paytm Payment Gateway Comparison

Last updated:

Citrus

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Citrus is a payment gateway for your business that's flexible, easy-to-use, reliable and secure. It allows you to accept payments – from card and bank transfers to mobile payments – without the need for an external provi…

Paytm Payment Gateway

4.5(86 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

The Paytm gateway software offers you all the benefits a payment gateway should offer – and more. It comes with a seamless integration with Paytm Wallet, configurable SMS alerts, transaction confirmation email for buyers…

Paytm Payment Gateway leads on user satisfaction with a 4.5-star rating across 86 reviews.

Citrus vs Paytm Payment Gateway — at a glance

FeatureCitrusPaytm Payment Gateway
Rating4.5 / 5
Reviews86
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryPayment Gateway SoftwarePayment Gateway Software
PlatformsSaaS/Web/Cloud, Mobile - AndroidSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnlineOnline
CertificationsGDPR
Data residencyUSIndia

Key differences between Citrus and Paytm Payment Gateway

  • Deployment: Citrus supports SaaS/Web/Cloud, Mobile - Android; Paytm Payment Gateway supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Citrus vs Paytm Payment Gateway — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Payment Gateway Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Citrus - Payment Gateway Software
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Biggest differences

Start here before you go deeper into features.

Citrus

Integrated payment gateway ideal for secure, multi-method payment acceptance.

Choose if
  • You need to accept diverse payment types without third-party providers
  • Your business requires a reliable and secure payment processing solution
  • You represent a finance or IT team in small to large enterprises
Consider alternatives if
  • You require transparent, self-serve pricing information upfront
  • You depend heavily on user reviews and ratings to inform purchasing decisions

Paytm Payment Gateway

Best for SMEs needing fast, secure mobile and QR code payment processing.

Choose if
  • You run a retail or small-to-medium business accepting mobile and online payments.
  • You want seamless integration with Paytm Wallet for easy wallet balance transfers.
  • You need quick transaction settlements with instant payment notifications and security.
Consider alternatives if
  • Your business requires extensive international payment processing capabilities.
  • You need advanced marketplace integrations for complex multi-vendor environments.

Citrus: Integrated payment gateway ideal for secure, multi-method payment acceptance. Paytm Payment Gateway: Best for SMEs needing fast, secure mobile and QR code payment processing.

Description

Citrus is a payment gateway for your business that's flexible, easy-to-use, reliable and secure. It allows you to accept payments – from card and bank transfers to mobile payments – without ... Read More about Citrus

The Paytm gateway software offers you all the benefits a payment gateway should offer – and more. It comes with a seamless integration with Paytm Wallet, configurable SMS alerts, ... Read More about Paytm Payment Gateway

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.6/10

8.9/10

User Ratings

Based on verified Spotsaas reviews

4.5

(86)

Best Company Size

Small BusinessLarge Enterprises
1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Citrus has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Citrus and Paytm Payment Gateway Compare on Features?

Total Features

6 Features

7 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Citrus and Paytm Payment Gateway on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      Paytm Payment Gateway pricing

      Other Details

      Organization Types supported

      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🇮🇳 India

      Citrus User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      2

      1

      0

      0

      0

      124

      8

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      No user reviews or ratings available to assess buyer sentiment.

      What buyers like

      • Flexible payment options
      • User-friendly interface
      • No external provider needed

      Common complaints

      • Limited advanced features
      • May lack customization options
      • Not ideal for high-volume transactions

      Buyer sentiment

      Overall positive buyer sentiment highlighting ease of use and quick settlements, tempered by occasional transaction delays and support inconsistencies.

      What buyers like

      • Ease of use
      • Quick transaction settlements
      • Security and payment notifications

      Common complaints

      • Transaction delays
      • Customer support inconsistencies

      Pros and Cons

      • Supports multiple payment methods including card, bank transfers, and mobile payments

      • Eliminates need for external payment providers

      • Focus on security and reliability

      • No publicly available pricing information

      • Lack of user ratings and reviews limits buyer confidence

      • Fast and convenient conversion of Paytm gift wallet balances to bank accounts

      • High transaction success rate with 128-bit encryption and instant payment notifications

      • Lag-free application with easy settlement features and QR payment support

      • Occasional delays in transaction processing and complexity in payment settlements

      • Inconsistent customer support response times and occasional UI lags

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      No screenshots available.

      Business with Paytm

      1 Screenshots

      Videos

      No videos available.

      video-0

      3 Videos

      Top Alternatives to Citrus and Paytm Payment Gateway in 2026

      Alternatives

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      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Citrus or Paytm Payment Gateway?
      Paytm Payment Gateway edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Citrus and Paytm Payment Gateway offer a free trial?
      Neither Citrus nor Paytm Payment Gateway currently lists a free trial.
      What is the starting price of Citrus vs Paytm Payment Gateway?
      Citrus starts at Contact for pricing. Paytm Payment Gateway starts at Contact for pricing.
      What are the top alternatives to Citrus?
      Top alternatives to Citrus include PayU, WePay, Instamojo, Paytm Payment Gateway, MobiKwik Payment Gateway.
      What are the top alternatives to Paytm Payment Gateway?
      Top alternatives to Paytm Payment Gateway include PayU, DirecPay, PayPal, Instamojo, MobiKwik Payment Gateway.

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