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Carbonite vs Backup Genie Comparison

Last updated:

Carbonite

4.2(432 reviews)

Starting at $4.91 /Month

  • Individuals
  • Medium Business

Backup software for Windows and Mac to protect data when disaster strikes. Carbonite's online backup service makes it easy and affordable to back up all the important files. With Carbonite, user can be sure that if somet…

Backup Genie

5.0(6 reviews)

Starting at $8.19 /Month

  • Large Enterprises
  • Medium Business

Backup Genie is the simple, automatic cloud backup software that restores all files, photos, music and emails immediately, even if computer crashed. The review of the Backup Genie software is the easiest application for…

Backup Genie leads on user satisfaction with a 5.0-star rating across 6 reviews.

Carbonite vs Backup Genie — at a glance

FeatureCarboniteBackup Genie
Rating4.2 / 55.0 / 5
Reviews4326
Starting price$4.91 /Month$8.19 /Month
Free trial No No
Free version No No
Best forIndividuals, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryBackup SoftwareBackup Software
PlatformsInstalled - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android
APIAvailable
Support modesOnlineOnline
CertificationsSOC 2, HIPAA, GDPR
Data residencyUSGlobal

Key differences between Carbonite and Backup Genie

  • Pricing: Carbonite starts at $4.91 /Month, while Backup Genie starts at $8.19 /Month.
  • Target audience: Carbonite is built for Individuals and Medium Business, while Backup Genie targets Large Enterprises and Medium Business.
  • User satisfaction: Backup Genie scores higher with a 5.0-star average.
  • Deployment: Carbonite supports Installed - Windows, Installed - Mac; Backup Genie supports SaaS/Web/Cloud, Mobile - Android.

Carbonite vs Backup Genie — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Backup Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Carbonite - Backup Software
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Backup Genie - Backup Software
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Biggest differences

Start here before you go deeper into features.

Carbonite

Best for simple, automated backup of important files on small to medium businesses.

Choose if
  • You need easy, automated backup with minimal setup and management effort.
  • You want unlimited cloud storage for a single computer's data backup.
  • You require reliable scheduled backups with timely notifications for peace of mind.
Consider alternatives if
  • You have large initial data volumes needing fast backup completion.
  • You need extensive multi-device support or advanced backup for diverse hardware.

Backup Genie

Best for

Large Enterprises, Medium Business, Small Business

Carbonite typically suits Individuals and Medium Business. Backup Genie tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Backup software for Windows and Mac to protect data when disaster strikes. Carbonite's online backup service makes it easy and affordable to back up all the important files. With Carbonite, ... Read More about Carbonite

Backup Genie is the simple, automatic cloud backup software that restores all files, photos, music and emails immediately, even if computer crashed. The review of the Backup Genie software ... Read More about Backup Genie

Entry Level Pricing

  • Starts from $4.91 , Billed Yearly
  • Starts from $8.19 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.5/10

7.9/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Backup Genie has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do Carbonite and Backup Genie Compare on Features?

Total Features

10 Features

5 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Carbonite and Backup Genie on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $4.91 , Billed Yearly
      • $8.19 , Billed Yearly

      Pricing Plans

      • Basic

        • $58.99/year

        • $4.99/month BILLED ANNUALLY

        • Unlimited backup

        Show more +

      • Plus

        • $83.99/year

        • $6.99/month BILLED ANNUALLY

        • Unlimited backup

        Show more +

      • Prime

        • $104.99/year

        • $8.99/month BILLED ANNUALLY

        • Unlimited backup

        Show more +

      • Home/Pro Plan - 250 GB

        • Ultimate Storage Plans

        • Access Files Anywhere

        • 24/7 Support

        Show more +

      • Premium Plan - 1 TB

        • Includes features of Home/pro plan

      • Ultimate Plan - 4 TB

        • Includes features of Premium Plan

      Pricing Page

      Carbonite pricing
      Backup Genie pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises

      Platforms Supported

      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Carbonite User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      83

      45

      17

      3

      6

      3

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally find Carbonite reliable and easy to use for automated backups, though some experience frustration with initial backup speed and device support limitations.

      What buyers like

      • Ease of use
      • Automatic backup reliability
      • Backup scheduling and notifications

      Common complaints

      • Slow initial backup process
      • Limited device and file type support

      Buyer sentiment

      Buyer sentiment is very strong across 3 reviews, with consistently positive feedback.

      What buyers like

      • Automatic cloud backup
      • Immediate file restoration
      • User-friendly interface

      Common complaints

      • Limited features in free version
      • May require internet for access
      • Potentially high costs for upgrades

      Pros and Cons

      • Automatic and reliable data backup reducing risk of data loss

      • User-friendly interface and easy setup process

      • Timely notifications and intuitive backup scheduling

      • Initial backup can be very time-consuming for large data sets

      • Automatic backup issues with certain file types like videos requiring manual updates

      • The automatic backup feature ensures that users' files are consistently protected without manual intervention.

      • Immediate restoration capabilities allow users to recover files quickly after issues.

      • The user-friendly interface makes it accessible for users of all skill levels.

      • The free version may lack essential features.

      • Internet access is necessary for backup and restoration.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      Stop Backup

      2 Screenshots

      No screenshots available.

      Videos

      video-0

      2 Videos

      No videos available.

      Top Alternatives to Carbonite and Backup Genie in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Carbonite or Backup Genie?
      Backup Genie edges out the other on user ratings (5.0 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Carbonite and Backup Genie offer a free trial?
      Neither Carbonite nor Backup Genie currently lists a free trial.
      What is the starting price of Carbonite vs Backup Genie?
      Carbonite starts at $4.91 /Month. Backup Genie starts at $8.19 /Month.
      What are the top alternatives to Carbonite?
      Top alternatives to Carbonite include Ada, Backblaze, IvyBackup, IDrive Online, Livedrive.
      What are the top alternatives to Backup Genie?
      Top alternatives to Backup Genie include Carbonite, Backblaze, GoodSync, SimpleBackups, BackupVault Cloud Backup.

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