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CallView 360 vs Callback24 Comparison

Last updated:

CallView 360

4.8(4 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

CallView 360 is inbound call tracking software that uses acoustical analysis algorithms to detect, count, and report on incoming inbound calls. It is a computer telephony integration add-on module for a call center solut…

Callback24

Starting at $49 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing Callback24 – the ultimate tool to boost your sales calls and increase new customers. Our innovative feature ensures that you never miss out on potential leads with our CTA buttons that integrate seamlessly wi…

CallView 360 leads on user satisfaction with a 4.8-star rating across 4 reviews.

CallView 360 vs Callback24 — at a glance

FeatureCallView 360Callback24
Rating4.8 / 5
Reviews4
Starting priceContact for pricing$49 /Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryInbound Call Tracking SoftwareInbound Call Tracking Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Online
CertificationsSOC 2
Data residencyUSUS

Key differences between CallView 360 and Callback24

  • Pricing: Callback24 starts at $49 /Month. CallView 360 pricing is not publicly listed.
  • Free trial: Callback24 offers a free trial; CallView 360 does not.
  • Deployment: CallView 360 supports SaaS/Web/Cloud; Callback24 supports SaaS/Web/Cloud.

CallView 360 vs Callback24 — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Inbound Call Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

CallView 360 - Inbound Call Tracking Software
Talk to an expert
Talk to an expert
Callback24 - Inbound Call Tracking Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

CallView 360

Best for call centers needing deep Microsoft Dynamics CRM call tracking integration.

Choose if
  • You operate a medium to large call center using Microsoft Dynamics CRM.
  • You require detailed inbound call data including caller ID and call metadata.
  • You need accurate call detection powered by acoustical analysis algorithms.
Consider alternatives if
  • Your organization does not use Microsoft Dynamics CRM as your CRM platform.
  • You are a small business without dedicated call center infrastructure or technical resources.

Callback24

Best for

Large Enterprises, Medium Business, Small Business

CallView 360 typically suits Large Enterprises and Medium Business. Callback24 tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

CallView 360 is inbound call tracking software that uses acoustical analysis algorithms to detect, count, and report on incoming inbound calls. It is a computer telephony integration add-on ... Read More about CallView 360

Introducing Callback24 – the ultimate tool to boost your sales calls and increase new customers. Our innovative feature ensures that you never miss out on potential leads with our CTA ... Read More about Callback24

Entry Level Pricing

  • Not Available
  • Starts from $49 , Billed Yearly

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.8

(4)

Best Company Size

Medium BusinessLarge Enterprises
Get pricing help
Get pricing help

Software Demo

Demo

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Compare CallView 360 and Callback24 on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $49 , Billed Yearly

      Pricing Plans

      • Not Available
      • Free

        • Up to 15 calls per month

        • 1-month data history

        • 1 domain/service

        Show more +

      • Starter

        • Up to 120 calls per month

        • Data history for 3 months

        • Unlimited number of domains/services

        Show more +

      • Business

        • Up to 500 calls per month

        • Data history for 3 months

        • Unlimited number of domains/services

        Show more +

      Pricing Page

      Pricing information not available

      Callback24 pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals
      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals

      Platforms Supported

      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No

      Data Residency

      🇺🇸 US
      🇺🇸 US

      CallView 360 User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      3

      0

      0

      0

      0

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users rate CallView 360 highly for its integration and call tracking accuracy but feedback is limited due to few reviews.

      What buyers like

      • Integration with Microsoft Dynamics CRM
      • Call tracking accuracy
      • Detailed call reporting

      Common complaints

      • Limited user feedback
      • Lack of pricing transparency

      What buyers like

      • Increases call volume
      • Seamless CRM integration
      • Instant call scheduling

      Common complaints

      • Limited to call tracking
      • May require technical setup
      • Basic features may not suffice for larger teams

      Pros and Cons

      • Deep integration with Microsoft Dynamics CRM

      • Detailed call tracking including caller ID and call metadata

      • Accurate inbound call detection using acoustical analysis

      • Limited to users of Microsoft Dynamics CRM

      • Pricing is quotation based and not publicly available

      • Increases call volume significantly

      • Seamless integration with major CRMs

      • Instant scheduling improves lead management.

      • Limited to inbound call tracking

      • May not support multi-channel interactions

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      Ragtime

      Ragtime

      Timetax

      Timetax

      Superpools

      Superpools

      Media and Screenshots

      Videos

      video-0

      1 Videos

      video-0

      1 Videos

      Top Alternatives to CallView 360 and Callback24 in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, CallView 360 or Callback24?
      CallView 360 edges out the other on user ratings (4.8 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do CallView 360 and Callback24 offer a free trial?
      Callback24 offers a free trial. CallView 360 does not.
      What is the starting price of CallView 360 vs Callback24?
      CallView 360 starts at Contact for pricing. Callback24 starts at $49 /Month.
      What are the top alternatives to CallView 360?
      Top alternatives to CallView 360 include ResponseTap, AvidTrak, Calltracks, calltrak, TeleCapture.
      What are the top alternatives to Callback24?
      Top alternatives to Callback24 include ResponseTap, Calltracks, CallView 360, calltrak, TeleCapture.

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