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CallMiner Eureka vs Verint Speech Analytics vs Aigent - Which Tool Fits Your Business?

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Aigent - Speech Analytics Software
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TL;DR - Quick Comparison Summary

Description

CallMiner Eureka is an advanced AI and machine learning-powered platform for speech analysis and customer engagement. It effortlessly captures, transcribes, and analyzes all customer ... Read More

Experience exceptional customer engagement with Verint Speech Analytics, the leading software for streamlining contact center operations. Harness the power of this advanced tool to convert ... Read More

Introducing Aigent, the innovative Live Voice AI SaaS platform designed for call centers. Our cutting-edge technology seamlessly integrates with existing telephony systems, empowering ... Read More

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

User Ratings

4.4

(93)

4.1

(16)
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Software Demo

Demo

CallMiner Eureka has not given any software demo yet

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How do CallMiner Eureka, Verint Speech Analytics and Aigent Compare on Features?

Total Features

0 Features

10 Features

0 Features

Unique Features

No features

    No features

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    What Do CallMiner Eureka, Verint Speech Analytics and Aigent Cost?

    Pricing Option

          Pricing Plans

          • Not Available
          • Not Available
          • Not Available

          Pricing Page

          Pricing information not available

          verint-speech-analytics pricing

          Pricing information not available

          Other Details

          Organization Types supported

          • Large Enterprises
          • Small Business
          • Medium Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Small Business
          • Medium Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Small Business
          • Medium Business
          • Individuals
          • Freelancers

          Platforms Supported

          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Not Available
          • Available
          • Available
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          CallMiner Eureka vs Verint Speech Analytics User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          Rating Distribution

          Excellent

          138

          Very Good

          43

          Good

          4

          Poor

          0

          Terible

          1

          Excellent

          30

          Very Good

          12

          Good

          8

          Poor

          0

          Terible

          0

          No reviews available for the product

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Verint Speech Analytics has garnered admiration for its user-friendly interface, enabling quick access to valuable insights for process improvement and policy studies. Users appreciate its ...Read more

          No Expert ai Review available for the product

          Pros and Cons

          Pros and Cons of CallMiner Eureka

          Pros and Cons of Verint Speech Analytics

          • Easy to use interface with good navigation and transcription accuracy.

          • Quick access to information for process improvement and policy studies.

          • Ability to uncover insights easily, aiding various business units.

          • Helpful in identifying customer experience issues for improvement.

          • Complexity of features may be challenging for new users without support.

          • Limited app and connector options in the Marketplace for enhanced functionalities.

          Pros and Cons of Aigent

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          No Customers information available.

          DHL

          DHL

          BMO

          BMO

          Carnival

          Carnival

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          verint

          2 Screenshots

          No screenshots available.

          Videos

          No videos available.

          video-0

          1 Videos

          video-0

          1 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither CallMiner Eureka nor Verint Speech Analytics offers a free trial.

          CallMiner Eureka is designed for Large Enterprises, Medium Business and Small Business.

          Verint Speech Analytics is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both CallMiner Eureka and Verint Speech Analytics are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to CallMiner Eureka includes Call Center Studio, Call Sumo, Dialpad Contact Center, CanString Analyzer, VoiceBase, Verint Speech Analytics, SmartSpeech, Allo-Media and Saketa SharePoint Migrator.

          Some top alternatives to Verint Speech Analytics includes NeoSound Intelligence, VoiceBase, Castel Explore, SmartSpeech, Speechmate, Voyc, Whipnote and Saketa SharePoint Migrator.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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