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BugHerd vs Usersnap - Which Bug Tracking Software Platform Is Better in July 2025?

BugHerd - Bug Tracking Software
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Usersnap - Bug Tracking Software
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TL;DR - Quick Comparison Summary

Description

BugHerd is an effective bug tracking system which makes it easy to manage bugs for web based projects. It offers a clean, task oriented interface, complete with time tracking. Due dates, ... Read More

Usersnap is a visual bug tracking and feedback tool for web teams and developers. It allows customers to easily report defects they encounter during browsing and provides developers with ... Read More

Free Trial Availability

Spotsaas Score

8.5/10

9.4/10

User Ratings

4.3

(19)

4.5

(95)
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Software Demo

Demo

How do BugHerd and Usersnap Compare on Features?

Total Features

6 Features

10 Features

Unique Features

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      What Do BugHerd and Usersnap Cost?

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
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      BugHerd User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      Excellent

      79

      Very Good

      4

      Good

      0

      Poor

      1

      Terible

      0

      Excellent

      41

      Very Good

      10

      Good

      0

      Poor

      0

      Terible

      1

      Expert's Review generated by AI

      BugHerd is a valuable asset for streamlining project workflows, especially in pre-release and QA phases. Its intuitive interface simplifies bug tracking and feedback gathering, enhancing ...Read more

      Usersnap has received overwhelmingly positive feedback over the past 12 months, with users praising its intuitive interface, easy integration, and seamless functionality. Users appreciate the ...Read more

      Pros and Cons

      Pros and Cons of BugHerd

      • Simplifies bug tracking and resolution process, streamlining communication and feedback.

      • Provides intuitive and easy-to-use interface for clients and team members.

      • Allows for collaboration between multiple people/teams, enhancing task assignment and understanding.

      • Automates screenshot generation for precise bug reporting and tracking.

      • Some users find it difficult to tag specific components for visual feedback.

      • Limited ability to add advanced customizations or features.

      Pros and Cons of Usersnap

      • Seamless integration and easy setup process with high adaptability and intuitive interface.

      • Effective in collecting user feedback and providing valuable insights for decision-making.

      • Offers diverse range of customizable features, user-friendly tools, and seamless integration with multiple platforms.

      • Excellent customer support with quick responses and valuable assistance.

      • Limited mobile device functionality compared to desktop usage.

      • Lack of advanced features like video recording.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Dyson

      Dyson

      Bloomberg

      Bloomberg

      Havas

      Havas

      Cisco

      Cisco

      Lyft

      Lyft

      Facebook

      Facebook

      Media and Screenshots

      Screenshots

      No screenshots available.

      Usersnap screenshot

      8 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      3 Videos

      Top Alternatives to BugHerd and Usersnap in 2025

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      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Yes, both BugHerd and Usersnap offer a Free Trial.

      BugHerd is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

      Usersnap is designed for Large Enterprises, Medium Business and Small Business.

      Pricing details for both BugHerd and Usersnap are unavailable at this time. Contact the respective providers for more information.

      Some top alternatives to BugHerd includes The Bug Squasher, Buglog, Marker.io, zipBoard, Ybug, BugHost, Bug-Track.com, Disbug, Feedback Monkey and Toybox.

      Some top alternatives to Usersnap includes User Insights, UserTesting, ReportBugz, Buglog, Ybug, UserFace, UserVoice, Feedback Monkey, Toybox and Userback.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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