Bitrix24 vs 17hats Comparison
Bitrix24
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
Bitrix24 is a business management software solution for small and medium sized businesses that allows users to communicate and collaborate effectively, centralize all important business processes and documents, build com…
17hats
Starting at Contact for pricing
- Free Trial
- Individuals
- Small Business
17hats is the simplest way to manage your freelance business. It is a complete end-to-end business management platform built to handle bookkeeping, project tracking, and human resources -- all with ease. It's easy to use…
17hats leads on user satisfaction with a 4.6-star rating across 230 reviews.
SpotSaaS Analysis
Bitrix2417hats
The core difference between Bitrix24 and 17hats lies in their target audience and complexity, with Bitrix24 catering to small to medium-sized businesses needing robust CRM and project management features, while 17hats is tailored for freelancers and small businesses seeking a straightforward all-in-one management solution. Ideal buyers for Bitrix24 are SMBs with 1-500 employees looking for integrated tools, whereas 17hats is perfect for freelancers and small businesses with up to 50 employees who value simplicity and ease of use.
- Best for small to medium-sized businesses - Offers integrated CRM and project management - Supports flexible workflows - Suitable for teams of 1-500 employees - Combines customer management and internal communication - Ideal for businesses needing comprehensive collaboration tools
- Best for freelancers and small businesses - Provides simple all-in-one management - Focuses on client management, invoicing, and project tracking - User-friendly interface with minimal setup - Includes helpful onboarding tutorials - Suitable for teams of 1-50 employees
Bitrix24 vs 17hats — at a glance
| Feature | Bitrix24 | 17hats |
|---|---|---|
| Rating | 3.9 / 5 | 4.6 / 5 |
| Reviews | 876 | 230 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Individuals, Small Business |
| Category | Business Management Software | Business Management Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | — |
| Support modes | 24/7 (Live rep), Business Hours, Online | Online |
| Certifications | GDPR | GDPR |
| Data residency | Global | US |
Key differences between Bitrix24 and 17hats
- Target audience: Bitrix24 is built for Large Enterprises and Medium Business, while 17hats targets Individuals and Small Business.
- User satisfaction: 17hats scores higher with a 4.6-star average.
- Deployment: Bitrix24 supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; 17hats supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Bitrix24 vs 17hats — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Business Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best all-in-one CRM and project management for SMBs needing flexible workflows.
- You run a small to medium-sized business (1-500 employees) seeking integrated CRM and collaboration tools.
- Your teams require a single platform combining customer management, project tracking, and internal communication.
- You want flexible customization options to adapt the software to diverse and evolving business needs.
- You need a lightweight, minimal feature set for simple workflows without complexity.
- Your enterprise demands highly advanced customizations without vendor dependency and maximum platform stability.
Best for freelancers and small businesses needing simple all-in-one management.
- You want to consolidate client management, invoicing, and project tracking in one platform.
- You prefer a user-friendly tool with minimal setup and helpful onboarding tutorials.
- You need streamlined workflows and automation for emails, follow-ups, and project timelines.
- You require advanced invoicing features like adding images or detailed payment statements.
- You need robust offline reporting or downloadable financial reports for record keeping.
Bitrix24: Best all-in-one CRM and project management for SMBs needing flexible workflows. 17hats: Best for freelancers and small businesses needing simple all-in-one management.
Description | Bitrix24 is a business management software solution for small and medium sized businesses that allows users to communicate and collaborate effectively, centralize all important business ... Read More about Bitrix24 | 17hats is the simplest way to manage your freelance business. It is a complete end-to-end business management platform built to handle bookkeeping, project tracking, and human resources -- ... Read More about 17hats |
|---|---|---|
Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 9.8/10 | 8.9/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 1-50 employees51-500 employees | 1-10 employees11-50 employees |
Get pricing help | Get pricing help |
Software Demo
Demo |
|---|
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How do Bitrix24 and 17hats Compare on Features?
Total Features | 8 Features | 8 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Bitrix24 and 17hats on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
|---|---|---|
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✗ No |
Multi-Factor Auth (MFA) | ✓ Yes | ✗ No |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
Bitrix24 User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate Bitrix24's rich feature set and usability but note challenges with complexity and occasional technical issues. What buyers like
Common complaints
| Buyer sentiment Users generally praise 17hats for its ease of use, time-saving automation, and consolidation of multiple business tools, though some express frustration with limited mobile functionality and invoicing flexibility. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  17 Screenshots |  4 Screenshots |
|---|---|---|
Videos |  3 Videos |  3 Videos |
Top Alternatives to Bitrix24 and 17hats in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Bitrix24 or 17hats?
- 17hats edges out the other on user ratings (4.6 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Bitrix24 and 17hats offer a free trial?
- Yes, both Bitrix24 and 17hats offer a free trial.
- What is the starting price of Bitrix24 vs 17hats?
- Bitrix24 starts at Contact for pricing. 17hats starts at Contact for pricing.
- What are the top alternatives to Bitrix24?
- Top alternatives to Bitrix24 include Zoho One, Jira, Hubspot Marketing Hub, Zoho Projects, Zoho Connect.
- What are the top alternatives to 17hats?
- Top alternatives to 17hats include Quickbooks, QuickFile, HoneyBook, Insight Business Management, QuickBooks Payroll.