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BigCommerce vs Magento Comparison

Last updated:

BigCommerce

3.7

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Bigcommerce is an ecommerce software platform for running an online store. Offering both hosted and self-hosted solutions so user can get up-and-running quickly, Bigcommerce ecommerce software gives the tools to design s…

Magento

4.0(170 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Magento is a powerful ecommerce solution featuring the best of open source technology combined with enterprise-grade scalability, extensibility, and global reach. But it's also much more than an ecommerce platform. Magen…

Magento leads on user satisfaction with a 4.0-star rating across 170 reviews.

SpotSaaS Analysis

BigCommerceMagento

The core difference between BigCommerce and Magento lies in BigCommerce's focus on medium to large businesses that need customizable storefronts, while Magento is a more flexible platform suitable for a wider range of ecommerce needs. Ideal buyers for BigCommerce are medium to large businesses looking for a hosted solution with strong product management, whereas Magento is best suited for businesses that require extensive customization and control over their ecommerce environment.

- Best for medium to large ecommerce businesses - Offers customizable storefronts - Combines hosted and self-hosted solutions - Strong product management features - Flexible theme customization - Robust order handling capabilities

- Highly flexible ecommerce platform - Extensive customization options - Suitable for various business sizes - Powerful backend capabilities - Open-source and self-hosted options available - Ideal for businesses with unique requirements

BigCommerce vs Magento — at a glance

FeatureBigCommerceMagento
Rating3.7 / 54.0 / 5
Reviews170
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryEcommerce SoftwareEcommerce Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Online
CertificationsSOC 2, GDPR
Data residencyGlobal

Key differences between BigCommerce and Magento

  • User satisfaction: Magento scores higher with a 4.0-star average.
  • Deployment: BigCommerce supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Magento supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

BigCommerce vs Magento — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Ecommerce Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

BigCommerce - Ecommerce Software
Talk to an expert
Talk to an expert
Magento - Ecommerce Software
Compare Adobe Commerce
Compare Adobe Commerce

Biggest differences

Start here before you go deeper into features.

BigCommerce

Best for medium to large ecommerce businesses needing customizable storefronts.

Choose if
  • You require a flexible platform combining hosted and self-hosted ecommerce solutions.
  • Your team values robust product management with customizable themes and order handling.
  • You want exceptional, responsive real human customer support for complex store setups.
Consider alternatives if
  • You are a small business seeking a simple, minimal setup ecommerce solution.
  • Your business depends heavily on a wide variety of third-party apps and integrations.

Magento

Best for

Large Enterprises, Medium Business, Small Business

BigCommerce typically suits Large Enterprises and Medium Business. Magento tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Bigcommerce is an ecommerce software platform for running an online store. Offering both hosted and self-hosted solutions so user can get up-and-running quickly, Bigcommerce ecommerce ... Read More about BigCommerce

Magento is a powerful ecommerce solution featuring the best of open source technology combined with enterprise-grade scalability, extensibility, and global reach. But it's also much more ... Read More about Magento

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.6/10

Not Available

User Ratings

Based on verified Spotsaas reviews

3.7

Best Company Size

51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

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How do BigCommerce and Magento Compare on Features?

Total Features

20 Features

13 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare BigCommerce and Magento on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Other Details

      Organization Types supported

      • Individuals
      • Large Enterprises
      • Freelancers
      • Medium Business
      • Small Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Medium Business
      • Small Business

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global

      BigCommerce User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      300

      107

      50

      26

      134

      84

      67

      21

      7

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyers generally appreciate BigCommerce's ease of use and strong customer support but note some complexity and limited app marketplace as drawbacks.

      What buyers like

      • Ease of use
      • Customer support
      • Product management capabilities

      Common complaints

      • Complexity in setup
      • Limited app marketplace

      Buyer sentiment

      Buyer sentiment is positive across 180 reviews, with strong overall satisfaction.

      Pros and Cons

      • Intuitive and easy to use interface for non-developers

      • Excellent and responsive customer service and support

      • Robust product management tools with customizable themes

      • Limited selection of additional apps and connectors in the marketplace

      • Complexity in setting up product categories and discount configurations

      No pros or cons available for this product

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Bohemian Traders

      Bohemian Traders

      The Pink Lily Boutique

      The Pink Lily Boutique

      Twirly Girl

      Twirly Girl

      HP

      HP

      Bauhaus

      Bauhaus

      Intelligenstia

      Intelligenstia

      Media and Screenshots

      Screenshots

      BigCommerce_Screenshot 1

      7 Screenshots

      Sign In interface

      9 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      4 Videos

      Top Alternatives to BigCommerce and Magento in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Compare similar software options

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, BigCommerce or Magento?
      Magento edges out the other on user ratings (4.0 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do BigCommerce and Magento offer a free trial?
      Neither BigCommerce nor Magento currently lists a free trial.
      What is the starting price of BigCommerce vs Magento?
      BigCommerce starts at Contact for pricing. Magento starts at Contact for pricing.
      What are the top alternatives to BigCommerce?
      Top alternatives to BigCommerce include Squarespace, SimpleShop, CS-Cart, WooCommerce, Shopify Plus.
      What are the top alternatives to Magento?
      Top alternatives to Magento include WooCommerce, Shopify Plus, BigCommerce, Miva, Yo!Kart.

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