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BigCommerce vs Ecwid Comparison

Last updated:

BigCommerce

3.7

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Bigcommerce is an ecommerce software platform for running an online store. Offering both hosted and self-hosted solutions so user can get up-and-running quickly, Bigcommerce ecommerce software gives the tools to design s…

Ecwid

4.6

Starting at Contact for pricing

  • Freelancers / Consultants
  • Medium Business

Ecwid is an ecommerce software platform that enables anyone to create an online store to sell products. Easily sync with any shopping cart software, accept all major credit cards using built-in payment gateway, or integr…

Ecwid leads on user satisfaction with a 4.6-star rating across -1 reviews.

BigCommerce vs Ecwid — at a glance

FeatureBigCommerceEcwid
Rating3.7 / 54.6 / 5
Reviews
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Medium Business, Small Business
CategoryEcommerce SoftwareEcommerce Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Online
CertificationsSOC 2, GDPRGDPR
Data residencyGlobalGlobal

Key differences between BigCommerce and Ecwid

  • Target audience: BigCommerce is built for Large Enterprises and Medium Business, while Ecwid targets Freelancers / Consultants and Medium Business.
  • User satisfaction: Ecwid scores higher with a 4.6-star average.
  • Deployment: BigCommerce supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Ecwid supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

BigCommerce vs Ecwid — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Ecommerce Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

BigCommerce - Ecommerce Software
Talk to an expert
Talk to an expert
Ecwid - Ecommerce Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

BigCommerce

Best for medium to large ecommerce businesses needing customizable storefronts.

Choose if
  • You require a flexible platform combining hosted and self-hosted ecommerce solutions.
  • Your team values robust product management with customizable themes and order handling.
  • You want exceptional, responsive real human customer support for complex store setups.
Consider alternatives if
  • You are a small business seeking a simple, minimal setup ecommerce solution.
  • Your business depends heavily on a wide variety of third-party apps and integrations.

Ecwid

Best for small to medium businesses needing easy ecommerce setup and support.

Choose if
  • You are a small retail business or freelancer launching an online store.
  • You want a user-friendly platform with quick, simple setup and integration.
  • You need responsive 24/7 customer support and reliable payment gateway options.
Consider alternatives if
  • You require extensive customization of product display and store design.
  • You manage large inventories needing advanced bulk sales and inventory features.

BigCommerce: Best for medium to large ecommerce businesses needing customizable storefronts. Ecwid: Best for small to medium businesses needing easy ecommerce setup and support.

Description

Bigcommerce is an ecommerce software platform for running an online store. Offering both hosted and self-hosted solutions so user can get up-and-running quickly, Bigcommerce ecommerce ... Read More about BigCommerce

Ecwid is an ecommerce software platform that enables anyone to create an online store to sell products. Easily sync with any shopping cart software, accept all major credit cards using ... Read More about Ecwid

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.6/10

9.5/10

User Ratings

Based on verified Spotsaas reviews

3.7

4.6

Best Company Size

51-500 employees500+ employees
1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

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How do BigCommerce and Ecwid Compare on Features?

Total Features

20 Features

13 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare BigCommerce and Ecwid on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Page

      Pricing information not available

      Ecwid pricing

      Other Details

      Organization Types supported

      • Individuals
      • Large Enterprises
      • Freelancers
      • Medium Business
      • Small Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Medium Business
      • Small Business

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✗ No

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      BigCommerce User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      No reviews available for the product

      Rating Distribution

      300

      107

      50

      26

      134

      532

      50

      2

      1

      22

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyers generally appreciate BigCommerce's ease of use and strong customer support but note some complexity and limited app marketplace as drawbacks.

      What buyers like

      • Ease of use
      • Customer support
      • Product management capabilities

      Common complaints

      • Complexity in setup
      • Limited app marketplace

      Buyer sentiment

      Overall, buyers appreciate Ecwid's ease of use and excellent customer support, though some desire more customization and bulk sales capabilities.

      What buyers like

      • Ease of use
      • Customer support responsiveness
      • Integration with payment and sales platforms

      Common complaints

      • Limited product display customization
      • Difficulty with bulk sales management

      Pros and Cons

      • Intuitive and easy to use interface for non-developers

      • Excellent and responsive customer service and support

      • Robust product management tools with customizable themes

      • Limited selection of additional apps and connectors in the marketplace

      • Complexity in setting up product categories and discount configurations

      • Exceptional and responsive customer support available 24/7

      • User-friendly platform suitable for beginners and experienced users

      • Easy setup and seamless integration with payment gateways and services like PayPal and Square

      • Limited flexibility in rearranging product display sequence

      • Challenges handling bulk sales for multiple items

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Bohemian Traders

      Bohemian Traders

      The Pink Lily Boutique

      The Pink Lily Boutique

      Twirly Girl

      Twirly Girl

      No Customers information available.

      Media and Screenshots

      Screenshots

      BigCommerce_Screenshot 1

      7 Screenshots

      General Settings

      2 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      2 Videos

      Top Alternatives to BigCommerce and Ecwid in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, BigCommerce or Ecwid?
      Ecwid edges out the other on user ratings (4.6 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do BigCommerce and Ecwid offer a free trial?
      Neither BigCommerce nor Ecwid currently lists a free trial.
      What is the starting price of BigCommerce vs Ecwid?
      BigCommerce starts at Contact for pricing. Ecwid starts at Contact for pricing.
      What are the top alternatives to BigCommerce?
      Top alternatives to BigCommerce include Squarespace, SimpleShop, CS-Cart, WooCommerce, Shopify Plus.
      What are the top alternatives to Ecwid?
      Top alternatives to Ecwid include Squarespace, Big Cartel, WooCommerce, Shopify Plus, BigCommerce.

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