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BigCommerce vs Big Cartel Comparison

Last updated:

BigCommerce

3.7

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Bigcommerce is an ecommerce software platform for running an online store. Offering both hosted and self-hosted solutions so user can get up-and-running quickly, Bigcommerce ecommerce software gives the tools to design s…

Big Cartel

3.3(60 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Big Cartel is a shopping cart software for online stores. Big Cartel combines best-in-class shopping cart features with unlimited storage, customizable themes, and a wide range of tools to make it simple for anyone to st…

BigCommerce leads on user satisfaction with a 3.7-star rating across -1 reviews.

BigCommerce vs Big Cartel — at a glance

FeatureBigCommerceBig Cartel
Rating3.7 / 53.3 / 5
Reviews60
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryEcommerce SoftwareShopping Cart Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnline
CertificationsSOC 2, GDPRGDPR
Data residencyGlobalUS

Key differences between BigCommerce and Big Cartel

  • User satisfaction: BigCommerce scores higher with a 3.7-star average.
  • Deployment: BigCommerce supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Big Cartel supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

BigCommerce vs Big Cartel — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Ecommerce Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

BigCommerce - Ecommerce Software
Talk to an expert
Talk to an expert
Big Cartel
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

BigCommerce

Best for medium to large ecommerce businesses needing customizable storefronts.

Choose if
  • You require a flexible platform combining hosted and self-hosted ecommerce solutions.
  • Your team values robust product management with customizable themes and order handling.
  • You want exceptional, responsive real human customer support for complex store setups.
Consider alternatives if
  • You are a small business seeking a simple, minimal setup ecommerce solution.
  • Your business depends heavily on a wide variety of third-party apps and integrations.

Big Cartel

Best for small businesses needing simple, affordable online store setup.

Choose if
  • You are a solo entrepreneur or small business owner with limited technical skills.
  • You want a budget-friendly platform with transparent pricing and low transaction fees.
  • You prefer a minimalistic, easy-to-use interface with mobile-optimized templates.
Consider alternatives if
  • You require advanced website customization and design control.
  • You need built-in automated marketing or customer review tools.

BigCommerce: Best for medium to large ecommerce businesses needing customizable storefronts. Big Cartel: Best for small businesses needing simple, affordable online store setup.

Description

Bigcommerce is an ecommerce software platform for running an online store. Offering both hosted and self-hosted solutions so user can get up-and-running quickly, Bigcommerce ecommerce ... Read More about BigCommerce

Big Cartel is a shopping cart software for online stores. Big Cartel combines best-in-class shopping cart features with unlimited storage, customizable themes, and a wide range of tools to ... Read More about Big Cartel

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.6/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

3.7

3.3

(60)

Best Company Size

51-500 employees500+ employees
1-50 employees51-200 employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Big Cartel has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do BigCommerce and Big Cartel Compare on Features?

Total Features

20 Features

4 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare BigCommerce and Big Cartel on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Other Details

Organization Types supported

  • Individuals
  • Freelancers
  • Small Business
  • Large Enterprises
  • Medium Business
  • Individuals
  • Freelancers
  • Small Business
  • Large Enterprises
  • Medium Business

Platforms Supported

  • Browser Based (Cloud)
  • Installed - Windows
  • Installed - Mac
  • Mobile - Android
  • Mobile - iOS
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Installed - Windows
  • Installed - Mac
  • Mobile - Android
  • Mobile - iOS
  • Browser Based (Cloud)

Modes of support

  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

API Support

  • Available
  • Not Available
Get help choosing
Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2

✓ Yes

HIPAA

✗ No
✗ No

GDPR

✓ Yes
✓ Yes

Single Sign-On (SSO)

✓ Yes
✗ No

Multi-Factor Auth (MFA)

✓ Yes

Data Encryption

✓ Yes
✓ Yes

Audit Logs

✓ Yes
✗ No

Data Residency

🌐 Global
🇺🇸 US

BigCommerce User Reviews & Rating Comparison

User Ratings

No reviews available for the product

Rating Distribution

300

107

50

26

134

6

1

0

3

26

Spotsaas Editor’s POV generated by AI

Buyer sentiment

Buyers generally appreciate BigCommerce's ease of use and strong customer support but note some complexity and limited app marketplace as drawbacks.

What buyers like

  • Ease of use
  • Customer support
  • Product management capabilities

Common complaints

  • Complexity in setup
  • Limited app marketplace

Buyer sentiment

Users appreciate Big Cartel's affordability and ease of use but note its limited customization and marketing features.

What buyers like

  • Affordable pricing
  • Ease of use
  • Low transaction fees

Common complaints

  • Limited customization
  • Lack of automated review features

Pros and Cons

  • Intuitive and easy to use interface for non-developers

  • Excellent and responsive customer service and support

  • Robust product management tools with customizable themes

  • Limited selection of additional apps and connectors in the marketplace

  • Complexity in setting up product categories and discount configurations

  • Affordable pricing plans suitable for small businesses and startups

  • Easy-to-use platform with no coding required, ideal for beginners

  • Low transaction fees when using specific payment methods like Stripe

  • Limited customization options for advanced users

  • Lack of built-in automatic review features

Positive Reviews

No reviews available for the product

No reviews available for the product

Negative Reviews

No reviews available for the product

No reviews available for the product

List of Customers

Customers

Bohemian Traders

Bohemian Traders

The Pink Lily Boutique

The Pink Lily Boutique

Twirly Girl

Twirly Girl

No Customers information available.

Media and Screenshots

Screenshots

BigCommerce_Screenshot 1

7 Screenshots

Developer Portal

2 Screenshots

Videos

video-0

3 Videos

No videos available.

Top Alternatives to BigCommerce and Big Cartel in 2026

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Frequently asked questions

Which is better, BigCommerce or Big Cartel?
BigCommerce edges out the other on user ratings (3.7 vs 3.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do BigCommerce and Big Cartel offer a free trial?
Neither BigCommerce nor Big Cartel currently lists a free trial.
What is the starting price of BigCommerce vs Big Cartel?
BigCommerce starts at Contact for pricing. Big Cartel starts at Contact for pricing.
What are the top alternatives to BigCommerce?
Top alternatives to BigCommerce include Squarespace, SimpleShop, CS-Cart, WooCommerce, Shopify Plus.
What are the top alternatives to Big Cartel?
Top alternatives to Big Cartel include Cartloom, UltraCart, PayKickstart, Invotide, Gumroad.

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