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BigCommerce vs Adobe Commerce Comparison

Last updated:

BigCommerce

3.7

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Bigcommerce is an ecommerce software platform for running an online store. Offering both hosted and self-hosted solutions so user can get up-and-running quickly, Bigcommerce ecommerce software gives the tools to design s…

Adobe Commerce

4.8(4 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Adobe Commerce is a powerful ecommerce software solution that provides multichannel retailers with everything they need to sell online, in store and on mobile. With a single view of customers, inventory and orders from o…

Adobe Commerce leads on user satisfaction with a 4.8-star rating across 4 reviews.

BigCommerce vs Adobe Commerce — at a glance

FeatureBigCommerceAdobe Commerce
Rating3.7 / 54.8 / 5
Reviews4
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryEcommerce SoftwareEcommerce Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnline
CertificationsSOC 2, GDPRSOC 2, GDPR, ISO 27001
Data residencyGlobalGlobal

Key differences between BigCommerce and Adobe Commerce

  • User satisfaction: Adobe Commerce scores higher with a 4.8-star average.
  • Deployment: BigCommerce supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Adobe Commerce supports SaaS/Web/Cloud.

BigCommerce vs Adobe Commerce — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Ecommerce Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

BigCommerce - Ecommerce Software
Talk to an expert
Talk to an expert
Adobe Commerce - Ecommerce Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

BigCommerce

Best for medium to large ecommerce businesses needing customizable storefronts.

Choose if
  • You require a flexible platform combining hosted and self-hosted ecommerce solutions.
  • Your team values robust product management with customizable themes and order handling.
  • You want exceptional, responsive real human customer support for complex store setups.
Consider alternatives if
  • You are a small business seeking a simple, minimal setup ecommerce solution.
  • Your business depends heavily on a wide variety of third-party apps and integrations.

Adobe Commerce

Best for enterprises needing unified multichannel ecommerce and real-time insights.

Choose if
  • You operate a medium to large multichannel retail business requiring integrated online and in-store sales.
  • Your teams need a single interface to manage customers, inventory, and orders seamlessly.
  • You prioritize building customer loyalty through real-time insights and advanced analytics.
Consider alternatives if
  • You are a small business seeking a low-cost, out-of-the-box ecommerce solution.
  • Your team lacks resources to manage a complex and highly configurable setup process.

BigCommerce: Best for medium to large ecommerce businesses needing customizable storefronts. Adobe Commerce: Best for enterprises needing unified multichannel ecommerce and real-time insights.

Description

Bigcommerce is an ecommerce software platform for running an online store. Offering both hosted and self-hosted solutions so user can get up-and-running quickly, Bigcommerce ecommerce ... Read More about BigCommerce

Adobe Commerce is a powerful ecommerce software solution that provides multichannel retailers with everything they need to sell online, in store and on mobile. With a single view of ... Read More about Adobe Commerce

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.6/10

8.7/10

User Ratings

Based on verified Spotsaas reviews

3.7

4.8

(4)

Best Company Size

51-500 employees500+ employees
Medium BusinessLarge Enterprises
Get pricing help
Get pricing help

Software Demo

Demo

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How do BigCommerce and Adobe Commerce Compare on Features?

Total Features

20 Features

10 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare BigCommerce and Adobe Commerce on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Other Details

Organization Types supported

  • Individuals
  • Large Enterprises
  • Freelancers
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Freelancers
  • Medium Business
  • Small Business

Platforms Supported

  • Browser Based (Cloud)
  • Mobile - iOS
  • Mobile - Android
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Mobile - iOS
  • Mobile - Android
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)

Modes of support

  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

API Support

  • Available
  • Available
Get help choosing
Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2

✓ Yes
✓ Yes

HIPAA

✗ No
✗ No

GDPR

✓ Yes
✓ Yes

ISO 27001

✓ Yes

Single Sign-On (SSO)

✓ Yes
✓ Yes

Multi-Factor Auth (MFA)

✓ Yes
✓ Yes

Data Encryption

✓ Yes
✓ Yes

Audit Logs

✓ Yes
✓ Yes

Data Residency

🌐 Global
🌐 Global

BigCommerce User Reviews & Rating Comparison

User Ratings

No reviews available for the product

4.8

(based on 4 reviews)

Rating Distribution

300

107

50

26

134

0

0

0

0

0

Spotsaas Editor’s POV generated by AI

Buyer sentiment

Buyers generally appreciate BigCommerce's ease of use and strong customer support but note some complexity and limited app marketplace as drawbacks.

What buyers like

  • Ease of use
  • Customer support
  • Product management capabilities

Common complaints

  • Complexity in setup
  • Limited app marketplace

Buyer sentiment

Overall positive sentiment with high ratings but limited detailed user feedback available.

What buyers like

  • Comprehensive multichannel support
  • Real-time customer insights
  • Unified management interface

Common complaints

  • Lack of pricing transparency
  • Complex setup process

Pros and Cons

  • Intuitive and easy to use interface for non-developers

  • Excellent and responsive customer service and support

  • Robust product management tools with customizable themes

  • Limited selection of additional apps and connectors in the marketplace

  • Complexity in setting up product categories and discount configurations

  • Unified interface for customers, inventory, and orders

  • Supports multichannel sales including online, in-store, and mobile

  • Real-time insights across all customer touchpoints

  • Pricing is quotation based and not publicly available

  • Potentially complex setup and configuration

Positive Reviews

No reviews available for the product

No reviews available for the product

List of Customers

Customers

Bohemian Traders

Bohemian Traders

The Pink Lily Boutique

The Pink Lily Boutique

Twirly Girl

Twirly Girl

No Customers information available.

Media and Screenshots

Screenshots

BigCommerce_Screenshot 1

7 Screenshots

Admin menu dashboard

1 Screenshots

Videos

video-0

3 Videos

video-0

3 Videos

Top Alternatives to BigCommerce and Adobe Commerce in 2026

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Frequently asked questions

Which is better, BigCommerce or Adobe Commerce?
Adobe Commerce edges out the other on user ratings (4.8 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do BigCommerce and Adobe Commerce offer a free trial?
Neither BigCommerce nor Adobe Commerce currently lists a free trial.
What is the starting price of BigCommerce vs Adobe Commerce?
BigCommerce starts at Contact for pricing. Adobe Commerce starts at Contact for pricing.
What are the top alternatives to BigCommerce?
Top alternatives to BigCommerce include Squarespace, SimpleShop, CS-Cart, WooCommerce, Shopify Plus.
What are the top alternatives to Adobe Commerce?
Top alternatives to Adobe Commerce include OpenCart, WooCommerce, Shopify Plus, 2Ship, BigCommerce.

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