Which is better, BASIS ID or Onfido?

BASIS ID edges out Onfido based on user ratings across 2 reviews. That said, the best pick depends on your workflow — Onfido may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between BASIS ID and Onfido?

Key differences between BASIS ID and Onfido include feature depth; integration options; pricing structure. Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both BASIS ID and Onfido offer a Free trial?

Neither BASIS ID nor Onfido offers a free trial.

Who are the typical users of BASIS ID?

BASIS ID is designed for Large Enterprises, Medium Business, Small Business.

Who are the typical users of Onfido?

Onfido is designed for Large Enterprises, Medium Business, Small Business.

What is the starting price of BASIS ID and Onfido?

Pricing details for both BASIS ID and Onfido are unavailable.

What are the best alternatives to BASIS ID?

Some top alternatives to BASIS ID include Qualified, Workvivo, Kycaid, iStart, MemberCheck.

What are the best alternatives to Onfido?

Some top alternatives to Onfido include Prove ID, Mob.id, Qualified, Workvivo, ID.me.

BASIS ID vs Onfido vs The Closing Docs Comparison

Last updated: May 18, 2026

BASIS ID

4.4(2 reviews)

Starting at Contact for pricing

Large Enterprises
Medium Business

BASIS ID provides an easy way to verify customer data with AML/KYC compliance. Our powerful platform identifies fraud risks with liveness check, biometric facial recognition and multi-registration detection. Create detai…

View Pricing Read Reviews

Onfido

2.3(155 reviews)

Starting at Contact for pricing

Large Enterprises
Medium Business

Onfido is an identity verification platform that helps safeguard companies against fraud by utilizing digital document ID and facial biometrics technologies. With only a photograph of an ID and a smartphone, clients can…

View Pricing Read Reviews

The Closing Docs

4.7(7 reviews)

Starting at $10 Per Screening

Free Trial
Large Enterprises
Medium Business

The Closing Docs is the ideal software for income verification, helping you to make confident decisions in no time. Their advanced technology taps into the applicant's bank account to quickly fetch relevant financial inf…

View Pricing Read Reviews

BASIS ID leads on user satisfaction with a 4.4-star rating across 2 reviews.

BASIS ID vs Onfido vs The Closing Docs — at a glance

Feature	BASIS ID	Onfido	The Closing Docs
Rating	4.4 / 5	2.3 / 5	4.7 / 5
Reviews	2	155	7
Starting price	Contact for pricing	Contact for pricing	$10 Per Screening
Free trial	No	No	Yes
Free version	No	No	No
Best for	Large Enterprises, Medium Business, Small Business	Large Enterprises, Medium Business, Small Business	Large Enterprises, Medium Business, Small Business
Category	Identity Verification Software	Identity Verification Software	Identity Verification Software
Platforms	SaaS/Web/Cloud	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud
API	Available	Available	Available
Support modes	24/7 (Live rep), Online	Online	Business Hours, Online
Certifications	SOC 2, GDPR	SOC 2, GDPR, ISO 27001	SOC 2
Data residency	—	Global	US

Key differences between BASIS ID and Onfido

User satisfaction: BASIS ID scores higher with a 4.4-star average.
Deployment: BASIS ID supports SaaS/Web/Cloud; Onfido supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare BASIS ID vs Onfido vs The Closing Docs — and walk away knowing which one fits.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most Identity Verification Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	BASIS ID (10) Talk to an expert Talk to an expert	Onfido (311) Talk to an expert Talk to an expert	The Closing Docs (3) Talk to an expert Talk to an expert

Free PDF comparison

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Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

BASIS ID

Best for

Large Enterprises, Medium Business, Small Business

Onfido

Best for fraud prevention with advanced biometric and document ID verification.

Choose if

You need a hybrid AI and human expert identity verification process.
Your company operates in financial services, marketplaces, or gig economy sectors.
You require flexible, configurable workflows for medium to large teams.

Consider alternatives if

You are a startup with a very limited budget needing low-cost solutions.
You want simple, low-touch identity verification with easy integration.

The Closing Docs

Best for

Large Enterprises, Medium Business, Small Business

BASIS ID typically suits Large Enterprises and Medium Business. Onfido tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description	BASIS ID provides an easy way to verify customer data with AML/KYC compliance. Our powerful platform identifies fraud risks with liveness check, biometric facial recognition and ... Read More about BASIS ID	Onfido is an identity verification platform that helps safeguard companies against fraud by utilizing digital document ID and facial biometrics technologies. With only a photograph of an ID ... Read More about Onfido	The Closing Docs is the ideal software for income verification, helping you to make confident decisions in no time. Their advanced technology taps into the applicant's bank account to ... Read More about The Closing Docs
Entry Level Pricing	Not Available	Not Available	Starts from $10
Free Trial Availability	No free trial	No free trial	Get Free Trial
User Ratings Based on verified Spotsaas reviews	4.4 (2)	2.3 (155)	4.7 (7)
Best Company Size	—	51-500 employees500+ employees	—
	Get pricing help	Get pricing help	Get pricing help

Software Demo

Demo

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Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

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How big is your team?

We tailor recommendations to companies your size.

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How do BASIS ID, Onfido and The Closing Docs Compare on Features?

Total Features	6 Features	6 Features	6 Features
Unique Features	No unique features	No unique features	No unique features
	Get Quote	Get Quote	Get Quote

Compare BASIS ID, Onfido and The Closing Docs on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	Not Available	Not Available	$10
Pricing Plans	Not Available	Not Available	Not Available
Pricing Page	Pricing information not available	Pricing information not available
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported
Platforms Supported	Mobile - iOS Mobile - Android Installed - Windows Installed - Mac Browser Based (Cloud)	Mobile - iOS Mobile - Android Installed - Windows Installed - Mac Browser Based (Cloud)	Mobile - iOS Mobile - Android Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Available
	Get help choosing	Get help choosing	Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2	✓ Yes	✓ Yes	✓ Yes
HIPAA	✗ No	✗ No	✗ No
GDPR	✓ Yes	✓ Yes	—
ISO 27001	—	✓ Yes	—
Single Sign-On (SSO)	✓ Yes	✓ Yes	—
Multi-Factor Auth (MFA)	✓ Yes	✓ Yes	—
Data Encryption	✓ Yes	✓ Yes	✓ Yes
Audit Logs	✓ Yes	✓ Yes	—
Data Residency	—	🌐 Global	🇺🇸 US

BASIS ID vs Onfido User Reviews & Rating Comparison

User Ratings	4.4 (based on 2 reviews)	2.3 (based on 155 reviews)	4.7 (based on 7 reviews)
Rating Distribution	10 0 0 0 0	68 33 5 3 202	3 0 0 0 0
Spotsaas Editor’s POV generated by AI	Buyer sentiment Buyer sentiment is positive across 10 reviews, with strong overall satisfaction. What buyers like Easy customer data verification AML/KYC compliance Biometric facial recognition Common complaints May require technical integration Limited to identity verification Not suitable for all industries	Buyer sentiment Buyers generally express dissatisfaction with Onfido's usability and support despite strong verification technology. What buyers like Accuracy of biometric verification Comprehensive identity checks Automation features to streamline onboarding Common complaints Poor customer support Complex integration process	Buyer sentiment Buyer sentiment is very strong across 3 reviews, with consistently positive feedback.
Pros and Cons	Strong focus on compliance with AML/KYC Advanced biometric verification technology User-friendly dashboard for easy management Integration may be complex Limited to identity verification use cases	Advanced biometric verification using facial recognition and document checks Combination of automated checks with human expert review for accuracy Features that simplify onboarding such as auto-fill forms and glare detection Relatively low user rating (2.3/5) indicating possible reliability or usability issues Pricing is quotation-based with no public transparency	No pros or cons available for this product
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

List of Customers

Customers	AWS Experian DowJones	Orange Revolut Remitly	iBEC Jonis Realty Bulletproof

Media and Screenshots

Screenshots	2 Screenshots	No screenshots available.	No screenshots available.
Videos	2 Videos	1 Videos	3 Videos

Alternatives

Alternatives	Qualified Workvivo Kycaid	Prove ID 5 Mob.id Qualified	QuickFile 4.6 Neat 4.2 Doc.It Suite 4.6

Frequently asked questions

Which is better, BASIS ID or Onfido?: BASIS ID edges out the other on user ratings (4.4 vs 2.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do BASIS ID and Onfido offer a free trial?: Neither BASIS ID nor Onfido currently lists a free trial.
What is the starting price of BASIS ID vs Onfido?: BASIS ID starts at Contact for pricing. Onfido starts at Contact for pricing.
What are the top alternatives to BASIS ID?: Top alternatives to BASIS ID include Qualified, Workvivo, Kycaid, iStart, MemberCheck.
What are the top alternatives to Onfido?: Top alternatives to Onfido include Prove ID, Mob.id, Qualified, Workvivo, ID.me.

BASIS ID vs Onfido vs The Closing Docs Comparison

BASIS ID

Onfido

The Closing Docs

BASIS ID vs Onfido vs The Closing Docs — at a glance

Key differences between BASIS ID and Onfido

Compare BASIS ID vs Onfido vs The Closing Docs — and walk away knowing which one fits.

BASIS ID

Onfido

The Closing Docs

Download this BASIS ID vs Onfido vs The Closing Docs comparison

Biggest differences

Description

Entry Level Pricing

Free Trial Availability

User Ratings

Best Company Size

Software Demo

Demo

Get shortlist help from a software advisor

How big is your team?

How do BASIS ID, Onfido and The Closing Docs Compare on Features?

Compare BASIS ID, Onfido and The Closing Docs on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

BASIS ID vs Onfido User Reviews & Rating Comparison

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Related Blogs and Articles for Identity Verification Software

Frequently asked questions