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Compare Auralis vs Lorikeet AI

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Overview

Description

Auralis offers advanced, customized AI designed to streamline support operations by handling a significant portion of customer requests with speed and consistency, available 24/7. By ... Read More

Lorikeet AI is a powerful support agent that integrates smoothly into your team’s existing workflows to resolve complex issues efficiently. From handling delayed orders to replacing ... Read More

Entry Level Pricing
  • Starts from $499 , monthly
  • Starts from $500 , monthly
Free Trial Availability
  • No free trial
  • No free trial
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Software Demo

Demo

Lorikeet AI has not given any software demo yet

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Features

Total Features

15 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $499 , monthly
          • $500 , monthly
          Pricing Plans
          • ESSENTIALS

            $499

            /month

            • Integrates with any Helpdesk you use for ticketing and live agent handoff

            • Ingest and train our AI with your knowledgebase

            • websites

            Show more +

          • BUSINESS

            $4999

            /month

            • Everything in the Essentials plan

            • Advanced AI agents can call third-party systems to perform actions and fetch data

            • Additionally ingest data from complex sources

            Show more +

          • Enterprise

            Custom

            • MLOps and templating support

            • Real-time

            • advanced dashboard

            Show more +

          • Start

            $500

            /month

            • Tickets resolved / month Up to 750

            • Credits / month 500

            • Credit overage $100 per 100 credits or part thereof

            Show more +

          Other Details

          Organization Types supported
              Platforms Supported
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              Modes of support
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              API Support
              • Not Available
              • Not Available
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              User Reviews

              Expert's Review generated by AI

              Auralis is a powerful AI-driven solution that enhances customer support by automating routine tasks and providing consistent, 24/7 support. The platform helps businesses improve productivity, ...Read more

              Lorikeet AI is a robust and efficient support agent that enhances customer service by seamlessly integrating into existing workflows. It excels at resolving complex issues, such as delayed orders ...Read more

              Pros and Cons
              • Auralis is tailored to fit the unique needs of businesses, ensuring that it aligns with specific processes and enhances the efficiency of customer support teams.

              • By reducing the need for human intervention in basic tasks, Auralis helps businesses reduce operational costs while maintaining high service quality.

              • With its quick and consistent responses, Auralis enhances customer satisfaction by providing timely solutions to common queries, resulting in a smoother support process.

              • By automating repetitive tasks, Auralis significantly boosts the productivity of support teams, allowing them to focus on more complex and high-value interactions.

              • Over-reliance on AI might reduce the personal touch that some customers expect, which could impact satisfaction in cases where human empathy or judgment is critical.

              • While Auralis excels at automating basic tasks, complex or nuanced customer inquiries may require human intervention, potentially causing delays if escalation isn’t seamless.

              • By providing consistent, high-quality support, Lorikeet AI helps businesses improve overall customer satisfaction, building stronger relationships with clients.

              • When necessary, Lorikeet AI can escalate issues to human agents, ensuring that complex or sensitive situations are handled appropriately by experienced staff.

              • Lorikeet AI follows customized procedures for different tasks, allowing businesses to tailor the solution to their specific needs and maintain consistency in responses.

              • The AI is designed to handle complex customer issues such as delayed orders and compromised credit cards, ensuring timely and accurate resolutions.

              • There may be a slight learning curve for teams to fully understand and leverage Lorikeet AI’s capabilities to their advantage, particularly during initial implementation.

              • Despite its high-quality support, AI-driven responses may lack the personal touch that human agents can provide, potentially reducing the emotional connection in customer interactions.

              Integrations

              Integration with other apps

              No Integration information available.

              Customers

              Customers
              Popeyes

              Popeyes

              On the Move

              On the Move

              Bellicon

              Bellicon

              Breeze

              Breeze

              Stashaway

              Stashaway

              AMBER

              AMBER

              Media and Screenshots

              Screenshots
              AURALIS

              3 Screenshots

              Lorikeet

              3 Screenshots

              Videos
              video-0

              1 Videos

              No videos available.

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Neither Auralis nor Lorikeet AI offers a free trial.

              Auralis is designed for Large Enterprises, Medium Business and Small Business.

              Lorikeet AI is designed for Large Enterprises, Medium Business and Small Business.

              Pricing for Auralis Starts at $499/month when monthly whereas for Lorikeet AI Starts at $500/month when monthly.

              Some top alternatives to Auralis includes and undefined.

              Some top alternatives to Lorikeet AI includes and undefined.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].