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Compare Atomicwork vs KNO Plus

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Overview

Description

Atomicwork is an advanced service management platform designed to modernize ITSM (IT Service Management) and automate enterprise workflows. By streamlining IT operations and automating ... Read More

KNO Plus allows businesses to quickly build and deploy generative AI-based assistants tailored to their specific data in just seconds. With the flexibility to train these assistants using ... Read More

Entry Level Pricing
  • Starts from $90 , yearly
  • Not Available
Free Trial Availability
  • No free trial
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Software Demo

Demo

Features

Total Features

11 Features

12 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $90 , yearly
          • Not Available
          Pricing Plans
          • Professional

            $90

            /user/year

            • One workspace for the company

            • Service requests and approvals

            • No-code workflow builder

            Show more +

          • Business

            Custom

            • Custom workspaces for each team

            • IT service management platform

            • External app triggers and actions

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          • Enterprise

            Custom

            • Purpose-built AI Agents

            • Custom roles and data governance

            • Unlimited API access

            Show more +

          • Not Available

          Other Details

          Organization Types supported
              Platforms Supported
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              Modes of support
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              API Support
              • Not Available
              • Not Available
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              User Reviews

              Expert's Review generated by AI

              Atomicwork is an advanced platform designed to streamline IT Service Management (ITSM) by automating routine tasks and optimizing workflows. It boosts efficiency, reduces response times, and ...Read more

              KNO Plus is a robust platform that allows businesses to quickly deploy highly customizable generative AI assistants, tailored to their specific data and needs. Its flexibility in training on any ...Read more

              Pros and Cons
              • The platform helps businesses become more agile, enabling them to respond faster to internal and external changes, fostering a more adaptive work environment.

              • Atomicwork empowers organizations to deliver better service outcomes through optimized IT processes and improved operational workflows.

              • The platform’s automation capabilities help reduce service request resolution times, improving both efficiency and the user experience.

              • By automating routine tasks, Atomicwork enhances productivity, allowing IT teams to focus on more complex issues and strategic projects.

              • Heavy reliance on automation could reduce the personal touch in certain IT support scenarios, which may be important for specific business functions.

              • While the platform offers great automation, businesses with very specific or niche needs may find the level of customization available to be limited.

              • The ability to optimize the assistant's performance based on real-time data empowers businesses to deliver more efficient, personalized, and high-quality customer service, ultimately boosting satisfaction and engagement.

              • By providing insights into user queries and matching them with available data, KNO Plus helps businesses gain valuable understanding of customer needs, enabling informed decision-making and optimization of customer interactions.

              • KNO Plus allows businesses to deploy AI assistants across their preferred communication channels, making it easier to engage with customers across various platforms like web, email, and messaging apps.

              • The platform offers the flexibility to train assistants using any data source, enabling businesses to tailor the AI to their unique needs and use cases. This customization ensures the assistants can perform tasks specific to the business environment.

              • The effectiveness of KNO Plus relies heavily on the quality and relevance of the data provided. Businesses with incomplete or poor-quality data may experience limitations in the AI assistant’s performance.

              • Depending on the scale of deployment and customization, KNO Plus could become a relatively expensive solution for smaller businesses, especially when factoring in the costs of data integration and ongoing training.

              Integrations

              Integration with other apps

              No Integration information available.

              Customers

              Customers
              zuora

              zuora

              DBS

              DBS

              Angel One

              Angel One

              Media and Screenshots

              Screenshots
              Atomicwork

              5 Screenshots

              KNO Plus

              4 Screenshots

              Videos
              video-0

              1 Videos

              video-0

              1 Videos

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              KNO Plus offers Free Trial, but Atomicwork does not.

              Atomicwork is designed for Large Enterprises, Medium Business and Small Business.

              KNO Plus is designed for Medium Business, Small Business and Large Enterprises.

              The starting price of Atomicwork begins at $90/user/year when yearly, while pricing details for KNO Plus are unavailable.

              Some top alternatives to Atomicwork includes and undefined.

              Some top alternatives to KNO Plus includes and undefined.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].