Which is better, Amwell or Coviu?

Coviu edges out Amwell based on user ratings across 23 reviews. That said, the best pick depends on your workflow — Amwell may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between Amwell and Coviu?

Key differences between Amwell and Coviu include free trial availability (Coviu offers one, Amwell does not). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both Amwell and Coviu offer a Free trial?

Coviu offers Free Trial, but Amwell does not.

Who are the typical users of Amwell?

Amwell is designed for Individuals, Large Enterprises, Medium Business, Small Business.

Who are the typical users of Coviu?

Coviu is designed for Individuals, Large Enterprises, Medium Business, Small Business.

What is the starting price of Amwell and Coviu?

Pricing details for both Amwell and Coviu are unavailable.

What are the best alternatives to Amwell?

Some top alternatives to Amwell include Chiron Health, 1upHealth, Mend, eVisit, VCDoctor.

What are the best alternatives to Coviu?

Some top alternatives to Coviu include Chiron Health, AnywhereCare, Amwell, CloudVisit Telemedicine, Spruce.

Amwell vs Coviu vs Mend Comparison

Last updated: May 20, 2026

Amwell

3.3(2,124 reviews)

Starting at Contact for pricing

Individuals
Large Enterprises

Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features include both computerized and manual…

View Pricing Read Reviews

Coviu

5.0(23 reviews)

Starting at Contact for pricing

Free Trial
Individuals
Large Enterprises

Coviu is a telemedicine software platform that allows physician offices to expand their care into their communities. Coviu's proprietary technology brings a tablet and camera to every home, giving families instant access…

View Pricing Read Reviews

Mend

4.5(289 reviews)

Starting at Contact for pricing

Individuals
Large Enterprises

Mend is a health platform designed with the healthcare team in mind. Mend is different from other telemedicine applications, and allows team to connect with patients anywhere, anytime. Mend empowers the healthcare team t…

View Pricing Read Reviews

Coviu leads on user satisfaction with a 5.0-star rating across 23 reviews.

Amwell vs Coviu vs Mend — at a glance

Feature	Amwell	Coviu	Mend
Rating	3.3 / 5	5.0 / 5	4.5 / 5
Reviews	2,124	23	289
Starting price	Contact for pricing	Contact for pricing	Contact for pricing
Free trial	No	Yes	No
Free version	No	No	No
Best for	Individuals, Large Enterprises, Medium Business	Individuals, Large Enterprises, Medium Business	Individuals, Large Enterprises, Medium Business
Category	Telemedicine Software	Telemedicine Software	Telemedicine Software
Platforms	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API	—	—	—
Support modes	Business Hours	Business Hours, Online	24/7 (Live rep), Business Hours, Online
Certifications	SOC 2, HIPAA, GDPR	HIPAA, GDPR	SOC 2, HIPAA, GDPR
Data residency	US	US	US

Key differences between Amwell and Coviu

Free trial: Coviu offers a free trial; Amwell does not.
User satisfaction: Coviu scores higher with a 5.0-star average.
Deployment: Amwell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Coviu supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Amwell vs Coviu vs Mend — and walk away knowing which one fits.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	Amwell Talk to an expert Talk to an expert	Coviu Talk to an expert Talk to an expert	Mend Talk to an expert Talk to an expert

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Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Amwell

Best for medium to large healthcare organizations needing integrated telemedicine tools.

Choose if

You require a telemedicine platform combining computerized and manual diagnosis by licensed U.S. physicians.
You want integrated patient monitoring features like blood pressure and weight scale tracking within the app.
You value a simple, intuitive interface that mimics face-to-face physician visits.

Consider alternatives if

You are a small clinic without existing telemedicine infrastructure or limited budget transparency.
You need a solution with clearly published pricing and consistently high user satisfaction ratings.

Coviu

Best for physician offices needing easy, community-focused telemedicine solutions.

Choose if

You want simple, secure scheduling and point-of-care communication.
You need proprietary tech enabling tablet and camera access in patients' homes.
You require support for remote prescription access and community healthcare expansion.

Consider alternatives if

Your organization lacks reliable internet access for consistent telemedicine use.
You need highly specialized telemedicine equipment beyond standard video consultations.

Mend

Best for healthcare teams needing empathetic, flexible telemedicine patient connections.

Choose if

You are a healthcare provider or team seeking to improve patient engagement remotely.
You want a telemedicine platform that emphasizes empathy and actionable patient feedback.
You need a solution that increases patient satisfaction while reducing operational expenses.

Consider alternatives if

Your organization is outside the healthcare industry or lacks remote patient interaction needs.
You require transparent pricing and detailed feature information upfront for evaluation.

Amwell: Best for medium to large healthcare organizations needing integrated telemedicine tools. Coviu: Best for physician offices needing easy, community-focused telemedicine solutions.

Description	Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features ... Read More about Amwell	Coviu is a telemedicine software platform that allows physician offices to expand their care into their communities. Coviu's proprietary technology brings a tablet and camera to every home, ... Read More about Coviu	Mend is a health platform designed with the healthcare team in mind. Mend is different from other telemedicine applications, and allows team to connect with patients anywhere, anytime. Mend ... Read More about Mend
Free Trial Availability	No free trial	Get Free Trial	No free trial
Spotsaas Score What's this? ↗	9.6/10	8.2/10	8.5/10
User Ratings Based on verified Spotsaas reviews	3.3 (2124)	5 (23)	4.5 (289)
Best Company Size	Medium BusinessLarge Enterprises	Small businessesLarge enterprises	Small BusinessLarge Enterprises
	Get pricing help	Get pricing help	Get pricing help

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

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How big is your team?

We tailor recommendations to companies your size.

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How do Amwell, Coviu and Mend Compare on Features?

Total Features	9 Features	5 Features	7 Features
Unique Features	No unique features	No unique features	No unique features
	Get Quote	Get Quote	Get Quote

Compare Amwell, Coviu and Mend on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Pricing Page	Pricing information not available
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Not Available	Not Available
	Get help choosing	Get help choosing	Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2	✓ Yes	—	✓ Yes
HIPAA	✓ Yes	✓ Yes	✓ Yes
GDPR	✓ Yes	✓ Yes	✓ Yes
Single Sign-On (SSO)	✓ Yes	✓ Yes	✓ Yes
Multi-Factor Auth (MFA)	✓ Yes	✓ Yes	✓ Yes
Data Encryption	✓ Yes	✓ Yes	✓ Yes
Audit Logs	✓ Yes	✓ Yes	✓ Yes
Data Residency	🇺🇸 US	🇺🇸 US	🇺🇸 US

Amwell vs Coviu User Reviews & Rating Comparison

User Ratings	3.3 (based on 2124 reviews)	5 (based on 23 reviews)	4.5 (based on 289 reviews)
Rating Distribution	0 0 0 0 0	0 0 0 0 0	0 0 0 0 0
Spotsaas Editor’s POV generated by AI	Buyer sentiment User sentiment is mixed with appreciation for ease of use but concerns about pricing and feature limitations. What buyers like Ease of use Physician interaction quality Prescription management Common complaints Pricing transparency Feature limitations	Buyer sentiment Buyers express strong satisfaction with Coviu's ease of use and ability to facilitate remote patient care, though some desire clearer pricing and better integration options. What buyers like Ease of use Effective remote communication Patient accessibility Common complaints Pricing transparency Integration limitations	Buyer sentiment Buyers generally appreciate Mend for improving patient connection and satisfaction but note the lack of pricing transparency and detailed feature information. What buyers like Patient connectivity Ease of use for healthcare teams Improved patient satisfaction Common complaints Pricing opacity Limited feature details
Pros and Cons	Intuitive interface comparable to face-to-face visits Integration of computerized and manual diagnosis by licensed U.S. physicians Features like electronic prescriptions with refill reminders Pricing is quotation based and not publicly available Moderate user rating (3.3 out of 5) indicating mixed user satisfaction	Easy scheduling and secure point-of-care communication Proprietary technology enabling tablet and camera access in patients' homes Supports remote prescription access Pricing details are not publicly available Limited information on integration with existing EHR systems	Enables connection with patients anywhere, anytime Focuses on empathy and actionable feedback Increases patient satisfaction while lowering expenses Pricing is not publicly available Limited information on specific features and integrations
	Read reviews	Read reviews	Read reviews

Media and Screenshots

Screenshots	No screenshots available.	3 Screenshots	No screenshots available.

Alternatives

Alternatives	Chiron Health 1upHealth Mend 4.5	Chiron Health AnywhereCare Amwell 3.3	VCDoctor Teledentix eVisit 2.3

Frequently asked questions

Which is better, Amwell or Coviu?: Coviu edges out the other on user ratings (5.0 vs 3.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Amwell and Coviu offer a free trial?: Coviu offers a free trial. Amwell does not.
What is the starting price of Amwell vs Coviu?: Amwell starts at Contact for pricing. Coviu starts at Contact for pricing.
What are the top alternatives to Amwell?: Top alternatives to Amwell include Chiron Health, 1upHealth, Mend, eVisit, VCDoctor.
What are the top alternatives to Coviu?: Top alternatives to Coviu include Chiron Health, AnywhereCare, Amwell, CloudVisit Telemedicine, Spruce.

Amwell vs Coviu vs Mend Comparison

Amwell

Coviu

Mend

Amwell vs Coviu vs Mend — at a glance

Key differences between Amwell and Coviu

Compare Amwell vs Coviu vs Mend — and walk away knowing which one fits.

Amwell

Coviu

Mend

Download this Amwell vs Coviu vs Mend comparison

Biggest differences

Description

Free Trial Availability

Spotsaas Score

User Ratings

Best Company Size

Get shortlist help from a software advisor

How big is your team?

How do Amwell, Coviu and Mend Compare on Features?

Compare Amwell, Coviu and Mend on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

Amwell vs Coviu User Reviews & Rating Comparison

Media and Screenshots

Screenshots

Alternatives

Related Blogs and Articles for Telemedicine Software

Frequently asked questions