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Amwell vs ACETIAM vs AGNES Interactive Comparison

Last updated:

Amwell

3.3(2,124 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features include both computerized and manual…

ACETIAM

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

Acetiam is an integrated software solution optimized for mobile technology to enable telemedicine and tele-mental health applications. The software has been designed to complement the care provided by a healthcare profes…

AGNES Interactive

Starting at Contact for pricing

  • Individuals
  • Medium Business

AGNES is an innovative, interactive software solution designed to enhance the quality and accessibility of telemedicine consultations. The AGNES system offers many benefits including: immediate remote access to a license…

Amwell leads on user satisfaction with a 3.3-star rating across 2,124 reviews.

Amwell vs ACETIAM vs AGNES Interactive — at a glance

FeatureAmwellACETIAMAGNES Interactive
Rating3.3 / 5
Reviews2,124
Starting priceContact for pricingContact for pricingContact for pricing
Free trial No No No
Free version No No No
Best forIndividuals, Large Enterprises, Medium BusinessIndividuals, Large Enterprises, Medium BusinessIndividuals, Medium Business, Small Business
CategoryTelemedicine SoftwareTelemedicine SoftwareTelemedicine Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud
API
Support modesBusiness HoursOnlineOnline
CertificationsSOC 2, HIPAA, GDPRHIPAASOC 2, HIPAA
Data residencyUSUSUS

Key differences between Amwell and ACETIAM

  • Deployment: Amwell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; ACETIAM supports SaaS/Web/Cloud.

Compare Amwell vs ACETIAM vs AGNES Interactive — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Amwell
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ACETIAM
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AGNES Interactive
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Biggest differences

Start here before you go deeper into features.

Amwell

Best for medium to large healthcare organizations needing integrated telemedicine tools.

Choose if
  • You require a telemedicine platform combining computerized and manual diagnosis by licensed U.S. physicians.
  • You want integrated patient monitoring features like blood pressure and weight scale tracking within the app.
  • You value a simple, intuitive interface that mimics face-to-face physician visits.
Consider alternatives if
  • You are a small clinic without existing telemedicine infrastructure or limited budget transparency.
  • You need a solution with clearly published pricing and consistently high user satisfaction ratings.

ACETIAM

Best for

Individuals, Large Enterprises, Medium Business

AGNES Interactive

Best for

Individuals, Medium Business, Small Business

Amwell typically suits Individuals and Large Enterprises. ACETIAM tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features ... Read More about Amwell

Acetiam is an integrated software solution optimized for mobile technology to enable telemedicine and tele-mental health applications. The software has been designed to complement the care ... Read More about ACETIAM

AGNES is an innovative, interactive software solution designed to enhance the quality and accessibility of telemedicine consultations. The AGNES system offers many benefits including: ... Read More about AGNES Interactive

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.6/10

8.1/10

7.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Medium BusinessLarge Enterprises
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How do Amwell, ACETIAM and AGNES Interactive Compare on Features?

Total Features

9 Features

7 Features

3 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
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Get Quote

Compare Amwell, ACETIAM and AGNES Interactive on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Other Details

Organization Types supported

  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers

Platforms Supported

  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)

Modes of support

  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

API Support

  • Not Available
  • Not Available
  • Not Available
Get help choosing
Get help choosing
Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2

✓ Yes
✓ Yes

HIPAA

✓ Yes
✓ Yes
✓ Yes

GDPR

✓ Yes

Single Sign-On (SSO)

✓ Yes

Multi-Factor Auth (MFA)

✓ Yes

Data Encryption

✓ Yes
✓ Yes

Audit Logs

✓ Yes

Data Residency

🇺🇸 US
🇺🇸 US
🇺🇸 US

Amwell vs ACETIAM User Reviews & Rating Comparison

User Ratings

3.3

(based on 2124 reviews)

No reviews available for the product

No reviews available for the product

Rating Distribution

0

0

0

0

0

No reviews available for this product

No reviews available for this product

Spotsaas Editor’s POV generated by AI

Buyer sentiment

User sentiment is mixed with appreciation for ease of use but concerns about pricing and feature limitations.

What buyers like

  • Ease of use
  • Physician interaction quality
  • Prescription management

Common complaints

  • Pricing transparency
  • Feature limitations

What buyers like

  • Mobile-optimized telemedicine
  • Integrated with other systems
  • Supports mental health applications

Common complaints

  • Limited offline capabilities
  • May require technical support
  • Dependent on internet access

What buyers like

  • Immediate remote clinician access
  • Real-time communication options
  • Integrated patient medical records

Common complaints

  • Limited to telemedicine consultations
  • Requires stable internet connection
  • Potential privacy concerns

Pros and Cons

  • Intuitive interface comparable to face-to-face visits

  • Integration of computerized and manual diagnosis by licensed U.S. physicians

  • Features like electronic prescriptions with refill reminders

  • Pricing is quotation based and not publicly available

  • Moderate user rating (3.3 out of 5) indicating mixed user satisfaction

  • Mobile optimization enhances accessibility.

  • Integration capabilities improve workflow efficiency.

  • Supports mental health services effectively.

  • Limited functionality without internet.

  • May need technical support for integration.

  • Facilitates immediate access to healthcare professionals, improving patient satisfaction.

  • Offers a user-friendly interface for both patients and clinicians.

  • Integrates seamlessly with existing electronic health records.

  • May require training for effective use.

  • Limited offline capabilities.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Frequently asked questions

Which is better, Amwell or ACETIAM?
Amwell edges out the other on user ratings (3.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Amwell and ACETIAM offer a free trial?
Neither Amwell nor ACETIAM currently lists a free trial.
What is the starting price of Amwell vs ACETIAM?
Amwell starts at Contact for pricing. ACETIAM starts at Contact for pricing.
What are the top alternatives to Amwell?
Top alternatives to Amwell include Chiron Health, 1upHealth, Mend, eVisit, VCDoctor.
What are the top alternatives to ACETIAM?
Top alternatives to ACETIAM include 1upHealth, MyClinic, Amwell, Practice Fusion, Doxy.me.

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