Amazon Neptune vs AWS AppSync Comparison
Amazon Neptune
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
Introducing Amazon Neptune - the ultimate solution for building and managing graph database applications. With advanced tools and a fully-managed service, Neptune allows for seamless execution of identity, knowledge, and…
AWS AppSync
Starting at $0.04
- Large Enterprises
- Medium Business
AWS AppSync is real-time data as a service solution that allows developers to build universal web and mobile applications using the APIs they prefer through a single AWS managed app. The service can be thought of as an i…
AWS AppSync leads on user satisfaction with a 4.2-star rating across 99 reviews.
Amazon Neptune vs AWS AppSync — at a glance
| Feature | Amazon Neptune | AWS AppSync |
|---|---|---|
| Rating | 4.0 / 5 | 4.2 / 5 |
| Reviews | 13 | 99 |
| Starting price | Contact for pricing | $0.04 |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Database as a Service (DBaaS) Provider | iPaaS Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | Online | Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | SOC 2 |
| Data residency | US | US |
Key differences between Amazon Neptune and AWS AppSync
- Pricing: AWS AppSync starts at $0.04. Amazon Neptune pricing is not publicly listed.
- Free trial: Amazon Neptune offers a free trial; AWS AppSync does not.
- User satisfaction: AWS AppSync scores higher with a 4.2-star average.
- Deployment: Amazon Neptune supports SaaS/Web/Cloud; AWS AppSync supports SaaS/Web/Cloud.
Amazon Neptune vs AWS AppSync — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Database as a Service (DBaaS) Provider tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for high-performance, multi-language graph database applications in AWS environments.
- You need to run over 100,000 graph queries per second with low latency.
- You require support for multiple open-source graph query languages like Gremlin and openCypher.
- You want a fully managed graph database integrated with the AWS ecosystem to reduce operational overhead.
- Your team lacks specialized graph database expertise and prefers simpler relational databases.
- You need transparent, straightforward pricing without complex quotation-based models.
Large Enterprises, Medium Business, Small Business
Amazon Neptune typically suits Large Enterprises and Medium Business. AWS AppSync tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Introducing Amazon Neptune - the ultimate solution for building and managing graph database applications. With advanced tools and a fully-managed service, Neptune allows for seamless ... Read More about Amazon Neptune | AWS AppSync is real-time data as a service solution that allows developers to build universal web and mobile applications using the APIs they prefer through a single AWS managed app. The ... Read More about AWS AppSync |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees500+ employees | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
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Compare Amazon Neptune and AWS AppSync on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available |  |
Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✓ Yes | ✗ No |
GDPR | ✓ Yes | — |
ISO 27001 | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Amazon Neptune User Reviews & Rating Comparison
User Ratings | 4 (based on 13 reviews) | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users appreciate Amazon Neptune's high performance and multi-language support but note concerns about pricing transparency and complexity. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 100 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  ADP  Cox Automotive  Careem |  Sky Italia  HyperTrack  The BMW Group |
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Media and Screenshots
Screenshots | No screenshots available. |  1 Screenshots |
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Videos |  1 Videos |  2 Videos |
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Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Amazon Neptune or AWS AppSync?
- AWS AppSync edges out the other on user ratings (4.2 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Amazon Neptune and AWS AppSync offer a free trial?
- Amazon Neptune offers a free trial. AWS AppSync does not.
- What is the starting price of Amazon Neptune vs AWS AppSync?
- Amazon Neptune starts at Contact for pricing. AWS AppSync starts at $0.04.
- What are the top alternatives to Amazon Neptune?
- Top alternatives to Amazon Neptune include Hasura, Dgraph, Neo4j Graph Database, Nebula Graph, Oracle Spatial and Graph.
- What are the top alternatives to AWS AppSync?
- Top alternatives to AWS AppSync include Graphite, API Fuse, AWS Amplify, Hasura, Dgraph.