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Compare Akita vs SmartKarrot

Akita - Customer Success Software
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Overview

Description

Akita is a free, open source Customer Success platform for managing support and sales operations within an organization. It features unlimited agents and live chat, lead capture and email ... Read More

SmartKarrot is a customer success platform that allows businesses to find effective approaches to onboarding, nurturing, and driving customer growth. It offers a 360° view of customer ... Read More

Entry Level Pricing
  • Starts from $160 , Billed Yearly
  • Starts from $499 , Billed Yearly
Free Trial Availability
  • No free trial
  • Free Trial available
User Ratings

3.4

(3)

4.6

(19)
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Software Demo

Demo

Akita has not given any software demo yet

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Pricing

Pricing Option
      Starting From
      • $160 , Billed Yearly
      • $499 , Billed Yearly
      Pricing Plans
      • Akita

        • Includes 3 Users

        • Single View of the Customer

        • Unlimited Customer Health Scores

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      • Starter Plan

        • Up to 5 users

        • Segmentation

        • Notifications

        Show more +

      • SMB Plan

        • Up to 15 users

        • Segmentation

        • Notifications

        Show more +

      • Custom

        • Unlimited users

        • Private cloud

        • Transaction per Average user based

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      Pricing Pageakita pricingsmartkarrot pricing

      Other Details

      Organization Types supported
      • Small Business
      • Large Enterprises
      • Medium Business
      • Individuals
      • Freelancers
      • Small Business
      • Large Enterprises
      • Medium Business
      • Individuals
      • Freelancers
      Platforms Supported
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
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      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      0

      Very Good

      1

      Good

      0

      Poor

      0

      Terible

      0

      Excellent

      30

      Very Good

      3

      Good

      1

      Poor

      0

      Terible

      0

      Expert's Review generated by AI

      No Expert ai Review available for the product

      SmartKarrot CS has received consistently positive feedback from users over the past year, praising its extensive range of features that help in staying organized and monitoring activities. Users ...Read more

      Pros and Cons
      • Comprehensive platform for managing client onboarding and tracking health scores, improving workflows and efficiency.

      • Supportive team that provides valuable insights, assistance, and guidance towards achieving goals.

      • Insights, graphical representations, and health score tracking aid in analyzing data and optimizing procedures.

      • User-friendly interface with customizable fields for client tracking and task management.

      • Updates to the platform can lead to disruptions in user experiences.

      • Richness of features may be overwhelming, with some users finding the platform slightly complex.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Customers

      Customers

      No Customers information available.

      Engagedly

      Engagedly

      eLerning Industry

      eLerning Industry

      Laalsa

      Laalsa

      Media and Screenshots

      Screenshots

      No screenshots available.

      Dashboard

      1 Screenshots

      Videos

      No videos available.

      video-0

      1 Videos

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      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      SmartKarrot offers Free Trial, but Akita does not.

      Akita is designed for Large Enterprises, Medium Business and Small Business.

      SmartKarrot is designed for Medium Business and Small Business.

      Pricing for Akita Starts at $160/Month when Billed Yearly whereas for SmartKarrot Starts at $499/Month when Billed Yearly.

      Some top alternatives to Akita includes Parlor, ClientSuccess, Custify, Salesmachine, Catalyst, Gainsight CS, Freshdesk Customer Success, CogniSaaS and Freshdesk Customer Success (Formely Freshsuccess).

      Some top alternatives to SmartKarrot includes Parlor, ClientSuccess, ProsperStack, Custify, UserIQ, Salesmachine, Gainsight CS, Freshdesk Customer Success and Freshdesk Customer Success (Formely Freshsuccess).

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].