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Compare Abbot vs ConverSight.ai

Abbot - Conversation Intelligence Software
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Overview

Description

Abbot lets customer service teams manage and optimize their conversations in Slack. The Smart Priority Queue feature ensures all important messages are answered first, and you can designate ... Read More

ConverSight.ai is an AI-driven supply chain optimization platform that pairs insights from diverse datasets to streamline repetitive processes and recommend the most sensible solution. By ... Read More

Entry Level Pricing
  • Starts from $49
  • Not Available
Free Trial Availability
  • No free trial
User Ratings

4.7

(16)
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Software Demo

Demo

Features

Total Features

9 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $49
          • Not Available
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Not Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          Excellent

          26

          Very Good

          4

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Abbot brings a refreshing and highly practical approach to managing customer service conversations directly within Slack. I was particularly impressed by its Smart Priority Queue, which ensures ...Read more

          ConverSight has garnered a wave of positive feedback over the past year, with users highlighting its fast development, fresh perspectives, and sharp staff. The platform's versatility stands out, ...Read more

          Pros and Cons
          • Automatically surfaces the most important customer messages, ensuring critical issues are addressed first without manual triage.

          • Helps maintain service-level expectations by setting clear timeframes for responses and resolutions.

          • Allows for workflow automation based on predefined triggers, reducing repetitive tasks and increasing efficiency.

          • Offers seamless escalation workflows by connecting with existing incident management tools, especially beneficial during critical outages.

          • Designed primarily for Slack, which limits flexibility for teams using other platforms like Microsoft Teams or Discord.

          • Lacks in-depth analytics or historical insights that some larger support teams might need for performance tracking and optimization.

          • Versatile platform with a range of applications seamlessly integrating into various operations.

          • Responsive and knowledgeable staff providing excellent customer experience.

          • Custom dashboard for instant access to daily information.

          • Intuitive data extraction and management, user-friendly even for non-developers.

          • Personal attention may not always be as timely as desired.

          • Limited marketplace for additional apps and connectors.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          M

          M

          Cargill

          Cargill

          CEAT

          CEAT

          Media and Screenshots

          Screenshots
          Marketing Overview

          3 Screenshots

          No screenshots available.

          Videos
          video-0

          1 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Abbot offers Free Trial, but ConverSight.ai does not.

          Abbot is designed for Large Enterprises, Medium Business and Small Business.

          ConverSight.ai is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Abbot begins at $49/Month, while pricing details for ConverSight.ai are unavailable.

          Some top alternatives to Abbot includes Conversica, Konverse AI, Conversational AI Bot, SkylerAI, q&ai Technologies, HelpCrunch, Convin, ContactEngine and Conversocial.

          Some top alternatives to ConverSight.ai includes NordPass, Conversational AI Bot, OneBot, DataChat, Sona.AI, Observe.AI, Cognigy Insights, Convin and Avoma.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].