Endpoint Protection Software discussions

I'm interested in hearing what others think about endpoint management solutions like ninjaone. What are the challenges you face and what features do you find most useful?

we have a mixed environment with both Windows and macOS machines. can SuperOps endpoint management handle macOS devices?

i’m part of a small IT team, and we need to support users remotely. how does the remote access feature work in SuperOps Endpoint Management?

we’re worried about making changes to endpoints without proper oversight. how does SuperOps manage the approval process for updates or changes?

can someone explain how the remote access feature works in ninjaone? is it secure and easy to set up?

we're using a few other IT tools for ticketing and documentation. does ninjaone support integrations with any of these?

we're looking for a tool that can help with keeping all our software updated. does SuperOps Endpoint Management include patch management?

i’m looking into endpoint management solutions for our 8-person team. any experiences or thoughts on what to consider when choosing a tool like SuperOps?

our team uses several other tools for project management and billing. does SuperOps integrate with other software?

if we run into issues, what kind of support does SuperOps provide for troubleshooting?