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9.3

Spot Score

Zuper - Field Service Management Software

Zuper Reviews in June 2025: User Ratings, Pros & Cons

Streamline your field service operations with Zuper.

4.9

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Zuper Reviews & Ratings

4.9

Excellent

Based on 38 ratings & 26 reviews

Rating Distribution

Excellent

(23)

Very Good

(2)

Good

(0)

Poor

(0)

Terible

(1)

Expert's Review

Zuper has received overwhelmingly positive feedback from users over the past 12 months. One of the standout strengths highlighted by users is the exceptional customer support provided by the Zuper team. Customers appreciate the team's dedication to helping them tailor the product to their specific needs, ensuring a seamless experience. The app integration and ...Read more

Zuper pros and cons

  • Seamless app integration and streamlined workflow, saving time and effort for users.

  • Efficient field work management with clear task assignment and tracking capabilities.

  • Scalability in dispatching processes, adaptability to various service partners through APIs and Zapier connections.

  • User-friendly interface and mobile application for easy field team management.

  • Lack of clarity on pricing details on the website.

  • Some features may require developer intervention or technical knowledge for effective utilization.

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Showing 21-26 out of 26

JM

Justin M

04/26/23

5 out of 5

"Next best thing to building your own custom app"

What do you like best about Zuper? I have tried many field service softwares, looking for the best fit for our company. All of them are lacking in one area or another. I was looking into pricing getting my own app built, when I found Zuper here on G2. Zuper allows you granular control of processes, similar to a Microsoft Access level of control. No coding is required, but you are not stuck in a one-size-fits-all box. You can utilize triggers, webhooks, dependant fields and much more. ...

Read more

JM

Justin M

04/26/23

5 out of 5

"Next best thing to building your own custom app"

What do you like best about Zuper? I have tried many field service softwares, looking for the best fit for our company. All of them are lacking in one area or another. I was looking into pricing getting my own app built, when I found Zuper here on G2. Zuper allows you granular control of processes, similar to a Microsoft Access level of control. No coding is required, but you are not stuck in a one-size-fits-all box. You can utilize triggers, webhooks, dependant fields and much more. ...

Read more

SV

suganya v

02/14/23

4 out of 5

"A must use app for field service"

What do you like best about Zuper? Quality support, and i want to specify the agent name Abiramy who is on tech support. She is a good asset and she helped us in all our query and knowledge transfer. one thing, in particular, is timely response and follow-up from Abiramy. Zuper pro is a good app but we need some adjustments to be made as well. What do you dislike about Zuper? some times integration to our own billing software might cause duplicate entries, we need to explore more on the app ...

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YL

Yoni L

02/06/23

4.5 out of 5

"Seriously Powerful Platform, Intuitive and Easy to Use"

What do you like best about Zuper? Zuper Pro is a powerful tool for any field service management team. The ability for back-offices to efficiently and easily dispatch their technicians is astounding. What do you dislike about Zuper? Can't think of anything. Zuper's team has attended to any problems we've encountered. Their customer service is available and ready, and willing to help. It's been great working with them so far. What problems is Zuper solving and how is that benefiting ...

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JK

Joseph K

12/12/22

4.5 out of 5

"Amazing!"

What do you like best about Zuper? The UI is simple and easy. The API integration is a snap. The Zuper product itself is a huge asset to our organization. The only thing better than the product is the sales and implementation team. They answered all of our questions and even jumped on a call with us several times to answer questions over the Thanksgiving break. Amazing! What do you dislike about Zuper? The install did take a bit longer than we had anticipated up front. This is partially our ...

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EM

Eduard M

10/28/22

4.5 out of 5

"Master managing remote teams"

What do you like best about Zuper? Time Saver - job tasks can be felt as low value, and repetitive, however, smarter ways can not only simplify and bring more visibility but also eliminate manual work. That makes both in-office and field teams feel cared, valued, and involved as ONE team. Integrated with over 35 well-known Saas applications it allows data to be easily exchanged (accounting, ticketing, etc). A particular feature is asset management that holds all hardware movements within ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].