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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 6081-6090 out of 6134

A

Anonymous

11/09/18

4 out of 5

The best for your meetings

What do you like best? It is an easy to use application, you can make your meetings without problems, the audio and video are excellent, and the rest of the tools are the same, the chat works very well, you can record the meetings and save them on your PC or in the cloud, It is multiplatform which makes it one of the best in its kind What do you dislike? In the free version there can only be two people in the rooms, to make meetings with more people or video conferences you must have ...

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A

Anonymous

11/08/18

4 out of 5

Zoom - an excellent source for business meetings

What do you like best? Zoom is great for having meetings with your business. The audio and video quality has always been fantastic, and I have never experienced interruptions when using to software at all. For a free software, the video quality is very good, as it is very clear to see who you are talking with. The log in process is super simple, you just download the app to your computer and then make an account and begin to use it. You don't even have to pay for it either, which is a ...

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A

Anonymous

11/08/18

5 out of 5

Very useful, easy to use, and convenient

What do you like best? It's very easy to use and a great way to hold meetings with people who may not be in your area. I work in MLM, so my team uses it all the time for training, meetings, brainstorming, etc. It is super convenient as it can be used on your desktop computer, laptop, tablet, mobile phone, anything with internet connection. You can use it anywhere! It's great for companies that have a lot of offices, employees who work from home, small businesses, multilevel marketing, and ...

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A

Anonymous

11/03/18

4 out of 5

Enterprise-grade Online Conferencing

What do you like best? Ability to host and start meetings on-demand, even on the free plan. In fact, the free plan is more than sufficient for small- to medium-scale enterprises with non-executive level meetings! What do you dislike? The free plan only offers 40 minutes of continuous conferencing, after which the meeting automatically gets disconnected - certainly acceptable from Zoom's point of view, and simply "fixable" via a plan upgrade Recommendations to others considering the ...

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A

Anonymous

10/31/18

4.5 out of 5

Great for video conferencing and screen sharing

What do you like best? Zoom has the best quality we have seen in video conferencing software. We were using before Skype, Skype for Business(former Lync, Webex etc. None had similar quality with Zoom and especially for screen sharing the difference in speed is big. Sometimes it feels like the shared screen is your desktop. A very important feature is being able to select the audio input and output right there from the meeting itself, during the meeting, without a need to restart the ...

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A

Anonymous

10/30/18

5 out of 5

Perfect for meeting + documentation

What do you like best? Zoom is the clearest and easiest to use of my video conferencing programs. I love that I have a way to review recordings after the conference as well, because who remembers EVERYTHING they talked about in a video conference? Being able to save those conversations also means you can create courses and webinars with zoom by uploading videos you've streamed and recorded. Overall, I really, really love this platform. What do you dislike? There's not much I dislike ...

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A

Anonymous

10/30/18

5 out of 5

Hunter's review

What do you like best? I like the user friendliness of it. As well as the ability for the host to control most of the session. I was able to schedule my interview with my interviewer and log on using a secure code to ensure that no imposter was going to hack in. I liked that it allowed many people to join the conference as well so that I could meet other interviewers as well as my interviewer via video. It also helps you maintain your service by allowing you to recheck your system's audio ...

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A

Anonymous

10/30/18

5 out of 5

Great advantage in terms of the possibility of conducting seminars via videoconference.

What do you like best? The most interesting thing in my view is the possibility of conducting seminars that can be recorded and then be presented to the members of the group without having to be present the person who dictates it, besides it is not necessary that the other guests to the seminar are registered in Zoom. What do you dislike? Although the free version is quite good, it has the disadvantage that it is limited in terms of the general functions of Zoom, that is, in the case ...

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A

Anonymous

10/30/18

5 out of 5

Easy to use, reliable business conferencing tool

What do you like best? As compared to other meeting tools, Zoom provides a high level of reliability and consistency. In the past, I've had issues with attendees logging in to access a meeting via phone and issues with the video display as well. I have not seen this with Zoom in the past 9 months as a user. It's always available with no downtime or system interruption. What do you dislike? I dislike the sounds that play when a person joins a meeting- this can be turned off but my main ...

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A

Anonymous

10/30/18

4.5 out of 5

Great Video and Audio Conferencing Tool

What do you like best? Good user interface. Simple and effective. Sharing of content is very easy (Primarily for beginners Recording of the meetings (Audio and screen sharing Quality of audio and video Ease of sharing a meeting invitation Integration with Outlook Desktop app for quick connect to a meeting Free 40 min usage to test the product Great control over the meeting as an organizer. What do you dislike? Automatically connecting to microphone connected vs ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].