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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 5451-5460 out of 6134

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Anonymous

02/02/19

4.5 out of 5

Bringing Colleagues Face to Face

What do you like best? We sat in on a tutorial of this program and it was a breeze. The setup was simple and getting up and running took little to no time. Even as a first-time user, it was easy to navigate. The interface is clean and there are enough features to get the job done. What do you dislike? I have not run into any problems so far. Recommendations to others considering the product Try it out! What business problems are you solving with the product? What benefits have ...

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Anonymous

02/02/19

5 out of 5

Zoom is great for beginners and experts alike!!

What do you like best? Zoom gives you all of the tools you need to have successful meetings. Simply put! What do you dislike? Absolutely nothing to dislike about the Zoom application! Its very easy for file sharing, annotations etc Recommendations to others considering the product Use It! What business problems are you solving with the product? What benefits have you realized? I'm able to either direct message (private my team lead seamlessly for any outreach needed and can also ...

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Anonymous

02/02/19

5 out of 5

Zoom is Flexible, Easy, and it Just Works

What do you like best? Zoom is Flexible, Easy and it just works. I have been using Zoom almost daily for the last 6 months, for conversations and meetings. Whether it's just 2 people, or 50, it works really well. I've invited people to meetings who had never used it, and once they have the number and url they're ready to go. And I haven't had a single complaint or missed attendee, which wasn't the case with other platforms I've used. The record function is user friendly and I've ...

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Anonymous

02/02/19

5 out of 5

I love Zoom

What do you like best? I can use Zoom to have an audio or video chat at a professional level with any other person and I can invite another 49 people to a meeting for a total of 50 people in a call. All I need to know are the email addresses of the participants. I can access a meeting from virtually any computer or mobile device. One of the great advantages of Zoom is that participants do not need to have a Zoom account. They just need to be able to perform a quick download of the ...

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A

Anonymous

02/02/19

5 out of 5

easy to set up and connect!

What do you like best? zoon is the easiest web conference tool I've used. I've used it in for more than two years, connecting to meetings is a breeze. What do you dislike? it'd be cool if the noise could be filtered/reduced in the audio What business problems are you solving with the product? What benefits have you realized? it makes connecting to team and clients easy, we don't have to spend time worrying about conference set up etc.

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Anonymous

02/02/19

5 out of 5

A software with tools to communicate with my co-workers.

What do you like best? I met Zoom looking for software that would allow me to have better communication with my co-workers and bosses, who, motivated to their business trips could not be in the office all the time. Zoom has tools that have allowed a more nurtured communication thanks to their videoconferences and video calls that have excellent HD quality and crisp sound, and I can include all my co-workers and bosses in a videoconferencing session because the software allows you to make ...

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Anonymous

02/02/19

5 out of 5

Very good conference system

What do you like best? I enjoy how easily I can join calls, schedule calls. It is very intuitive. I can remove myself from video, Audio, and share my screen with ease. What do you dislike? I found the quality of video is inconsistent What business problems are you solving with the product? What benefits have you realized? I love that I can talk with team members remotely- regardless of where they are. They made be in Italy or across town. Either way, I can connect with them with ...

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Anonymous

02/02/19

3.5 out of 5

Zoom a very creative, different and useful app

What do you like best? the video conference is full of great virtues so that they serve the company to be able to contact us through this means to hold important meetings that are not scheduled and which are urgent The reminder of the meetings are useful so that I do not forget to attend in the middle of so much work I forget but with the option to remember it is a benefit What do you dislike? When using the option to record the meeting and save it in the computer it is saved but ...

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Anonymous

02/01/19

3.5 out of 5

Great for chatting and meetings

What do you like best? I like being able to do video meetings easily with anyone I need to. It helps that you don't need any special account or payment either. What do you dislike? Sometimes it takes a little if the other person doesn't have it downloaded yet. What business problems are you solving with the product? What benefits have you realized? You can have meetings easily and involve everyone face to face still even if far away.

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Anonymous

02/01/19

4.5 out of 5

Great Features For Product Demos

What do you like best? We have been using Zoom for 2+ years now and it works very well for us. Before selecting Zoom, we have tested 10+ solutions in the market place, but no other solution came close with regards to screen sharing features. Since product demos is one of the main features for us to have an online meeting solution, this was a deciding factor for us. Unlike most other solutions, Zoom can even handle videos with sound for screen sharing. We also love the ability to support ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].