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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 4681-4690 out of 6134

A

Anonymous

03/26/19

4.5 out of 5

Use Zoom for Webinar or Meetings

What do you like best? Zoom will help us to organize a meeting with registrations and also it provides an insight about the registered persons. We can also create a video conferring which will provide a personalized meeting with your clients. Easy to share your presentation and also we can make multiple use are presenter which will help any one to answer the questions. What do you dislike? Sometime end user can't login easily.. It requires lot of procedure to download and ...

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A

Anonymous

03/26/19

5 out of 5

Zoom is Great

What do you like best? I love that zoom allows me to connect with my clients who are overseas! I've never had any connectivity issues either. I love conducting business and meetings over a zoom meeting. Sending an invite is super easy as well. What do you dislike? I do not dislike anything about zoom. I love working with zoom. What business problems are you solving with the product? What benefits have you realized? Meeting with clients who are overseas.

A

Anonymous

03/26/19

5 out of 5

Easy to use

What do you like best? Zoom connects easily and works great no delays or latency issues, I like that you can do video meetings What do you dislike? no complaints thus far, its a new software we are trying out Recommendations to others considering the product This is a great work program, if you want something to use for meeting, you can choose video meetings or not, so you are not required to have a camera if you don't have one. What business problems are you solving with the ...

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A

Anonymous

03/26/19

5 out of 5

Great way to connect with your community!

What do you like best? The Q+A section for our applicants! We get many questions from our applicants and the Q+A section does a great job at categorizing each question. We can know which questions have been answered by an admin and which ones still need to be addressed. What do you dislike? There isnt much that I dislike, some connection problems sometimes but very rare and outside of Zooms control I'd say. Recommendations to others considering the product Always do a test run with ...

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A

Anonymous

03/26/19

5 out of 5

Great for companies with remote

What do you like best? Great for companies with remote workers. I work for a company where we all work from different parts of the state. We travel a lot and it’s nice to be able to join in on team meetings even if you’re not at the office What do you dislike? The only disadvantage I found is the fact that you need Internet connection. Not much the company can do about that but hard when you work in remote parts of the state What business problems are you solving with the product? ...

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A

Anonymous

03/26/19

5 out of 5

Easy peasy

What do you like best? The best part about zoom that I like is - 1 It is extremely user friendly! 2 It is very mobile friendly! 3 No sign up required to join a meeting! You just click on the meeting link and you've already joined. 4 Adding multiple teammates is easy. What do you dislike? When I'm at my desk , and if I have to join a zoom meeting, I have to do it using my phone as my desktop computer doesn't have a camera. I don't know if anything can be done about it, but I end up ...

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A

Anonymous

03/26/19

4 out of 5

Easy to use and convenient

What do you like best? I like that I can connect with people virtually no matter where they are What do you dislike? I don't think I have had any problems with Zoom Recommendations to others considering the product It is very easy and hassle free What business problems are you solving with the product? What benefits have you realized? It allows us to speak to clients face to face without having to meet them in person. A lot of our clients live in other states.

A

Anonymous

03/26/19

4 out of 5

Works well so far

What do you like best? I like the audio conferencing uses that Zoom offers. It helps when you don’t need video but still need to communicate with many people who aren’t all able to be in the same place together. What do you dislike? I have not found any faults yet with Zoom, as the times I have used the system it worked to my best abilities. Recommendations to others considering the product Compare to other platforms and see what you like best, Zoom is great because of how simple ...

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A

Anonymous

03/26/19

4 out of 5

Zoom

What do you like best? Fairly easy to use. Zoom allows our companies to communicate across the globe. It is a tool that is very helpful working remote. We enjoy seeing each other and working on collaborative projects. What do you dislike? At times, if too many users are using video...it restarts. What business problems are you solving with the product? What benefits have you realized? Remote communication.

A

Anonymous

03/26/19

4 out of 5

Great way to communicate with multiple people

What do you like best? Zoom is easy to use and allows you to communicate with multiple people at once on a video call. No echo feedback as far as I can tell. What do you dislike? I wish some of the features, like screen sharing, were easier to use. I also wish there was a way to mark up documents shared and a way to save that. Recommendations to others considering the product Really good if you need to communicate with lots of people in different locations face to face. What ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].