9.8
SpotScore
Zoom Reviews in November 2026: User Ratings, Pros & Cons
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
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Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 4651-4660 out of 6134
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Anonymous
03/27/19
We use it to promote our business
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Anonymous
03/27/19
Great tool for interactive video conference
What do you like best? I can easily access video conferencing from my phone to call in on the go. What do you dislike? I don’t dislike anything. One criticism could be that it’s hard to dial in sometimes if too many people are on. What business problems are you solving with the product? What benefits have you realized? I’m able to chat with my whole team weekly on one platform. It’s been a very beneficial tool for building my brand.
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Anonymous
03/27/19
It will do
What do you like best? It is free in a lot of cases and there aren't any problems when you have a paid account. What do you dislike? It is difficult to schedule Zoom meetings and send people invites. Recommendations to others considering the product I would get it if you need to save money. What business problems are you solving with the product? What benefits have you realized? It is used for meetings when people are unable to meet in person.
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Anonymous
03/27/19
Pretty effective and useful tool
What do you like best? I like the ease of use and the integration with Outlook What do you dislike? I personally have some functionality issues to sort out, but generally pretty happy. What business problems are you solving with the product? What benefits have you realized? Internal and externally conference/video calling
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Anonymous
03/27/19
Easy to use
What do you like best? The share screen feature is highly useful What do you dislike? The only issue I've had is minimizing screens when multiple people are on a call What business problems are you solving with the product? What benefits have you realized? Easy to send links and have meetings with people working remotely
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Anonymous
03/27/19
Excellent
What do you like best? I like the flexibility of calls on phones and computer. Ease of use for screen sharing and the quality of the sound and video! What do you dislike? It is a little buggy getting started - as far as video and mute and sound goes - but, I think will get better as user experience increases What business problems are you solving with the product? What benefits have you realized? Conference calling, and meeting with distance professionals
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Anonymous
03/27/19
Conference application that improves your way of meeting online
What do you like best? I like its easy connection and can be synchronized with your outlook email account to make invitations to traajao colleagues who will attend it. It is very easy to use. You simply connect through the invitation. What do you dislike? That must be installed directly on the computer, the advantage is that the program is downloaded when you receive the invitation. This application is improving and at the moment it has nothing more to displease me. Let's ...
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Anonymous
03/27/19
Video conferencing with a user friendly interface
What do you like best? Video conferences are very interactive with real time messaging and content sharing. What do you dislike? There is a 40 minute limit on group meetings. Almost always, my meetings last more than that and one has to cut the call in the middle of a conversation. Recommendations to others considering the product Try integrating zoom with Calendarly. It leads to efficient time management and try to buy the premium plan to have unlimited time for group meetings. ...
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Anonymous
03/27/19
Zoom has been a solution for so many things in my business
What do you like best? I use Zoom to teach classes, hold workshops, do training with my team, communicate with clients and record video using screen share! It replaces a few other expensive programs like GoToWebinar. What do you dislike? The first time someone uses it they often struggle getting it set up. It could be easier to set up. Recommendations to others considering the product Zoom is great for so many things and has saved me countless hours of travel time. What business ...
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Anonymous
03/27/19
Zoom brings it all together
What do you like best? Ease of use, literally click a link and you are there. What do you dislike? That’s a tough question. Usually any issues I run into are the user side, example not in a place with Wi-Fi, don’t have camera available etc. What business problems are you solving with the product? What benefits have you realized? Connecting with clients remotely. I am a hypnotherapist and Zoom enables me to connect with clients all over the world.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].