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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 4481-4490 out of 6134

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Anonymous

04/04/19

5 out of 5

Video conferencing made simple

What do you like best? Easy to share meeting with 2 potential clients who were in different countries/time zones including the ability to easily share screens What do you dislike? An "occasional user" plan without time limit restraints would be useful (for example the ability to host up to 5 multi-user video conferences per month for more than 40 minutes for a nominal fee. Or perhaps, an allocated amount of minutes that could be used on one conference, or across several ...

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Anonymous

04/04/19

5 out of 5

Amazing video conferencing tool

What do you like best? It's video quality and connectivity is very good. Multiple participants can share screens which makes it quite collaborative. The team can chat and share content as well. What do you dislike? It performs very bad even with the slightest network connectivity fluctuations. You have to start the call from fresh and might be very frustrating at times. Recommendations to others considering the product Must go for it. What business problems are you solving with the ...

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Anonymous

04/04/19

5 out of 5

All I wanna do is Zoom Zoom

What do you like best? Simple UI and works great for my company. What do you dislike? I wish the audio quality was a little better What business problems are you solving with the product? What benefits have you realized? Makes it really easy to solve a clients problems when I can see help them visually understand the process during a meeting.

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Anonymous

04/04/19

5 out of 5

We can have a conference with just a link

What do you like best? I love being able to share my screen in such a clean and quick fashion. My clients have loved the experience for the most part and it is a generally user-friendly tool. We like how well you can integrate with some of our other tools as well. What do you dislike? It is sometimes frustrating when our clients are asked to download the app/program on their device before they can join our call. Recommendations to others considering the product Zoom is exciting. I'd ...

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A

Anonymous

04/04/19

5 out of 5

Zoom is great!

What do you like best? Screen sharing with potential clients. I work with clients virtually, so it helps to build a good rapport when they can see exactly what I’m describing to them. What do you dislike? I wish that the customizable meeting codes were free. It’s not a huge hassle, but that would further establish credibility. Recommendations to others considering the product Give it a try. It’s a great product and completely free. What business problems are you solving with the ...

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A

Anonymous

04/04/19

5 out of 5

ZOOM: Fantastic experience in lightning speed

What do you like best? Very light weight & easy to start the meeting at any point of time. What do you dislike? Sometimes it doesn't function as normal..Maybe my system issue. Recommendations to others considering the product I recommend ZOOM for all start-up's who want to run the business easily!! What business problems are you solving with the product? What benefits have you realized? We are start-up & meeting customers virtually is very important.. Zoom is really helping us to ...

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Anonymous

04/03/19

5 out of 5

Zoom

What do you like best? I use Zoom for daily standup meetings and for Knowledge transfers. What do you dislike? If there are too many people on the meeting the audio will be slightly disrupted. What business problems are you solving with the product? What benefits have you realized? Zoom helps to connect to the people who are working in different time zones on a daily basis. It helps for coordinating with other teams effectively.

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Anonymous

04/03/19

5 out of 5

Zoom enables our company to access and train with employees out of state

What do you like best? My favorite part about Zoom is how easy it is to use. It only takes a few steps and in a matter of minutes you are able to share computer screens with others who are also logged in. This has enabled us to complete training with remote employees. Allows you to follow along while training, and gives you the ability to visualize step by step instructions rather than just hear them. What do you dislike? We just began using this a couple of months ago, so far no ...

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Anonymous

04/03/19

5 out of 5

I love Zoom!

What do you like best? This product has changed my world. I'm a sales professional and sometimes organizing sales calls can be overwhelming and confusing. Being able to see the person's face and to know whose voice is speaking is very important for me. It helps keeps things professional and the call flows much better. I've used other tools like this in the past and I don't believe that any of them compare to Zoom. Whether I'm on my iphone or using it from a computer it's very easy to set ...

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A

Anonymous

04/03/19

2.5 out of 5

Zoom review

What do you like best? Zoom is a great collaboration tool that allows team members to communicate even without being in the same place. What do you dislike? Creating a new meeting from desktop could be more user friendly. What business problems are you solving with the product? What benefits have you realized? Collaboration

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].