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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in November 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 4391-4400 out of 6134

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Anonymous

04/08/19

5 out of 5

Like being in the same room!

What do you like best? I love how connected one feels and the quality of the video and audio. KimXx What do you dislike? Have to upgrade with just more than 1 attendee. I would say up to 3 makes good business value. Recommendations to others considering the product You need to try Zoom out. It is fabulous! What business problems are you solving with the product? What benefits have you realized? Exploring

A

Anonymous

04/08/19

5 out of 5

Very collaborative

What do you like best? Love that we can meet, but go into break out groups. Allows us to meet from various distances, is great to get information across quickly What do you dislike? Sometimes technical difficulties stand in the way and it is hard to get back in in a timely fashion without emailing to inquire with the host. Recommendations to others considering the product Great product. easy to use and connect with others, lots of great features What business problems are you ...

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Anonymous

04/08/19

5 out of 5

Awesome!!!

What do you like best? It's been awesome the flexibility Zoom gives when I am meeting with colleagues or teaching English online, Zomm screen and files sharing gives the proximity that in same room meeting/class would give. I love it and recommend to everybody when the online meeting subject comes on in a conversation! What do you dislike? I have not found one yet. So far the product seems to provide all that I need the only thing that I haven't use so far is the Facebook Webnair ...

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A

Anonymous

04/08/19

5 out of 5

Zoominfo - easy to use platform

What do you like best? Easy to use platform with great settings for video chatting. Quick and easy to create and join a meeting and set up calendar invites. Our go-to for video conferencing. What do you dislike? If you are not on a paid account you can only have a max of forty minutes if you set up your own meeting. You aren't really clearly informed of this; the first meeting I ever hosted got cut off after 40 minutes because I was on a free account. If I knew before I created the ...

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A

Anonymous

04/08/19

5 out of 5

I use it for all online video conferences

What do you like best? Unlike Skype and other conferencing software I have used in the past, I've never experienced any lag, freezing or connectivity issues. Audio and video quality is excellent. What do you dislike? I honestly can't think of anything. The free version has some limitations but honestly, If you are not satisfied, the paid version is not expensive and you can have a better experience. Recommendations to others considering the product It's great for use in webinars; ...

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A

Anonymous

04/08/19

5 out of 5

The easiest video conferencing tool I've used

What do you like best? Zoom makes it easy to share a meeting link, call in from mobile, share a screen, record a meeting and even provide a transcript. It's great for hosting webinars or for regularly scheduled meetings. We never have an issue with those who don't have a Zoom account--they can simply join without creating an account each time they meet. Unlike most video conferencing tools, you can select the screen view you prefer and it doesn't jump around to whoever is talking. What ...

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Anonymous

04/08/19

4.5 out of 5

Convenient way to have a virtual meeting

What do you like best? The screenshare feature is the best part! In addition to the ability to send a quick link to invite someone to the meeting. What do you dislike? Sometimes it gives you two links and only one of them works, so it has led to confusion in the past Recommendations to others considering the product use for virtual business meetings! What business problems are you solving with the product? What benefits have you realized? Zoom solves the problem of working with ...

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A

Anonymous

04/08/19

4.5 out of 5

Remote meetings easy to manage with Zoom

What do you like best? Easy for people to join your Zoom meeting as they just have to click the link. Value for Money is great. Able to use computer audio or able to dial in via telephone. What do you dislike? Sometimes have audio issues if the person is using a phone with bad signal reception - This will be the same for all competitors though. Not many bad things to say about Zoom. Recommendations to others considering the product Love the way Zoom connects teams. We have replaced ...

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A

Anonymous

04/08/19

4.5 out of 5

The best technology for video calls and videoconferences

What do you like best? In my work I use several softwares that allow me to carry out my obligations in the expected time. Among the software that I use most I have Zoom, a powerful software that allows me to communicate with my co-workers, customers and supervisors through its tool for video calls and videoconferences. Thanks to this software I can make video calls with customers who require our programming and computer services, as Zoom has an excellent audiovisual quality, showing very ...

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A

Anonymous

04/08/19

4.5 out of 5

Great product for internal and external needs

What do you like best? Super easy to connect to conference rooms, no lag time on other applications when using, high quality video What do you dislike? Default settings sometimes revert back after adjusting them and they're very non-intuitive (no sound, no video, etc. causing some technical difficulties What business problems are you solving with the product? What benefits have you realized? Internal and external communication made easy, I've realized that you can use your personal ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].