Zoom Reviews in November 2026: User Ratings, Pros & Cons

Works well for meetings

What do you like best? It works well for meetings, no issue with multiple people video-conferencing in from around the world to be on the same page at the same time What do you dislike? Sometimes the screen-sharing can be affected by one party talking, which swtiches the screen to that user. this can be tricky, especially when the person that the screen switches to is only making a noise and isn't speaking What business problems are you solving with the product? What benefits have ...

When in doubt--ZOOM

What do you like best? The newest iteration of Zoom has improved in both features and ease of use. At times, I prefer to use Zoom to calling for both internal and external situations. What do you dislike? Not so much a dislike as a "gee, if only...". Would like to have some sort of Zoom-based camera controls. I work virtually, Zoom is set for a more uniform office lighting situation Recommendations to others considering the product Of course, do whatever due diligence is your ...

Great product that brings collaboration to the forefront.

What do you like best? We switched from GoToMeeting a year ago and couldn't be happier. Honestly, it is a great product that seems to be less fluky than others we have used. The video conferencing is really solid and stable, with minimal lag. What do you dislike? There isn't much to dislike. We have been very happy with it overall. The admin console is a little confusing, butnot crazy. Recommendations to others considering the product Go for it - we don't use their webinar ...

Easy to use tool for problem-free meetings

What do you like best? With Zoom it's extremely easy to setup a meeting. The instructions sent out to participants are easy to follow. What do you dislike? I wish video conferencing would be turned off by default to conserve bandwidth. What business problems are you solving with the product? What benefits have you realized? Ability to broadcast material to large audience. Zoom allows for global audience to participate and offers acceptable performance even for a low bandwidth users.

Excellent performance, great sound and image quality and a wide range of meeting support tools

What do you like best? ease of use, multiplicity of platforms that can be connected simultaneously (PCs, notebooks, tablets, smartphones; there is also a significant differential in the number of participants that can be added and the available assistance, recording and sharing tools; the non-display of unwanted advertisements and texts is also a very pleasant differential, allowing connected users to concentrate exclusively on the progress of the meeting; the possibility of private ...

A great money-saving tool

What do you like best? The Zoom desktop and mobile apps are both great. I can attend a meeting on my phone and have great picture and sound. This makes it a great tool to use while traveling. What do you dislike? I have no complaints about Zoom. You do need a decent internet connection, but that's true of any such program. Recommendations to others considering the product It's easy to get started, so just jump right in and try it. It's very user-friendly. What business problems ...

Great Products Deliver Happiness to Users

What do you like best? Has a lot of cool features, such as group messaging, virtual backgrounds, screen sharing with computer and mobile screens, and broadcasting to the web or YouTube What do you dislike? Very expensive, so some things are not the best quality unless you are willing to pay for some features. Recommendations to others considering the product 94% say Zoom is easier to deploy and/or use than the competition #1 in Customer Satisfaction What business problems are ...

Very useful tool that allows me to videoconference with good image and sound

What do you like best? Zoom is a very useful tool that allows me to videoconference with good image and sound, meetings can be by video or audio only, allows sharing documents and images, is better than other communication solutions that we have tested because it has a very intuitive interface and is a stable software. What do you dislike? In the past I have had problems with the mobile application because its interface had errors that made the process of organizing meetings very long ...

Zoom for meetings

What do you like best? It allowed us to have large meetings across many platforms and allows video conferencing What do you dislike? It was a bit limiting to use and a little old looking the log in process can take awhile. Recommendations to others considering the product Update user login What business problems are you solving with the product? What benefits have you realized? Cross company communication and outside web conferences with large user groups

A great experience with this easy to use Conference Tool

What do you like best? Easy to install, easy to use and very easy to share with others. The free version is almost all we need at the daily job conference activities. Both versions desktop or web have good quality of video and sound e great options to manage the conferece. What do you dislike? I had some webcam hardware incompatibility issues, i really do not know yet if it was a driver issue but i had faced the same problem at two differents machines. But it was already solved. ...